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Themuzzlemovement Opiniões 436

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What really stood out was the customer support. They went above and beyond to assist me with my fitting measurements. I was a little unsure about the sizing at first, but their team was incredibly pa... Ver mais

Classificada 5 em 5 estrelas

Je travaille souvent avec des chiens pour qui le port de la muselière sur de longues périodes est une grande plus value. Les muselières MM sont très confortables, ne font pas mal quand le chien m... Ver mais

Classificada 5 em 5 estrelas

I highly recommend Muzzle Movement! Their products are high quality, and the colorful designs bring whimsy and joy to dog training. I love their mission to break the stigma of muzzles because it's so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent muzzle - this is the second muzzle I’ve purchased and it’s the best one/ fit for my dog. Well made and great service- would definitely recommend. The website also gives you reassurance and s... Ver mais

Informações sobre a empresa

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Sobre Themuzzlemovement

Escrito pela empresa

Our unique dog muzzles were designed to help break the stigma around muzzled dogs while providing safe, comfortable, and ethical muzzle solutions for dogs. At The Muzzle Movement, we believe dog muzzles should support both safety and welfare without fear or shame.

We are The Muzzle Movement, and we’re not just here to sell dog muzzles. Our mission is to change how the world sees muzzled dogs and their guardians. Through education, advocacy, and innovative design, we work to improve public understanding of muzzle training, responsible dog ownership, and humane dog management tools.

Using our platform, we support and empower a growing community of dog guardians, trainers, and muzzle advocates who are helping create a safer and more understanding world for dogs who need muzzles. We believe every dog deserves compassion, proper equipment, and informed support.

Our goal is simple: one day, muzzled dogs and their guardians will be celebrated, and using a dog muzzle will be recognised as a responsible, proactive, and caring choice.

To help make that future possible, we knew muzzles themselves had to change. Traditional dog muzzles often look intimidating and don’t always meet the needs of modern dogs. That’s why we designed comfortable, breathable basket muzzles for dogs that allow for panting, drinking, enrichment, and safe training.

Because the truth is, muzzles aren’t scary. The dogs who wear them aren’t scary either. They’re loved dogs with responsible guardians who are making thoughtful choices for safety, training, and welfare.

That’s why we’re proud to offer innovative dog muzzles and exclusive deals to help more guardians access the tools they need while continuing our mission to normalise muzzles and support muzzled dogs everywhere.

The best dog muzzles fit well

Escrito pela empresa

We've made sure our muzzles are perfectly designed with your dogs in mind
Muzzles should fit and feel good - ours look good too (but that’s only half the story). Our muzzles are designed to give your dog freedom to be a dog! Dogs wearing muzzles shouldn’t live restricted lives or miss out on all the doggy things they can do without one. Which is why our muzzles have ✔ Full Panting & Drinking Space A properly fitted basket muzzle should allow your dog to pant freely. Rex is designed with ample depth for safe airflow and stress-free movement. ✔ Secure & Reliable Fit Includes an adjustable Biothane neck strap with buckle fastening for a stable, escape-resistant fit, with optional upgrades allowing you to customise the fit for your individual dog's needs. ✔ Made to Order Choose your custom colours and create a muzzle that feels confident, not clinical. ✔ Ethical Muzzle Design This is a basket muzzle designed by a team of animal behaviourists - we ensure your dog can pant, drink, and take treats when fitted correctly.

Informações de contacto

Promotion box for Themuzzlemovement

How to Measure your Dog for a Muzzle

Please take your time measuring your dog before purchasing a muzzle.

4,5

Excelente

TrustScore: 4.5 em 5

436 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 82% das suas opiniões negativas

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Classificada 1 em 5 estrelas

Customer Service non-existent.

The muzzle is fine but, unfortunately, it’s too big. I accidentally selected the credit refund option instead of the original payment option. The customer service is non-existent. I emailed on the 1st of April and I’m going to end up going outside of their return policy of 30 days at this rate. It’s not an insignificant amount of money to spend and I expect better from a company that says they respond in 1-3 days.

