The Nordmann Opiniões 

193
•
TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for deco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service h... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

100% scam! Awful service. Safe yourself the hassle. Ordered a tree which arrived infested. We spent 2 days catching at least 100 flies and random creepy crawlies. They apologised and agreed to coll... Ver mais

Classificada 5 em 5 estrelas

Excellent service as usual every time we use these guys every year year professional service and excellent trees We couldn’t ask for anything else will be using them again and again every year C... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Árvores de Natal

Escrito pela empresa

Family-run since 1973, The Nordmann began as a small tree stall beside Mr Ferrari's greengrocer's shop in Wimbledon. Three generations on, grandson Daniel now runs the business, delivering real, freshly-cut Nordmann Fir Christmas trees straight to homes across London and Surrey — with nationwide delivery now available too. We've supplied hotels and businesses across London since 2000, and every tree we sell is premium grade and fresh.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 38% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(193)

108 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely beautiful Christmas tree

Absolutely beautiful Christmas tree! The quality is amazing, and it looks so full, and luxurious, looks even better once decorated. Really pleased with my purchase and would definitely recommend it to anyone looking for the perfect Christmas tree! 🎄

4 de dezembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for taking the time to provide your feedback - they really are perfect! 🎄Some people do ask if they are real trees, they are that good!

Classificada 5 em 5 estrelas

5 star review

5 star review,

My tree looked amazing, couldnt fault it at all! Sofia is great, very happy, she knows what she is doing! Will use again, thank you so much xx

28 de novembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for your kind words Alana, we look forward to seeing oyu again soon!

Classificada 5 em 5 estrelas

Always amazed by these trees

Always amazed by these trees, smell fresh and always look unreal!
The decorations and packages just tops it for me, great polite staff always happy to accommodate to your needs, and im a fussy person may I add.

10 de dezembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Appreciate the feedback Sofia, we are very happy to hear you love your decoration packages each year!

Classificada 5 em 5 estrelas

Excellent service as usual every time…

Excellent service as usual every time we use these guys every year year professional service and excellent trees
We couldn’t ask for anything else will be using them again and again every year

Customer service is also great and the communication with the team is great

27 de outubro de 2026
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for your kind words Kieran, looking forward to seeing you again!

Classificada 5 em 5 estrelas

Excellent Quality and Service!!

We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service have been consistently outstanding. Beautiful, full trees that make Christmas feel extra special every year. Wouldn’t go anywhere else!! Highly recommend ❤️✨

21 de outubro de 2026
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Really nice to hear - we look forward to supplying you again this season!!

Classificada 5 em 5 estrelas

Iv been using this company for a few…

Iv been using this company for a few years now absolute best trees stay fresh for the whole season even in my home with heating zooped up highly recommend these guys

22 de dezembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Happy to hear this Jentina, We look forward to seeing you again soon!

Classificada 5 em 5 estrelas

It was a great service and really…

It was a great service and really impressed will definitely use again this year .

13 de dezembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Glad to hear you had a good experience! See you again soon!

Classificada 5 em 5 estrelas

excellent

excellent; tree delivered on requested date - lovely tree

15 de dezembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Hey D, happy to hear you had a lovely tree!

Classificada 1 em 5 estrelas

I bought the scheduled delivery and…

I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for decoration. The scheduled collection didn't happen. They stopped answering the calls and emails, and didn't refund me for the collection service - which i paid a premium.

6 de janeiro de 2026
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Hello Magdalena, we are sorry to hear about the collection and that there was not enough decorations, please email us with the subject trustpilot and we will get the failed parts of the order refunded for you. Garlands are always either 1M or 2M.

Classificada 5 em 5 estrelas

Very good price and best trees!

Very good prices including delivery! We thought we got our tree a bit to early but in fact was lovely and actually lasted throughout Christmas staying fresh and never lost its smell. 👍🎄

12 de novembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Hi Chloe, we try our best to keep prices as low as possible - and yes, that will be due to all trees being premium grade only! Look forward to seeing you again soon!

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend, great guys really polite saved a lot of stress and hassle and these guys have done a fantastic job

Thank you again

28 de setembro de 2026
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for taking the time to give your feedback Danielle, hope to see you again soon!

Classificada 5 em 5 estrelas

Excellent company no complaints very…

Excellent company no complaints very polite staff trees were out of this world would highly recommend. I will be using them again this year!

18 de dezembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for your kind words Joanne. Hope to see you again this year!

Classificada 5 em 5 estrelas

Simple order process

Simple order process, beautiful tree and a very fair price compared to similar companies.

I did have one issue, the stand i ordered was not originally delivered with the tree however once i highlighted this to customer service i did then have the stand delivered the following day.

29 de novembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for your kind words Maxine!

Classificada 5 em 5 estrelas

Great experience!!

The tree arrived the day we requested and smelt amazing! You can tell these guys actually care about what they do and was lovely to deal with.

It looked great in our house and lasted throughout Christmas, I have already placed are order for this year nice and early.

23 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience overall!

Great experience overall!!
Service was good,every thing was straight forward,I’m extremely happy with the experience. Would definitely recommend.

18 de setembro de 2026
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Wonderful to hear Gracey!

Classificada 5 em 5 estrelas

I order from this company every year…

I order from this company every year and they never seem to fail me , amazing tree and customer service was really great thankyou again will be ordering again this year

30 de novembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you for your kind words Keeley, see you again soon!

Classificada 5 em 5 estrelas

I received such a lovely tree it lasted…

I received such a lovely tree it lasted really well throughout Christmas I would definitely recommend . The service was absolutely amazing they helped me take the Christmas tree upstairs to my flat.

24 de novembro de 2025
Opinião espontânea
logótipo da The Nordmann

Resposta da The Nordmann

Thank you, Josh — so glad the tree lasted the distance, and that the team could help get it up to your flat. See you again this season!

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