Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had issue with a pair of gloves regarding stitching coming apart on palm on a pair of gloves purchased for Christmas. After sending a email regarding the issue, a email with credit voucher was iss... Ver mais

Classificada 5 em 5 estrelas

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... Ver mais

Classificada 5 em 5 estrelas

From purchasing the gloves to receiving and using the gloves, the experience has been great. My son has been using one glove for the last 5 years and will not use any other gloves. I purchase off goal... Ver mais

Classificada 5 em 5 estrelas

We’ve always bought my son’s goalkeeper gloves from The One Glove, there’s simply no better option in our opinion when it comes to quality, durability & affordability! I recently placed an order bu... Ver mais

Informações sobre a empresa

  1. Loja de futebol

Escrito pela empresa

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

971 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Sämsta företaget

Sämsta företaget.
Vi köpte fem par målvaktshandskar, men ett av paren var fel. Trots detta vill företaget att vi ska stå för returfrakten, och nu kan vi inte returnera varan. Jag har därför anmält dem.

26 de março de 2026
Opinião espontânea
logótipo da The One Glove

Resposta da The One Glove

Hi Majid,

We’re really sorry to hear you’ve had a frustrating experience here, and we’d like to clear a few things up.

Your initial message was handled by our automated assistant, which provided our standard returns guidance based on the information given. At that point, a fault hadn’t been specified, so it defaulted to our usual return process.

A member of our team reviewed your case within 2 hours of the automated response and we reached out to apologise for the misinformation and asked for images of the issue so we could properly assess it. Unfortunately, we haven’t received a reply to that request yet.

Just to be clear, if a product is faulty, we would never expect you to pay for return shipping. However, we do need to see evidence of the fault first so we can confirm and arrange the correct resolution for you.

We’re still very happy to help get this sorted quickly. If you can respond to our email with a couple of photos of the issue, we’ll take it from there.

Best regards,

Team ONE

Classificada 5 em 5 estrelas

Great Customer Service

We had an issue with stitching one of the gloves we purchased from One Glove and after emailing customer service the issue was resolved and a new pair of gloves on the way for my son in no time. Fantastic communication and speed of reply.

We have been purchasing One Glove for 2 years and will continue to purchase for many more.

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

Amazing service, stitching on daughters gloves came apart after 7 games. Sent photos and order number (item bought for xmas but started use in january), was issued a gift card for the total amount paid for the gloves the day after sending an email. Lovely lady called Shannon, very helpful and lovely customer service!!

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We purchased the wrong size by mistake…

We purchased the wrong size by mistake & I contacted the company via Facebook to ask for guidance.
A member of staff named Shannon responded to my query & I have to say she was so very helpful & professional, she was very prompt in responding & very helpful with fantastic customer service skills & great knowledge of the products.

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bought a pair of these gloves for both…

Bought a pair of these gloves for both my children aged 8 and 13 and they both absolutely love them, both have said they are the best gloves they've ever had! The fit is perfect and feels natural and they said they have full use of thier fingers when some gloves can be restricting. My 13 year old said the grip is fantastic, way better than other brands he has used in the past and he rates these gloves 11 out of 10 and will definitely be sticking with One Glove in the future!!

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Replaced Gloves Quickly

My gloves had a stitch tear in the first two weeks but OGC offered to replace them free of charge. Always had good experiences with these gloves otherwise

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend The one Glove company! Amazing customer service

I ordered the wrong size for my son (7.5) and it was too big by the length of my thumb nail so I am having to return them and buy a different size. I would just like to say Shannon in customer service (via facebook messenger) has been such a massive help with things from how to return them (you don’t have to use their courier Evri and can return myself) all the way to getting a full refund and then the correct size I need for him. Absolute star she’s been. Definitely will use them again! When we got the gloves they felt amazing so very looking forward to getting a new pair!

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Help team

I had a problem and I got a text from the help team almost instantly.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

recent purchase

I recently purchased a pair a gloves which needed to be returned due to unforeseen circumstances. The team within the support department at one glove were extremely helpful and supportive to this situation. They were able to provide a solution that did not impact my performance nor my comfort or game timeline. Big thanks to Shannon and the whole one glove family. I look forward to many more great experiences together.

17 de março de 2026
Opinião espontânea

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