30 de março de 2026
logótipo da Themuzzlemovement

Resposta da Themuzzlemovement

Hi Hayley,

Apologies for the delay, it looks like your ticket was marked as solved in error. I can see a colleague has reached out to help today!

Please get in touch if you need any further assistance!

Classificada 5 em 5 estrelas

What really stood out was the customer…

What really stood out was the customer support. They went above and beyond to assist me with my fitting measurements. I was a little unsure about the sizing at first, but their team was incredibly patient, guiding me through each step to ensure we got the right fit. They even followed up after delivery to make sure everything was good.
I highly recommend muzzle movement!

19 de março de 2026
Classificada 5 em 5 estrelas

My dog was eating everything in the yard…

My dog is eating everything in the yard and I needed a muzzle. After researching I ordered a ready to ship muzzle from the Muslim movement and it fits him great It's easy to put on and take off. Shipment to the US was quick, payment was smooth, and my dog doesn't mind his muzzle when I put it on him. He's not thrilled but he's still runs and plays.

24 de março de 2026
Classificada 1 em 5 estrelas

I would love to give a product review

I would love to give a product review, but I haven't received it yet. I got this product because of recommendation of my dog trainer to help my dog and reduce my stress. Hopefully when it finally arrives it will.

25 de março de 2026
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Resposta da Themuzzlemovement

Hi Cari,

We apologise for the delay, this was due to new customs rules introduced in the US that caused temporary delays for some orders but has now been resolved! :)
I've checked your tracking and can see your order has now been delivered. Please reach out to our support team if you need any assistance with the fit of your dogs muzzle.

Classificada 5 em 5 estrelas

I had great help

I had great help from Kasey for sizing and she answered all my questions. She was really patient and very helpful, gave me ideas and was honest even if it had meant not buying from you. Even the shipping was easy.
I'm definitly going to recommend you guys!

26 de março de 2026
Classificada 2 em 5 estrelas

It has been weeks and still no muzzle…

It has been weeks and still no muzzle has been delivered. I’m almost past the point of needing it in my training

26 de março de 2026
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Resposta da Themuzzlemovement

Hi Dillion,

I can see that your order was one of the US orders caught up in a customs delay due to new import rules in the US.
I have checked the tracking and can see your item is out for delivery today though! We apologise for this delay and if you need any assistance with fitting please reach out to support@themuzzlemovement.com

Classificada 1 em 5 estrelas

Still haven’t received muzzle

Still haven’t received muzzle

31 de março de 2026
Opinião espontânea
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Resposta da Themuzzlemovement

Hi Leah,

I have checked our system and can see your order was placed 31st March, we have a lead time of 7 working days currently.
With the Easter bank holiday in the UK 7 working days takes us to 13th April as your dispatch date :)
If you need a muzzle sooner please reach out to support@themuzzlemovement.com and we can help you with ready-to-ship options that ship in 1 working day.

Classificada 5 em 5 estrelas

Great customer service!

I’ve had great experiences with their customer service. First, I accidentally ordered the wrong size. The exchange process was quite fast even though I’m in Sweden (tip, double check your order since shipping+taxes adds up..). Next, my scavenger guard broke the first time I tried to take it off, it was so tight! Kindly they sent me a new one because it wasn’t supposed to be so tight that it breaks taking it off.

25 de março de 2026
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Resposta da Themuzzlemovement

Hi Johanna,

Thank you very much for the kind review. We're glad we were able to get everything sorted for you!

Classificada 5 em 5 estrelas

We traveled a couple of hours to get a…

We traveled a couple of hours to get a fitted muzzle for our bully and was not disappointed.
The ladies fitting the muzzle were very informative, polite and great with my dog
He was so happy with the ladies especially with the treats
The muzzle looks and fits perfectly
The walk was finally a happy one and not one trying to stop rubbing along the grass or against my legs.
Thank you muzzle movement
Great service from start to finish

7 de abril de 2026
Opinião espontânea
logótipo da Themuzzlemovement

Resposta da Themuzzlemovement

Hi Joanne,

Thanks so much for the lovely review, we're so glad we were able to get your pup the perfect fit!

Classificada 5 em 5 estrelas

Vive les muselières !

