We've now used this company twice, and I honestly wouldn't go anywhere else! The first time was for our wedding, and after such a fantastic experience, we booked them again for my 30th birthd... Ver mais
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We celebrated our wedding recently at Kedleston Country House and Rahul and the team came in and set everything up as requested. The set up was great and the props and photos were fantastic. Easy onli... Ver mais
A empresa respondeu
We were lucky enough to win a competition with Luxe 360 Booths on instagram and they provided us with a free photo booth, props, attendant (Andrew you were amazing!) and a guestbook with printed... Ver mais
Amazing from start to finish! Professional, friendly, helpful and kind! Fantastic value for money - very accomodating, flexible and willing to meet our event needs Would highly recommend+++++ **... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Welcome to Luxe 360 Booth, the premier 360 photo and video booth service based in Nottinghamshire, serving the entire UK. As the leading trendsetter in the photo booth industry, we take pride in elevating every event we touch. Choose from our array of cutting-edge offerings, including the 360 Photo Booth, Vogue Booth, LCD Selfie Booth, Black Day Hire Selfie Booth, Drinks Wall, and Audio Guest book. Our commitment to staying at the forefront of industry innovations means we are constantly expanding our selection of photo booth machines. At Luxe 360 Booth, our mission is to ensure that you and your guests have an unforgettable experience when you entrust us with your event. Discover the hottest trends and elevate your occasion with our exceptional services. Book with Luxe 360 Booth for a seamless blend of sophistication and entertainment. Visit www.theluxe360.co.uk to explore our offerings and make your event truly extraordinary. Your satisfaction is our priority, and we look forward to creating lasting memories with you.
Informações de contacto
Sherwood Parade, NG21 0JP, Rainworth, Reino Unido
- 07377389937
- cs@theluxe360.co.uk
- theluxe360.co.uk
4,6
Excelente
46 opiniões
Sem histórico recente de solicitação de opiniões
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Booked for a year 6 leavers party
Booked for a year 6 leavers party - communication was great. They did an amazing deal for the school - the props and photos were brilliant and the kids had a fantastic night. There was an issue setting up which delayed the start but this was made up at the end of the night. All photos were sent to me digitally the same night. Thanks so much for making it such a memorable night for all the children.
22 de julho de 2025
Opinião espontânea
Brilliant service from start to finish…
Brilliant service from start to finish thank you
31 de maio de 2025
Opinião espontânea
Our wedding
Thank you so much for being apart of our special day. The set up was amazing and our guests including myself had so much fun! Family and friends loved the guest phone book. Thank you!
15 de fevereiro de 2025
Opinião espontânea
Resposta da The Luxe 360 Booths
Thank you so much for your kind words and review- we really appreciate it.
Amazing 1920’s night with Rahul and his…
Amazing 1920’s night with Rahul and his team with the 360 photobooth. The props supplied and footage after was fab. Memories have definitely been made! The customisation/personalisation of the videos were also a real touch.
Thanks again for making my 30th birthday so much fun!!
25 de janeiro de 2025
Opinião espontânea
Great service from the luxe360 team…
Great service from the luxe360 team from start to finish. Very professional throughout. Very good communication and made my daughters 16th party a fun filled night. Would highly recommend
23 de novembro de 2024
Opinião espontânea
Amazing experience
We were lucky enough to win a competition with Luxe 360 Booths on instagram and they provided us with a free photo booth, props, attendant (Andrew you were amazing!) and a guestbook with printed photos.
Everything was wonderful. Clear communication throughout and a very professional company who clearly care about their customers.
Guests really enjoyed it and we had so many compliments! Thank you so much for helping us to create wonderful memories with our guests.
9 de novembro de 2024
Opinião espontânea
Fabulous company!
We used the lux3 360 for our wedding and my mums 50th.
Lovely staff and great range of booths!
10/10
9 de novembro de 2024
Opinião espontânea
Very great service enjoyed making…
Very great service enjoyed making memories with the Photo Booth
19 de outubro de 2024
Opinião espontânea
Great service from the luxe360 team…
Great service from the luxe360 team from start to finish. Very professional throughout. Very good communication throughout. Would highly recommend
12 de outubro de 2024
Opinião espontânea
5 star service!
