I didn’t want to have to put a review up but getting no reply. I ordered for Mother’s Day a sign, first of all my ordered I ordered weren’t the correct one. Becky did then put mine onto the next... Ver mais
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Leia as opiniões dos outros
I’m absolutely over the moon with my new signs,I ordered custom worded signs and I originally ordered 2 but then asked for another mid order 🙈 nothing was too much to ask,they arrived today and I lo... Ver mais
Well I’ve just received my new bespoke sign and once again the quality of it is fantastic. Too blessed to be stressed! I absolutely love everyone of my bespoke signs that i have received and the c... Ver mais
First time ordering & i will definitely order again!! I emailed Becky about a personalised idea i had, she couldn't help enough when designing it and making it happen. When the delivery arrived 6... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a family business based in North Wales. We have been providing the nation with the bespoke signs they love since 2013! In our 11 years of trading, we have received a record number of orders for 2023-24. We cannot thank you all enough for your support! We are a small family business and small businesses need you to shop with them more than ever!
Informações de contacto
Reino Unido
- thelittleredhut.co.uk
4,2
Bom
72 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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My item exceeded my expectations
My item exceeded my expectations.
Would definitely buy from you again
26 de setembro de 2025
Resposta da The Little Red Hut
Hi Tracey,
That’s so lovely to hear - thank you! I’m really glad your item exceeded expectations, and it means a lot to know you’d order from us again.
Your support honestly means the world to our little family business. 💛
Take care when handling product paint comes off
. Unfortunately the black paint on the letters came off on my fingers and I didn't realise I then got some of it on my white wall when I put the letters on the wall. I then had to paint over the marks.
14 de outubro de 2025
Resposta da The Little Red Hut
Thank you for taking the time to leave your feedback - I’m so sorry to hear about the marks on your wall.
Hello Shirley,
Just to clarify, the letters aren’t painted; all of our wood is pre-coated and sealed, so it won’t have been black paint. Occasionally, a little surface residue from the cutting process can remain, but this is completely wipeable and shouldn’t cause any lasting marks.
We’re glad to hear you otherwise liked the quality and look of the product, and we really appreciate you bringing this to our attention so we can make sure every set gets an extra clean before dispatch.
Resposta da The Little Red Hut
Hi Valerie,
Thank you so much for your lovely review! We’re really happy to hear you were pleased with both our service and the product.
Your kind feedback means a lot to us as a small family business — we truly appreciate your support. 💛
Issue resolved!
Original problem re-missing item resolved. The company were polite throughout and resolved the issue with dignity and respect. Thank you.
14 de outubro de 2025
Opinião espontânea
Resposta da The Little Red Hut
Hi Joanne,
We completely understand how disappointing this situation was, especially given how meaningful the slate heart was for you.
As discussed by email, this issue arose during our short workshop closure - very unfortunate timing. I’m glad we’ve since been in touch and that your replacement has been arranged with care.
We’re a small family business, and we genuinely value every customer and every order.
I placed an order on 21/9/25 for wooden…
I placed an order on 21/9/25 for wooden letters ‘I love you more’
order number: 46814
Payment: £18.59
Still not received my order, although I’ve had something from shop.app saying it was delivered today 28/9/25????… No delivery & can’t get in touch with the Little Red Hut to complain. Sorry but I’m really not happy & will not stop until I have a full refund, also I do not advise anyone ordering anything from them
28 de setembro de 2025
Opinião espontânea
Resposta da The Little Red Hut
Hi Gillian,
We’re really sorry to read your review — we’ve checked your order and can see that the courier has been making delivery attempts. We haven’t received any emails or messages from you about this, otherwise we’d have sorted it for you right away.
Please could you contact us directly at customerservice@thelittleredhut.co.uk with your order number so we can help resolve this for you? We’re a small family-run business and always happy to help, but we do need to know there’s an issue in order to fix it.
