Finally received my order and it was incorrect. I didn’t get what I ordered have sent numerous emails and no one has bothered to contact me. There’s no contact phone number to call either. Very dis... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Finally received my order and it was incorrect. I didn’t get what I ordered have sent numerous emails and no one has bothered to contact me. There’s no contact phone number to call either. Very dis... Ver mais
A empresa respondeu
My package was sent to the wrong address, thank you spell check. After realizing that there was a problem I contacted the company to ask for help. They were awesome for helping me out and resolving... Ver mais
I had placed the wrong street address on my order. It was a gift for my great granddaughter. I addressed the issue with Customer Service and they were kind and professional. They reordered a new TuTu,... Ver mais
Fast service and an excellent product. I didn’t realise the lights can change sequence and one granddaughter liked them to stay on and the other one likes them to flash. The 3rd granddaughter can’t ha... Ver mais
The Magic Princess. Home of the Magic Light Princess Tutu
5900 Ogden Ave,, 60804, Cicero, Estados Unidos da América
Finally received my order and it was incorrect. I didn’t get what I ordered have sent numerous emails and no one has bothered to contact me. There’s no contact phone number to call either. Very disappointed wouldn’t recommend!!!!!

Resposta da The Magic Princess
My package was sent to the wrong address, thank you spell check. After realizing that there was a problem I contacted the company to ask for help. They were awesome for helping me out and resolving the problem.
i was very happy with my magic princess purchasing experience .all three tutus are gifts and the girls have not received them yet but i am sure they will love them .will send a photo when i have one
Its hard to turn on for a child and battery does not last long

Resposta da The Magic Princess
I purchased 3 for all my great neices. They were a big hit.
You delivered exactly what was advertised and promoted!
Thank You.
I sent it to my Granddaughter since she became a Big Sister today.
I know she will love the light up tutu 😊
I feel confident sharing your site with friends.
They were received timely are are great. Good quality. My niece's will love them.
My granddaughter absolutely loves the skirt… so magical 🧚🏻♀️
I ordered this item for my grandaughter who is taking dance classes and very much a princess. It is a birthday gift which isnt for another few months, but wanted to order it in time for her special day, I was pleasantly surprized that I received it so quickly. Thank you!
The quality looks excellent and the lights in the tutu are brillant. I am sure she will be thrilled.
My granddaughter loved the lighted princess tutu’s
Very impressed. Bought 3 tutus and my granddaughters loved them. Quick turnaround.
You canceled my item & kept my info for surveys! Will only give negative comments after this to warn you are a fraud to only get online info!!! Shame on YOU!

Resposta da The Magic Princess
My grand daughter received hers and she Loves it...She wants to wear it every day ❣️
There is a smell to the products.......very very unpleasant. Leaving them outside to see if that helps. So far no.

Resposta da The Magic Princess
The whole process from ordering to delivery was easy and pleasant! My granddaughters LOVE LOVE LOVE their beautiful skirts and never want to take them off!
Hi
I ordered a princess tutu for a friends daughter. After several weeks I received an e mail asking how i found the service. At this stage I still had not received the tutu so realised there must be a problem. I contacted yourselves and was advised that particular tutu had been out of stock and no one had realised hence my survey e mail. Upon contact the team was exceptionally helpful and gave me options as to what I could have. I received a different colour of tutu ( which was beautiful ) and a £5 refund. I was delighted with the tutu but I was even more delighted with the exceptional customer service.
Thank you….customer service is everything
The tutu arrived on time, but as it is a present for my grand daughter's birthday in September, she hasn't seen it yet. But I know she will love it!
I had placed the wrong street address on my order. It was a gift for my great granddaughter. I addressed the issue with Customer Service and they were kind and professional. They reordered a new TuTu, for my great granddaughter and sent it out to her, before the first one was returned to them and at no additional cost me. I wish all the venders I use online were as efficient!!!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.