Luxe 360 Photo Booths went above and beyond to ensure my friend's 40th birthday party was a success. Despite initial communication hiccups (on both sides), they proactively found an alternative booth and upgraded the package for me at no extra cost. Their exceptional customer service and dedication to making our event memorable are truly commendable. Highly recommend!
10 de agosto de 2024
Opinião espontânea
Photobooth
Fantastic,loved it,great pictures an great people,would definately recomend.
27 de julho de 2024
Opinião espontânea
Highly recommend
Highly recommend. Bought a Photo 360 booth from this company the quality is so high. Feel like I’ve had a mentor this last few weeks since buying the 360. He’s been there day and night for support. Even if I contact at 10 o’clock at night at an event, he always answers and replies and sort the issues out straight even though it’s to do with luma booth. I couldn’t set this business up without this company. Will only buy from this company.
20 de julho de 2024
Opinião espontânea
Absolutely fantastic
Absolutely fantastic! The communication was clear and quick, the staff on the night were lovely and polite. They even suggested having the party itself as the backdrop which added to the photos and made them look loads better.
The price for 2 hours was brilliant which included 2 staff and unlimited photos was the best price out of every company I looked into! Would 100% recommend and use again! Some guests at the party liked them that much they actually wanted information about them on the night!
Great company!
6 de julho de 2024
Opinião espontânea
Resposta da The Luxe 360 Booths
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our services. Our team takes great pride in providing clear and prompt communication, and it's fantastic to know that our staff made a great impression on the night. We're glad that their suggestion to use the party as a backdrop added a special touch to your photos.
We strive to offer competitive pricing, and it’s great to hear you found our 2-hour package with unlimited photos and two staff members to be the best value. Your recommendation means the world to us, and we’re delighted that your guests were also interested in our services.
Thank you once again for your kind words. We look forward to the opportunity to work with you again in the future!
Best regards,
The Luxe360 Team
Fantastic customer service from start…
Fantastic customer service from start to finish and throughout the build and pre-delivery! Would highly recommend this company for your photobooth needs. Thank you
5 de julho de 2024
Opinião espontânea
Resposta da The Luxe 360 Booths
Thank you so much for your excellent feedback! We’re delighted to hear that you had a fantastic experience with our customer service throughout the build and pre-delivery process of your photobooth.
At The Luxe360, we pride ourselves on delivering top-notch service and ensuring that every detail is taken care of from start to finish. Your recommendation means a lot to us, and we’re thrilled that you are satisfied with your photobooth.
Thank you once again for choosing us for your photobooth needs. If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch.
Best regards,
The Luxe360 Team
Scamming con man
I give the 1 star for communication as that’s great but people that are scammers and con men are great at communicating.
Brought media photobooth with flight case from luxe 360 from eBay they persuaded me to buy out of eBay with a discount and have now been removed from eBay for false advertising.
Promised delivery then made excuse after excuse for delay. Wouldn’t give correct tracking number. Tried to hide where the item had originated from. They boast manufactured in England but after being forced by PayPal to give a correct tracking number guess what it was from china. Eventually turned up late flight case severely damaged beyond use due to wheel missing and dents.
Turned the item on (computer) and guess what all the settings were for Hong Kong and all the plugs were foreign.
This is false advertising as they kept making it very clear that it was made in the uk which is why I wanted to purchase and pay a bit extra to support the British economy. The identical item I could have got for £799 of eBay from Hong Kong but I wanted to buy British.
Clever man on computer and Conversation very convincing but a scammer. Do not buy from these people.
They are also know as real deal holidays to get away with all the scamming.
7 de junho de 2024
Opinião espontânea
Resposta da The Luxe 360 Booths
Dear Rosemary Cottle,
Firstly we have no record of a purchase under your name from us and we believe it is your husband who purchased from us.
Thank you for sharing your feedback. We take all reviews seriously and are committed to addressing any concerns our customers may have.
Firstly, we do not sell 'media photo booths,' so we are unsure what specific product you are referring to. However, we want to clarify several points regarding your purchase:
1. **Origin of Components:** We have always communicated transparently that not all components of our booths come from the UK. This information is provided in our terms and conditions, which were agreed upon at the time of purchase. We have recorded phone conversations where this was explained in detail. While some parts do originate from international suppliers, we ensure they meet our high standards of quality.