Kind regards,
Becky
The Little Red Hut Team
I definitely would not recommend or buy…
I definitely would not recommend or buy off this company again. The product eventually came after so long. My order was placed on 6th July and it didn’t get shipped out untill 18th July and I didn’t receive it untill 21st July! Communication is very poor and shipping is just as long you’d be waiting forever. I would advise to go elsewhere definitely isn’t worth it!
21 de julho de 2025
Opinião espontânea
Resposta da The Little Red Hut
We’re sorry you feel this way, but your review leaves out some key facts.
Your order was placed on 6th July, with production scheduled from the week commencing 14th July — this was clearly stated at checkout. You contacted us on the 11th and 12th July and we replied promptly both times - on the same day.
You asked if the order could be delivered sooner, and we offered you next-day delivery for a small £2.73 fee. You declined and chose to stick with standard delivery.
We fulfilled your order within the expected timeframe and responded quickly. We always advise reading the product and delivery details before purchasing.
Got item broken
Got item broken, email them 6 times and nothing back from them!!!!
24 de janeiro de 2025
Opinião espontânea
goods arrived broken thanks to typical…
goods arrived broken thanks to typical courier, could not have helped any better. On the ball and thankfully refunded. A great wee site i hope goes on to huge things. recommended
9 de dezembro de 2024
Opinião espontânea
Great quality
I purchased from these guys recently and was really impressed with the quality of the product. Great communication and very happy with my personalised sign to go in my new house. Thank you.
8 de novembro de 2024
Opinião espontânea
Perfect!
Hubby and I had the privilege of meeting the owners and the staff at the weekend and they are all so lovely..
dealing with a family run business makes it that little bit more special ⭐️ We highly recommend The Little Red Hut if you are looking for that perfect gift xx
19 de outubro de 2024
Opinião espontânea
Return customer - very happy
I’ve purchased a couple of items from TLRH and have no hesitation in recommending them. They are accommodating wherever possible (adjusted the wording for me) and give realistic time frames on delivery of their products, which many companies fail to do.
Great service and good communication. What more do you need?
13 de julho de 2024
Opinião espontânea
Cute and unique
Kept seeing adverts come up on Instagram and Facebook. Was a bit conscious of a scam but checked reviews and felt confident in them. Ordered a sign for my house and as expected took some time to arrive but they give that heads up anyway so I wasn’t worried. But what a lovely surprise when it did arrive.
A bit smaller than I expected but that’s my own fault for not looking at sizes 🤦🏼♀️ lol but actually the size is perfect.
Would definitely order again!
If I could post a picture I would, but no option to do that.
30 de junho de 2024
Opinião espontânea
Have purchased many items and always…
Have purchased many items and always come back for more, beautiful gifts! Excellent customer service, always 100% happy with every order, thank you 😁
6 de junho de 2024
Opinião espontânea
Absolutely amazing little company…
Absolutely amazing little company ordered and shipped no problem and the sign I got looks so good everyone loves it
3 de maio de 2024
Opinião espontânea
Always extremely pleased with products…
Always extremely pleased with products from a lovely, friendly, family run business. Beautiful, bespoke items made on request and sent within stated timeframe for anniversaries and birthdays. An all round excellent business that I would highly recommend.
9 de maio de 2024
Opinião espontânea
Great product! Great service!
We ordered a sign, it arrived when we were advised it would, it’s great quality, well packaged plus a cute thank you card inside. We will be ordering more things for our home.
7 de maio de 2024
Opinião espontânea
Excellent service and product I can…
Excellent service and product I can only say that what i ordered was such good quality
And comments from friends are all asking where I bought it . I would recommend them to anyone .
18 de abril de 2024
Opinião espontânea
perfect sign for our first home…
me and my partner bought our forever home, we ordered our forever home sign for our lounge from this family run business and we was made up with it and the service was absolutely amazing. I also ordered a Sign for my friend as a thank you gift for helping us move and she also loved hers.Thank you so much
4 de abril de 2024
Opinião espontânea
Happy customer
Had numerous gifts for family from here my recent one being a personalised train sign for my grandparents which they absolutely love ❤️ all designed and received within perfect timing as stated on website. Will definitely order again
22 de abril de 2024
Opinião espontânea
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