Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Not only did this jewelry take forever ! But it’s supposed to be an anklet and it trying to figure out what adult ankle it’s fitting on This is so small it might as well be a bracelet and cheap feelin... Ver mais

Classificada 3 em 5 estrelas

I like the piece a lot but I wish there were size options to choose from- this was too small and I have to use an extender that doesn’t match the chain.

Classificada 3 em 5 estrelas

I bought the silver barbed wire choker during the 40% off sale ($55) Pros: - dainty, beautiful, best barbed wire necklace I've seen - lightweight and good quality - true to images on websit... Ver mais

Classificada 2 em 5 estrelas

Shipping took far longer than expected. At checkout, there was no indication that any of the items were ‘pre-order’ or going to take longer. I got my pieces 6 weeks after ordering and the coloring is... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Personalize Your Own - NYC


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

632 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Cheap & bad customer service

It took 6 weeks to arrive. The clasp broke the literal first time I put it on and they will not let me return the purchase - requiring me to send it back to wait another 5-8 weeks for it to be repaired/replaced. What is supposed to be texture on my piece is actually circles that were clearly lasered onto it but an automated machine. Overall a cheap piece and their customer service sucks.

24 de fevereiro de 2026
Classificada 1 em 5 estrelas

I had a horrible experience

I had a horrible experience. My bracelet was custom which should have taken 5 weeks. I did not receive it for THREE months. I inquired multiple times on the status and was continually told it was coming shortly. I would 100% not recommend buying from this site.

24 de fevereiro de 2026
Classificada 2 em 5 estrelas

Blocked on Instagram

My boyfriend ordered me 2 items on black Friday. It never arrived, so he emailed and no response. I started commenting on their insta posts (which they later hide from the public) and they finally sent the package SIX WEEKS later. Will never order from them again. 0 customer service.

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a mystery box from the store

I ordered a mystery box from the store. This was my first time ordering with them. I knew I would get three mystery items when they arrived. I was really excited. They came in nice boxes however when I opened them, I received one pair of very thin gold, hoops, a gold tennis bracelet and what look like a bracelet or anklet I couldn’t figure out what to do with it. It would didn’t fit my neck. It was too tight. I couldn’t put on my wrist. It was too big for my ankle. I reached out to customer support to see if they could help and they replied that it was a choker. and I explained it didn’t fit…was tiny, they just told me it’s part of a mystery box therefore, we can’t address changing it or helping. I see now why they have 2.6 stars.

25 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

it’s been almost 2 months…

I placed my order on 9 October and now
It’s 26 November and my one necklace order is still not shipped. I am questioning if it would ever be shipped. I reached out twice and they just claim that it’s custom made blah blah, but on the website it says it’d take 2-5weeks tho! I don’t recommend, start to feel like a scam - -

26 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM! They refuse to refund or ship my item

I placed an order for an *in stock* item on October 20th, and to date (December 5th) I have still not received my item. Their website states that in stock items will ship within 2-3 business days. I’ve reached out several times and “Angelou” only gives excuses as to why it still has not shipped. They even tried to adjust my order date to October 27th when I reached out, but my bank statement clearly shows the original date of purchase. I am filing a complaint with the BBB because they refuse to provide a refund or actually ship the item. Do yourself a favor and shop elsewhere!

19 de outubro de 2025
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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