2. **Tracking and Delivery:** We provided a tracking number promptly and it is untrue that Paypal forced us too. There was no need for PayPal to intervene in this matter and you have done this yourself claiming non receipt of the goods, yet we have a delivery photo. The delay in delivery was partly due to your husband's change in the iPad specifications after the initial agreement, which naturally extended the delivery time.
3. **Condition Upon Arrival:** You decided to make a video and recorded the unit upon arrival, and no damage was reported at that time, including in DHL's proof of delivery photo. You then stated a wheel was damaged for the flight case, which we acknowledged was perhaps a DHL transit issue as we had a photograph of the unit undamaged before dispatch and to be fair we went and accepted your issue with the flight case wheel even though DHL rejected the damage claim as they had a safe place photo with no damage - just so we were paying out under our 5 year warranty which was acknowledged, and we sent a replacement part immediately via FedEx at no additional cost to you.
4. **Additional Support:** As a gesture of goodwill, we included a free red carpet for the delay in build even though it was not our fault as your husband changed the order specification after purchase. We also offered to hire one of our units to you as you had an event and provide staffing free of charge, which was declined. Our terms and conditions clearly state we are not responsible if you take bookings before receiving the photo booth but we went above and beyond again to resolve this regardless.
5. **Business Integrity:** We operate under a single business name with a registered UK trademark and address. The claims of us being scammers or conmen are taken very seriously and we are seeking legal advise on. We have numerous satisfied customers who have left positive reviews, reflecting our commitment to service and quality and never had negative feedback before on any platforms, yours is the first.
6. **Legal and Fraud Claims:** Given the severity of your allegations, we have reported the matter to the police and Action Fraud who have launched an investigation into your husband and the matter. We have also provided PayPal with comprehensive evidence to support our case, including video proof, warehouse, police report proof and communication records. Oddly as per our terms and conditions on customised products we have offered you a return of the item if you pay return costs and you have declined this and wish to keep the photo booth and accessories but also want a refund, which is unreasonable.
To provide complete transparency, we have documented our interactions and the condition of the unit in a detailed video, which can be viewed here: https://youtu.be/y9eOmJiEl_4
The final outcome has now been ruled by Paypal and they ruled in our favour as did DHL.
We regret that you feel this way about your experience with us. However, we stand by the quality of our products and the transparency of our business practices and do not believe your version of events is true at all.
Really friendly staff and a great…
Really friendly staff and a great experience
17 de fevereiro de 2024
Opinião espontânea
Resposta da The Luxe 360 Booths
Dear Sandra,
I hope this message finds you well. We are truly grateful for the time you took to share your positive feedback on our 360 Photo Booth regarding your experience with www.theluxe360.co.uk. Your words of praise mean the world to us, and we are delighted to hear that you had a fantastic experience with our products/services.
At www.theluxe360.co.uk, we strive to provide top-notch quality and exceptional service to our valued customers, and it warms our hearts to know that we were able to meet your expectations. Your feedback is not only rewarding for our team but also serves as a testament to the hard work and dedication we put into ensuring customer satisfaction.
We appreciate your support and trust in our brand. As a token of our gratitude, we would like to offer you a £20 discount on your next purchase. Simply use the code TRUSTPILOT20 at checkout to enjoy this exclusive offer.
Once again, thank you for choosing www.theluxe360.co.uk, and we look forward to serving you again in the future. If you have any further comments, suggestions, or if there's anything else we can assist you with, please feel free to reach out to us.
Wishing you all the best and looking forward to your continued patronage.
Warm regards,
www.theluxe360.co.uk
Resposta da The Luxe 360 Booths
Dear Sarah,
I hope this message finds you well. We are truly grateful for the time you took to share your positive feedback on our 360 Photo Booth regarding your experience with www.theluxe360.co.uk. Your words of praise mean the world to us, and we are delighted to hear that you had a fantastic experience with our products/services.
At www.theluxe360.co.uk, we strive to provide top-notch quality and exceptional service to our valued customers, and it warms our hearts to know that we were able to meet your expectations. Your feedback is not only rewarding for our team but also serves as a testament to the hard work and dedication we put into ensuring customer satisfaction.
