Too Slow - not the solicitor you wish All documents were sent to Kirby Giddens on 28th Aug & 11th Sep, landlord certificate was sent on 2nd Oct. Chasing day after day, the buyer paying rent,... Ver mais
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Leia as opiniões dos outros
Excellent and highly professional service. We are grateful to our solicitors and legal assistants here for their help which has made our sale and purchase very smooth. Their Client Portal is especiall... Ver mais
A empresa respondeu
I used The partnership , Guildford branch, when I sold my house and bought a property and they were exceptionally efficient and provided a really good service. I always received answers to questions v... Ver mais
A empresa respondeu
Well what can I say I have never found a solicitor this good. Right from the start we were contacted immediately put onto their portal and informed immediately on every issue. This system that they ha... Ver mais
A empresa respondeu
Informações sobre a empresa
- Especialista em transferência de propriedades
- também em
- Advogado
- Advogado imobiliário
- Empresa de advocacia
- Serviços jurídicos
Sobre The Partnership
Escrito pela empresa
Our fresh approach to conveyancing combines our unique technology with well-trained staff and a commitment to brilliant service.
We’re transparent
We charge a flat rate on transactions whether they are sale, purchase, leasehold, freehold, cash, or mortgage.
Fully supported staff
We only employ full-time lawyers and assistants who focus purely on property giving us the ability to move transactions through more quickly and therefore, with a much higher success rate.
The Latest Technology
Technology underpins our business. Our custom built system gives everyone immediate access to case details. This is key to our unsurpassed responsiveness & accuracy.
With our unique approach to availability and accountability, both our clients and referrers avoid the stresses normally associated with property transactions.
We’re transparent
We charge a flat rate on transactions whether they are sale, purchase, leasehold, freehold, cash, or mortgage.
Fully supported staff
We only employ full-time lawyers and assistants who focus purely on property giving us the ability to move transactions through more quickly and therefore, with a much higher success rate.
The Latest Technology
Technology underpins our business. Our custom built system gives everyone immediate access to case details. This is key to our unsurpassed responsiveness & accuracy.
With our unique approach to availability and accountability, both our clients and referrers avoid the stresses normally associated with property transactions.
Informações de contacto
Artillery House, GU1 4QH, Guildford, Reino Unido
- 01483 579978
- info@thepartnershiplimited.com
- thepartnershiplimited.com
4,5
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very efficient and professional service…
Very efficient and professional service from day 1. Found doing everything online really good. We were kept fully informed of how the process was moving and what we needed to do to. Our queries were always answered quickly and it was easy to speak to someone on the phone if necessary. We have not moved for 35years and we definitely felt looked after and valued by Monica and her team.
28 de outubro de 2025
Resposta da The Partnership
Thank you for the kind words! We're glad to hear that you had a great experience working with us. We know that moving can be stressful, whether you've never done it before or you've done it twenty times, so we aim to take as much stress out of the process as possible.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Great experience
As a first-time buyer, the Partnership (Eloise and Shaq) were helpful in their support of my transaction. Would recommend, in particular for a more personalised service.
2 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to provide a personalised service for you!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Communication via the portal works…
Communication via the portal works really well. Also, my phone queries were always answered promptly.
A little more pro-active follow through on the individual queries would be good.
24 de outubro de 2025
Resposta da The Partnership
Thank you for your kind words! We're glad to hear you had a great experience working with us and that we were able to keep you up to date.
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
Excellent service
Excellent service. Dealt with Alex and Sasha, both very helpful, proactive and solution-focused. Highly recommend.
17 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that Alex and Saskia were particularly helpful!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
The staff were always helpful and…
The staff were always helpful and professional on the phone and if they said they would call back - they did.
The sale took much longer than expected with various problems but each problem was dealt with and resolved.
17 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience with us, and that we were able to keep in touch throughout. We do apologise for any delay caused - the conveyancing process can be unpredictable, but we're glad we could handle all problems.
Please don't hesitate to get in touch if we can help further
Jamie-Ann Rogers, Marketing Assistant
We liked the people we were dealing…
We liked the people we were dealing with but were frustrated with the slowness of the whole process.
16 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a review! We're glad to hear you enjoyed working with our team, but we do apologise for any delays during the process.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Kept us informed all the way through…
Kept us informed all the way through buying and selling
9 de outubro de 2025
Resposta da The Partnership
Thank you for the kind words! We're so glad to hear you had a great experience working with us during your sale and purchase.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
The Partnership portal is the best
The Partnership portal is the best I have experienced. All of your documents in one place and the team always a phone call away. Thoroughly recommend.
20 de outubro de 2025
Resposta da The Partnership
Thank you for the kind words! We're glad to hear you have had great experiences working with us - and thank you for recommending us!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
The Partnership provided a brilliant…
The Partnership provided a brilliant service. The team were always available to assist with our queries and did so promptly which was reassuring in what can be a stressful process
20 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a kind review! We're happy to hear you had a great experience working with us, and that we were able to ease some of the pressure away from the potentially stressful situation.
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
Led to breakdown of my house sale
Our buyers directly attributed pulling out to the rudeness and arrogance of the partnership. They had a great service until you realise how they correspond with other lawyers and make things up on your behalf. Raised an official complaint which they barely even investigated despite emails of proof. PLEASE steer clear and save yourself the hassle.
