The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Ver mais
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Ver mais
A empresa respondeu
Friendly and helpful, dealt with efficiently. My dog, Stanley, was welcomed into branch. Please keep branches open, and use passbooks. Many older people like us do not like computerised banking,... Ver mais
Informações sobre a empresa
Sobre Nottingham Building Society
Escrito pela empresa
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Informações de contacto
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Reino Unido
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
L and B Louth Staff very helpful
Staff very helpful. Office situated in town so we were able to talk face to face with an actual person. This was very important to us and the reason we chose Nottingham building society.
7 de outubro de 2026
Resposta da Nottingham Building Society
Thank you for your kind review Mrs Mountain. We're so pleased to hear that having the opportunity to visit a branch and speak with someone in person made a difference to you. It's wonderful to know the team could support you and provide the service you were looking for. We really appreciate you choosing Nottingham Building Society and sharing your experience.
Kerry-Customer Team
The information we was given was clear…
The information we was given was clear & professional also the staff was polite & made us feel valued.
1 de outubro de 2026
Resposta da Nottingham Building Society
Thank you for your kind review John. We're pleased to hear that you found the information provided easy to understand and that our team made you feel welcomed and appreciated during your visit. Your feedback means a lot to us, and we'll be sure to share it with the branch team.
Kerry-Customer Team
Very good team at Chesterfield Branch
Very good team at Chesterfield Branch, Jayne, Emily, Charlotte and the tall gentleman with glasses.
From initial contact by e mail, first visit to branch and return to open new accounts for my wife and i there was a customer focused attitude.
23 de setembro de 2026
Resposta da Nottingham Building Society
Hi Jonny, thank you for your wonderful feedback. We're so pleased to hear that the team at our Chesterfield branch made the process of opening your new accounts smooth and straightforward from your first email through to your branch visits. We'll be sure to pass on your kind comments to the whole team in Chesterfield. Thanks again for taking the time to share your experience.
Kerry-Customer Team
Experienced branch staff
18 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your review Elizabeth. We're so pleased to hear that our branch team could provide the guidance and support you needed. It's wonderful to know their knowledge and experience helped make your visit a positive one. We really appreciate you taking the time to share your feedback.
Kerry-Customer Team
Service with a smile!
Not only was the lady we dealt with super efficient and helpful she was lovely and friendly and made our experience of transferring the money to pay off our mortgage which was for us quite a special occasion a good one. She also looked at our savings account and helped us to transfer to one with a better rate which will be very helpful as we can now save more money. Really pleasant service.
28 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing such a lovely review Zoe. Paying off your mortgage is a significant milestone, and we're pleased our colleague could make the experience a memorable one. It's also great to hear they were able to help you find an account better suited to your savings needs. We really appreciate your kind words and will be sure to pass them on.
Kerry-Customer Team
It is lovely to go into a branch
It is lovely to go into a branch. The staff are very professional and i asked about savings and rates and the was exampled clearly.
18 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your kind review. We're so pleased you enjoyed your visit to the branch and found the information about our savings products helpful and easy to follow. We'll be sure to share your comments with the team.
Kerry-Customer Team
Resposta da Nottingham Building Society
Thank you for your feedback Susan. It's great to hear that the meeting gave you the information you needed and helped you feel clear about your next steps. We appreciate you taking the time to share your experience.
Kerry-Customer Team
Friendly, polite and efficient member of staff
Friendly, polite, efficient member of staff helped with my query
5 de outubro de 2026
Resposta da Nottingham Building Society
Thank you for your review. It's lovely to hear that your query was resolved so smoothly. We'll be sure to pass on your comments to the colleague who assisted you, and we're grateful you took the time to share your experience.
Kerry-Customer Team
Resposta da Nottingham Building Society
Thank you for your feedback. It's great to hear that everything was straightforward and that the team made the experience a positive one. We appreciate you taking the time to share your comments.
Kerry-Customer Team
Excellent service carried out by…
Excellent service carried out by friendly and very helpful staff.
23 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your kind feedback. It's great to hear that your experience was shaped by the care and attention of our team. Knowing you felt supported throughout your visit means a lot, and we'll be sure to share your comments with the colleagues involved.