We appreciate your support and trust in our brand. As a token of our gratitude, we would like to offer you a £20 discount on your next purchase. Simply use the code TRUSTPILOT20 at checkout to enjoy this exclusive offer.
Once again, thank you for choosing www.theluxe360.co.uk, and we look forward to serving you again in the future. If you have any further comments, suggestions, or if there's anything else we can assist you with, please feel free to reach out to us.
Wishing you all the best and looking forward to your continued patronage.
Warm regards,
www.theluxe360.co.uk
Amazing!!!!
17 de fevereiro de 2024
Opinião espontânea
Resposta da The Luxe 360 Booths
Dear Kelly,
I hope this message finds you well. We are truly grateful for the time you took to share your positive feedback on our 360 Photo Booth regarding your experience with www.theluxe360.co.uk. Your words of praise mean the world to us, and we are delighted to hear that you had a fantastic experience with our products/services.
At www.theluxe360.co.uk, we strive to provide top-notch quality and exceptional service to our valued customers, and it warms our hearts to know that we were able to meet your expectations. Your feedback is not only rewarding for our team but also serves as a testament to the hard work and dedication we put into ensuring customer satisfaction.
We appreciate your support and trust in our brand. As a token of our gratitude, we would like to offer you a £20 discount on your next purchase. Simply use the code TRUSTPILOT20 at checkout to enjoy this exclusive offer.
Once again, thank you for choosing www.theluxe360.co.uk, and we look forward to serving you again in the future. If you have any further comments, suggestions, or if there's anything else we can assist you with, please feel free to reach out to us.
Wishing you all the best and looking forward to your continued patronage.
Warm regards,
www.theluxe360.co.uk
Amazing and fun!!!!
17 de fevereiro de 2024
Opinião espontânea
Resposta da The Luxe 360 Booths
Dear LC,
I hope this message finds you well. We are truly grateful for the time you took to share your positive feedback on our 360 Photo Booth regarding your experience with www.theluxe360.co.uk. Your words of praise mean the world to us, and we are delighted to hear that you had a fantastic experience with our products/services.
At www.theluxe360.co.uk, we strive to provide top-notch quality and exceptional service to our valued customers, and it warms our hearts to know that we were able to meet your expectations. Your feedback is not only rewarding for our team but also serves as a testament to the hard work and dedication we put into ensuring customer satisfaction.
We appreciate your support and trust in our brand. As a token of our gratitude, we would like to offer you a £20 discount on your next purchase. Simply use the code TRUSTPILOT20 at checkout to enjoy this exclusive offer.
Once again, thank you for choosing www.theluxe360.co.uk, and we look forward to serving you again in the future. If you have any further comments, suggestions, or if there's anything else we can assist you with, please feel free to reach out to us.
Wishing you all the best and looking forward to your continued patronage.
Warm regards,
www.theluxe360.co.uk
The best new party trick
1000% recommend if you want something to make your party stand out from the rest! A friend hired these guys for my wedding and I have since used them for another friends nikah! Can not fault them at all! There attention to detail, lighting, background is un matched! They ensure the service you receive is exactly as you want and go above and beyond to ensure you’re happy! So easy to book and communicate with really can’t fault these guys can’t wait to see them at my next party!
29 de outubro de 2023
Opinião espontânea
Resposta da The Luxe 360 Booths
Dear Laura,
I hope this message finds you well. We are truly grateful for the time you took to share your positive feedback on our 360 Photo Booth regarding your experience with www.theluxe360.co.uk. Your words of praise mean the world to us, and we are delighted to hear that you had a fantastic experience with our products/services.
At www.theluxe360.co.uk, we strive to provide top-notch quality and exceptional service to our valued customers, and it warms our hearts to know that we were able to meet your expectations. Your feedback is not only rewarding for our team but also serves as a testament to the hard work and dedication we put into ensuring customer satisfaction.
We appreciate your support and trust in our brand. As a token of our gratitude, we would like to offer you a £20 discount on your next purchase. Simply use the code TRUSTPILOT20 at checkout to enjoy this exclusive offer.
Once again, thank you for choosing www.theluxe360.co.uk, and we look forward to serving you again in the future. If you have any further comments, suggestions, or if there's anything else we can assist you with, please feel free to reach out to us.
Wishing you all the best and looking forward to your continued patronage.
Warm regards,
www.theluxe360.co.uk
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