I never knew bathroom mirrors had to be IP rated until I needed a new one! Customer services at the online mirror shop answered all my questions promptly & honestly. Ordering was easy & delivery was o... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Brilliant customer service. I got their email saying my order was with the courier, but I was going away in a couple of days for 3 weeks. I emailed them, but I had zero expectations because nothing is... Ver mais
Love my new mirror, quick delivery, guys checked the mirror over before leaving. Only thing that could have made it better is they took packaging away
So happy with my purchase, the mirror is beautiful. Great communication from both the online mirror shop & the delivery company. Would not hesitate to buy from them again 😊
Informações sobre a empresa
Escrito pela empresa
The Online Mirror Shop specialises in the manufacture and delivery of high quality home mirrors straight to your door. Based in Hessle, East Yorkshire, our team has over 20 years’ experience within the home furnishing industry. We have a wide range of mirrors to suite every budget, find the perfect mirror for your living room, hallway, bathroom or bedroom quickly and easily via or website and make additional savings by taking advantage of our free UK mainland delivery service. We’re confident our prices are the lowest around, so if you find a like for like mirror at a lower price, we will price match it. Payment is both safe and secure with Take Payments & Barclays Bank. We accept all major cards, PayPal and we also offer flexible and affordable finance to help spread the cost. Feel free to visit our website for more information: www.theonlinemirrorshop.com If you would like to speak to one of our dedicated team, then please don’t hesitate to contact us via phone or email. T: 01482 640536 E: info@theonlinemirrorshop.com.
Up to 70% off High Street Prices
Escrito pela empresa
- Here at the The Online Mirror Shop we’ve supplied 10’s of thousands of mirrors with up to 70% off high street prices. We utilise the highest quality materials and manufacturing methods to ensure every product we supply is both beautiful and durable. We are so confident of our quality we also offer an extended product guarantee of up to 5 years and with our fast, efficient, specialist fragile goods delivery service you will be kept informed via SMS, Email and with the help of our friendly customer care team who are always happy to help.
Informações de contacto
Unit 23 Argyle Street, HU3 1HD, Hull, Reino Unido
- 01482 640536
- info@theonlinemirrorshop.com
- theonlinemirrorshop.com
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My wife and was looking for a mirror…
My wife and was looking for a mirror seen the one we purchased for its quality, we love it.
10 de agosto de 2026
Excellent product -Islington mirror
Excellent product (Islington 1.8m x 1.1m mirror), exactly as described, great customer service, delivery guys excellent carrying it to upstairs room. Packaging excellent.
Would highly recommend this product and company.
7 de agosto de 2026
My experience of this company is the…poor due to NO communication
My experience of this company is the communication is appalling as they do not answer the phones AT ALL and if you email them they take more than a day to get back to you . I have not received my order yet so can not comment on that but just the lack of communication I would not recommend this company at all this has been since the 3/08/26
Thanks for your response Tom but I was told my order was sent last week and that the delivery company would be in touch by wed at the latest and still nothing . As for the phones I have rang on numerous occasions and more than once a day and NEVER had a answer and it will be 3 weeks on Monday I was told 2 to 3 but was shipped last week and Bear in mind it’s only it’s only coming from hull so I would of expected it by now if sent last week like I was told after all it’s not like it’s coming from a different country
3 de agosto de 2026
Opinião espontânea
Resposta da The Online Mirror Shop
Hi Deborah
Thank you for your review. We’re sorry to hear that you feel our communication has not met your expectations. However, we do feel that this review is unfair and does not fully reflect the circumstances surrounding your order.
The item you ordered was clearly advertised as a pre-order item, with the expected timescale explained to you over the phone before your order was placed. You subsequently asked whether we could arrange quicker delivery, and we advised both before ordering and throughout our correspondence that unfortunately this was not possible.
We are currently operating with some staff on annual leave, which can occasionally mean we are unable to answer the telephone immediately. However, voicemails are monitored and returned, and emails are responded to as soon as possible. While a response may not always be immediate, we do respond to all customers.
We completely understand that some customers may require an item sooner, which is why we make our pre-order lead times clear before purchase. If the stated waiting time was not suitable, we would have fully understood a decision not to proceed with a pre-order.
As your order remains within the advised pre-order timescale, and we have been clear throughout that an earlier delivery could not be guaranteed, we feel it is unfair to suggest that we have provided a poor service on this basis.
Kind regards
TOMS
The mirror was perfect
The mirror was perfect. The online buying process was straightforward and delivery was quick and efficient.
4 de agosto de 2026
Arrived on time as advised
Arrived on time as advised. Carried mirror to bedroom and unwrapped to make sure everything was ok.
Very happy with mirror and delivery.
28 de julho de 2026
AVOID!
AVOID!!
We ordered our mirror on the 4th April. The website said free delivery within 5-10 days. We waited this time period, no update. So we contacted them. The order was not in stock, even though it said in stock on the website. And still, at this point, said in-stock on the website.
After contacting them, we were informed it would now be 6 weeks. That was not the case and it's been excuse after excuse. It has now been nearly 20 weeks!!!! And we still do not have our mirror.
The only compensation we have been offered after contacting them constantly is £20 off... But that was never paid.
Avoid at all costs. There are plenty of companies out there with competitive prices, similar options, and much better customer service!
18 de agosto de 2026
Opinião espontânea
Resposta da The Online Mirror Shop
Hi Nicola,
Unfortunaltey we do not have any orders under your name and have sent a request for more information
If you could kindly reply to this, we will take a look into this for you
Kind regards
TOMS
Mirror was delivered smashed very…
Mirror was delivered smashed very disappointing, but the lady a spoke to about it was great a refund straight away .
3 de agosto de 2026
Great product
Great product, looks beautiful and high quality. Delivery quick and good
28 de julho de 2026
Amazing value for money
Great quality, easy and convenient delivery arrangements and real value for money when comparing other mirror vendors!
30 de julho de 2026
Very happy with my purchase
Very happy with my purchase, lovely item well packaged, promptly dispatched
30 de julho de 2026
Wow just love my new leaner mirror.
Wow just love my new leaner mirror.
Kept informed all the way about delivery.easy to change your delivery slot if not convenient.
Unpacked on arrival by the delivery guys to check it was perfect ,which it was in every way.
28 de julho de 2026
Easy to order and was delivered very…
Easy to order and was delivered very quickly . Mirror looks great and also great value too . Thank you
28 de julho de 2026
A recommendation for the Online Mirror Shop
This is the first time I have used the On line Mirror Shop. Being a non driver I couldn't just walk into a shop and buy a mirror. The Online Mirror Shop was the answer. There is a vast choice of mirrors in different price ranges. I found my perfect mirror in the sale, a large Liberty over mantle mirror as a statement piece on my chimney breast. There was good communication from ordering to receiving the mirror. The mirror arrived on time and undamaged. One of the young delivery men unpacked it so that I could make sure it was ok and he returned it to the box. The mirror has not been mounted yet as I am waiting for the lounge to be decorated. It is a stunning mirror and good value for money. I recommend the Online Mirror Shop
28 de julho de 2026
Quality mirror delivered as promised
Great communication throughout process. The delivery drivers unpacked and checked the mirror. Very polite courteous and helpful. Lovely well made mirror well packaged. Would recommend this company
28 de julho de 2026
Efficient, prompt experience.
Prompt, careful delivery. Mirror was as expected. Exactly as shown on the picture.
27 de julho de 2026
Brilliant service
Brilliant service, came within 2 days. The mirror looks stunning and is high quality. I would definitely recommend using this company. I will use again next time I need a mirror.
23 de julho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.