The Neon Sign Co Opiniões 

105
•
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

A long and painful process. Much more expensive and complicated process than necessary. Using a timer instead of a sensor adds unnecessary cost, wiring and drilling.

Classificada 1 em 5 estrelas

Whilst I had no issue with the product (other than it arriving almost 3 weeks late), trying to communicate with this company is almost impossible. They don’t answer the phone, they don’t reply to emai... Ver mais

Classificada 5 em 5 estrelas

Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!! Absolutely will spread the word. An excellent communication- feet fast and polite. And what... Ver mais

Classificada 2 em 5 estrelas

Sign designers were worse than my own designs. The product arrived quickly and looked great. However, after 6 months, we needed to purchase a new power adapter, and the company was VERY difficult to c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de letreiros de neon
  2. também em
  3. Loja de impressões e letreiros

Escrito pela empresa

Your one stop shop for LED neon signs! Fully customisable designs Worldwide Shipping Est 2019


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(105)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Super quick!

So happy with our sign, the build your own sign feature on the website was so easy and quick, and it is so helpful knowing the cost upfront. Daisy was always very helpful over email and phone, and we massively appreciated the team's efforts to despatch our sign within a couple of days.

31 de outubro de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Experience

I ordered a sign here and soon after order I got an email to say it was on its way but no details, I chased it up and got very pleasant and prompt reply and brilliant service and was told when the day it would be delivered. It wasn’t that day and I again had to chase it, I think a little communication with buyers would be great, as I was making sure I was at home to receive it.
The reason for my 3 stars though is once we plugged the sign in we noticed a small section (and very small the end of a letter) didn’t light up. I emailed for advice on if it wasn’t meant to be like this (which I know now it’s not!) or if I could get some advice on what to do if it wasn’t working properly. And no reply. That was 3 weeks ago, and still nothing. So while the sign is fabulous looking, especially now it’s fixed. Disappointing service, but a great product.

30 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and product

Fantastic service. Ordered for my wife's birthday and the dispatch date meant that my light was going to be delivered a day late. However Daisy sorted this quickly and made sure it was delivered a day earlier. Couldn't be happier with the light or the service

6 de outubro de 2022
Classificada 5 em 5 estrelas

Great product and packaged wonderfully

Great product and packaged wonderfully! The delivery took quite a while and it would’ve been good as a customer to be told estimated delivery upon purchase, I think it was a few weeks after ordering that I got any correspondence from them. Otherwise it was fab, the light is made beautifully. The screws leave no margin for error so be very aware when drilling holes it has to be spot on. One of ours is slightly out so doesn’t quite sit flush with it.

31 de maio de 2022
Classificada 5 em 5 estrelas

Love it. Great service

Love the set of wings I purchased for our Nutrition Club. Had a small issue with the adapter but the sorted it next day with zero drama, highly recommend. -Can actually pick up the phone and speak to someone too! Friendly and efficient

5 de abril de 2022
Classificada 5 em 5 estrelas

Wow! Amazing are work AND customer service

Wow!!!!! I’m shocked I found this seller by myself, no recommendation at all, and I am SUPER HAPPY!!
Absolutely will spread the word.
An excellent communication- feet fast and polite.
And what is more important - an amazing art work!!!! It looks amazing and just waiting to hang it on the wall!!!
Thank you!!

17 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect

Easy & simple to order from. Light was extremely well packaged even though delivery driver or mailing centre had not taken great care of it. When it was opened up……. It was perfect! A lot if care & attention is taken to the way this had been packed. The light was easy to put it & looks incredible!!!!!!!
Highly recommend!

17 de março de 2022
Classificada 3 em 5 estrelas

Poor comunication

15 de março de 2022
logótipo da The Neon Sign Co

Resposta da The Neon Sign Co

Hi Mr Bramley!

We are so sorry to see this. We are all ears and would welcome some feedback! We aim to get back to all enquiries within 24 hours.

Would you re-consider your review for us?

Classificada 1 em 5 estrelas

Don’t ask me for a review before I’ve…

Don’t ask me for a review before I’ve received my product. Super lazy and just bad business. How am I supposed to review a product I haven’t received ? Or now do you expect me to come back to this review request whenever I do receive my product? Step it up folks

11 de março de 2022
logótipo da The Neon Sign Co

Resposta da The Neon Sign Co

Hey! We are so sorry about this. There was a little mess up with our auto invites! Would it be possible to re-think this review now you have received your sign? Thank you so much!

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