Kerry-Customer Team
Kept me updated every step of the way.
22 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your experience. Clear communication can make all the difference, so it's great to hear you felt informed and supported throughout. We appreciate you taking the time to leave your feedback.
Kerry-Customer Team
Staff so helpful
The staff member that dealt with myself and my daughter was very professional and very informative and didn’t rush us although there were many customers. All in all the staff ticked every single box.
28 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for taking the time to share your experience. It’s lovely to hear that both you and your daughter felt able to take things at your own pace, especially during a busy period in branch. Knowing that you left feeling well informed and fully supported means a great deal to us.
Kerry-Customer Team
Staff were very helpful even though the…
Staff were very helpful even though the computers were down
3 de outubro de 2026
Resposta da Nottingham Building Society
Thank you for your patience during your visit. We know technical issues can be frustrating, so it’s great to hear that our team remained focused on helping you and ensured you still received the support you needed. Your understanding and kind comments are very much appreciated.
Kerry-Customer Team
Online difficulties
Attracted by a good interest rate we attempted to open three accounts. We are not young, baffled by the myriad of information needed including a photo of the reverse of my driving license ! I telephoned the local branch to see if we could go into open the accounts whilst understanding they were to be operated online. That was a no ! So we struggled. Given I suspect people with substantial amounts to invest are old I think some assistance to open the account should be given. Not comfortable with so much information to be held online but guess that’s life.
6 de outubro de 2026
Opinião espontânea
Resposta da Nottingham Building Society
Thank you for taking the time to share your experience Barbara. We're sorry to hear that opening your accounts felt more difficult than expected. We understand that online applications can sometimes feel overwhelming, particularly when you're asked to provide identification documents and other personal information.
We appreciate your feedback regarding the support available during the application process. While the security checks are an important part of protecting our customers and their accounts, we recognise that some applicants would benefit from additional guidance when completing the process online. We can see that you have since received support from Stasia, and we hope this helped resolve some of the difficulties you experienced. However, if you need any further assistance, please don't hesitate to contact our Online Savings Team on 0344 481 0933. They'll be happy to guide you through any part of the process that isn't clear and answer any questions you may have.
Thank you again for your feedback. It helps us better understand where we can improve the experience for our customers.
Kerry - Customer Team
The chap was very very polite and
The chap was very very polite and helpful went through all the process in easy to understand language . Highly recommend the Dinnington branch .
5 de outubro de 2026
Resposta da Nottingham Building Society
Thank you for taking the time to leave such a positive review. It's great to hear that the team at our Dinnington branch made the process straightforward and took care to explain everything clearly. Being able to discuss things in a way that builds confidence and understanding is something we really value.
Kerry-Customer Team
Resposta da Nottingham Building Society
Hi Dave, thank you for your review. It's lovely to hear that our team made your visit such a positive experience. Taking the time to provide support and make members feel welcome is very important to us, and we appreciate you sharing your feedback.
Kerry-Customer Team
Excellent customer service
2 de outubro de 2026
Resposta da Nottingham Building Society
Thank you for your review Amanda. We're pleased to hear that your experience left such a positive impression. Our colleagues work hard to make every interaction straightforward and welcoming, so it's especially great to hear their efforts were appreciated.
Kerry-Customer Team
Resposta da Nottingham Building Society
Thank you for your feedback. It’s lovely to hear that your experience was made so positive by the team you spoke with. We’ll be sure to share your comments with our colleagues, who will appreciate knowing their efforts made a difference.
Kerry-Customer Team
Personal approach
Personal approach from a very professional and approachable member of staff.
30 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for your kind words. We're pleased to hear that the support you received made such a positive impression. Taking the time to understand individual needs and provide clear guidance is something our colleagues really care about, so it's wonderful to know this was reflected in your experience.
Kerry-Customer Team
Very helpful and efficient customer service.
Very helpful and efficient customer service in pleasant surroundings. Good range of savings options with competitive interest rates available.
25 de setembro de 2026
Resposta da Nottingham Building Society
Thank you for sharing your thoughts. It’s great to hear that you’ve found both our surroundings and the support from our team to be so welcoming. We’re also pleased that our range of savings options has helped you find an account that suits your needs.
Kerry-Customer Team
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