Muselière commandée pour mon chien qui a tendance à manger n'importe quoi en promenade.
Grâce au site très bien détaillé nous avons pu faire les bonnes mesures et elle lui va parfaitement.
Elle est très jolie et confortable pour lui.
Les vidéos faites pour aider notre chien à accepter la muselière sont super et c'est un sans faute jusqu'ici pour nous. Elle est associée positivement !
Nous avons commandé en plus un collier et laisse assortis à la muselière. De très bonne qualité également.
Nous sommes ravis !

25 de março de 2026
logótipo da Themuzzlemovement

Resposta da Themuzzlemovement

Thanks so much for the lovely review, we're thrilled to hear you're happy with the muzzle, lead and collar! :)

Classificada 1 em 5 estrelas

The muzzle was ordered March 12

The muzzle was ordered March 12, 2026, order #52852. This is Aril 7, 2026, and nothing from you has arrived yet and I cannot possibly give a good review on "nothing."

7 de abril de 2026
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Resposta da Themuzzlemovement

Hi there,

We're sorry to hear you have not yet received your parcel. I have checked your order number and can confirm your order is currently being held by US customs.
We have sent you an email with an update regarding this, we're hoping it will be resolved soon!

Classificada 5 em 5 estrelas

It has been almost a month and I still…

It has been almost a month and I still have no tracking information.

Edit: after I sent an email asking for information about my order I was informed my package had been lost by shipping company. Once this was discovered, a new muzzle was made and shipped out and got to me within a week.

22 de março de 2026
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Resposta da Themuzzlemovement

Hi there!

We've reviewed your tracking information and it looks as though the item has been lost by the carrier. We have arranged a replacement item to be sent out ASAP!

Classificada 5 em 5 estrelas

Whimsical, high quality products

I highly recommend Muzzle Movement! Their products are high quality, and the colorful designs bring whimsy and joy to dog training. I love their mission to break the stigma of muzzles because it's so important. Every time I've reached out to their customer service team, I've received prompt, kind responses that made my shopping experience even more enjoyable. They'll even help you find a proper fit if you send photos of you measuring your dog. Their products are worth every cent!

20 de março de 2026
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Resposta da Themuzzlemovement

Hi Janine,

Thanks so much for the lovely review! We're glad you're on board with the mission to remove muzzle stigma!

Classificada 3 em 5 estrelas

Nice quality, but too big and takes their time to ship.

Muzzle is nice quality and I enjoy all of the customizations. We measured and the muzzle is still too big for the dog. We got a Rex* for a cattle dog mix and it doesn’t fit right. It’s hitting into the eyes and slides around even on the smallest setting. Also pretty disappointed when it says on the website that it will be here in 6-8 business days then I get another email after I order saying it will take that long just to ship out. It took almost a month to get here. I had to reorder a new one for my client and I paid for the faster shipping option and it’s been well over a week since I ordered it and I haven’t even gotten the confirmation that it has been sent out yet. Very disappointed that it’s taking so long to just get it shipped out.

17 de março de 2026
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Resposta da Themuzzlemovement

Hi Sidney,

Thanks for the review. I believe there has been some confusion between the lead time and shipping time frame.
Made-to-order muzzles ship within 7 working days, this information is included on the main banner on the website and the confirmation email.
Once the muzzle has been made it then takes 6-8 working days in shipping time to the US.
Please note that the 3rd & 6th of April were a bank holiday in the UK as well meaning the business was closed these days as well as the weekend and so they would be considered non-working days.

We do have ready-to-ship muzzles available and these ship within 1 working day as they are already assembled.

Please reach out to the support team on support@themuzzlemovement.com if you need any further assistance!

Classificada 2 em 5 estrelas

Wrong strap, no use AI response

The fastener strap was the wrong one, but didn’t have adjustable screws so I couldn’t make it tight enough.
I emailed about this and got no response whatsoever apart from an AI response that was no help.

24 de março de 2026
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Resposta da Themuzzlemovement

Hi Megan,

We're sorry to hear there was an issue with your strap. We'll take a look into this and see if we can find your enquiry!

We'll reach out here if we're unable to find the info.

Kind Regards
TMM

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