1 de junho de 2025
Opinião espontânea
Resposta da The Partnership
Thank you for taking the time to leave us your feedback. We apologise for any issues on your file. I can assure you we did conduct an investigation upon your request. If you would like us to conduct a further investigation, we do have an escalation procedure which was outlined in an email to you from Helen Sukangkit - please feel free to contact us if you would like to pursue this and a separate review will be undertaken for you.
Jamie-Ann Rogers, Marketing Assistant
Great customer service
The portal is very easy to navigate. It’s also convenient to contact the team via email or phone, and everyone I spoke with was very friendly and helpful.
10 de outubro de 2025
Resposta da The Partnership
Thank you for the kind words! We're glad to hear you had a great experience working with our portal and with our team.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Would recommend
The partnership dealt with our house sale under probate with great success. They were able to get everything done in reasonable time despite complicated and sometimes difficult circumstances. I had used them once before and would not hesitate in using them again.
8 de outubro de 2025
Resposta da The Partnership
Thank you for leaving us a kind review! We're so happy that we were able to push through tough circumstances to ensure we moved the progress of the file along in an efficient manner.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Bethany and Fred have been wonderful…
Bethany and Fred have been wonderful over the past few months. Always available and patient with my questions and enquiries. I have felt informed every step of the way. Thank you both for making this process so much easier.
15 de outubro de 2025
Resposta da The Partnership
Thank you for the kind words! We are so glad to hear you have had a great experience working with Beth and Fred and that they were able to make an often stressful process much easier!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
Unexpectedly bad
I hired The Partnership to purchase a one-bed apartment in central London for £325,000. The Partnerships lawyer fee was 30% above the next highest quote from other solicitors, which I paid hoping that I would get a reasonably good service.
In reality, my transaction got delayed by 3 weeks than it reasonably should be expected to complete. I had to convince my own solicitor that we can't rely on inaccurate info supplied to us by the seller without evidence. I felt pressured to just "get on with it" and go ahead with the transaction as is, when it was clearly not beneficial for me. On top of high-end base fee, which I agreed to pay, I got unexpectedly upsold by +50% for work I outlined to them before I hired them and back then the sales person said nothing about this additional fee. I found out about additional fee in the financial statement. They added the fee only after I exchanged, but before completed. This way I had almost no chance to question it, dispute it and had to just pay it. Their response times at many points throughout transaction were quite long, when someone goes on two-week holiday, they say there is a replacement, in practice though work simply stopped. They would answer clear yes/no questions, but they ignored any questions where I asked them to share their experience and judgement. They just ignored and I had to send them questions again and again to get some kind of an answer. Their advice and guidance for exchange and completion process was extremely limited, I had to use ChatGPT given the time sensitivity. Overall 1/5 for all the reasons above.
7 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a review. We apologise for any negative experience you had working with us. Of course, we never want a transaction to face delays, but some of these will be out of our control, especially with things like enquiries and council involvement. We act in our clients' best interest and would never try to push anyone into making a decision without being informed - we always encourage questions and communication whenever anything unfamiliar crops up.
We apologise if any of this didn't ring true in your case.
Jamie-Ann Rogers, Marketing Assistant
Excellent service and communication for…
Excellent service and communication for a house sale from start to finish, would highly recommend.
9 de outubro de 2025
Resposta da The Partnership
Ailwyn, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that we were able to keep you informed throughout!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
110% would recommend
The partnership was recommended to us via a friend who used them for their house purchase. They sent updates frequently and the progress and what was needed.
The partnership was so impressive on communication with us and the estate agent, the estate agent is now also going to recommend them. Worth the slight increase in price against competition when the service is so clear and easy.
17 de setembro de 2025
Resposta da The Partnership
Sammy, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us after being recommended, and that we were able to keep you up to date!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
We very much Appreciate and thankful to…
We very much Appreciate and thankful to the Partnership limited team. They are very good at services and very easy portal to communicate.
Thanks
7 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that you enjoyed using our client portal!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Clear and patient
The team were patient for us a and were clear in communications to us as new home buyers unfamiliar with the process
25 de setembro de 2025
Resposta da The Partnership
Robert, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that we were able to keep you updated throughout a brand new process to yourselves!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
They are extremely efficient
They are extremely efficient. The portal system is easy to access and use and you get weekly updates. On the rare occasions I needed to speak with my solicitor they were always available. Dealt with all the issues quickly. It’s the 3rd time we’ve worked with The Partnership !
3 de outubro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to keep you updated throughout. And thank you as well for coming back to us!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
We were very happy with the service
We were very happy with the service, quick to respond to any queries and messages. The whole process was dealt with very quickly.
The down side for us was everything was copied in and sent to both our phones and email so made things some what confusing.
26 de setembro de 2025
Resposta da The Partnership
Thank you for taking the time to leave us a review, Rita! We're glad to hear you had a great experience working with us. In regards to any duplication between clients, we want to ensure everyone knows what is happening with the case, and that any files that need attention are seen by all parties. We apologise for any confusion caused in this.
Please don't hesitate to get in touch if we can help any further.
Jamie-Ann Rogers, Marketing Assistant
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