I have been visited burnley shop Maryam has a lovely personality and completely guided me through many different discounts and brands wholeheartedly to understand my taste. She has amazing customer... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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Leia as opiniões dos outros
I was served by Georgia who helped me find the scent for me. I had originally gone in for a completely different perfume but once I had told her my favourite notes she helped me find my new favourite... Ver mais
A empresa respondeu
Visited the Burnley branch in Charter walk today. Was served by Georgia who was very patient with the way my husband was trying to decide which men's perfume to buy. Danielle - another assistant- als... Ver mais
A empresa respondeu
I was served by Georgia, in the Burnley shop, she was really welcoming and open to helping me find the exact scent I was looking for, in a different bottle. She was extremely patient whilst I asked he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Reino Unido
4,9
Excelente
290 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Unbelievable customer service would…
Unbelievable customer service would recommend 10/10
19 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
wonderful experience Asma
I had a wonderful experience, and I would recommended speaking with Asma when going into store, she welcomed me with a warm smile and was very knowledgable in the different scents and perfumes. I was unsure of what to go for and didn’t purchase at this time, however I would 100% go back to Asma and let her guide me with her recommendations. VERY HELPFUL, LOVELY WOMAN, EXCELLENT CUSTOMER SERVICE SKILLS BY ASMA, ASK FOR HER WHEN YOU GO IN STORE !!!
16 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from… shenaz
Fantastic customer service from colleague shenaz really professional in helping me with a gift for father's day. Would highly recommend.
16 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma
Asma, she's a wonderful woman. It was a pleasure to shop with such a friendly person. Smiling, very kind, she treated me like someone important and not like another customer who came to buy something. Anyone who comes for perfume should be served by Asma. An exceptional woman. She'll keep me going back there again. THANK YOU ASMA
15 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma made me feel welcomed and…
Asma made me feel welcomed and approached me with a smile
Suggested a few fragrances which I liked and brought
Excellent customer service skills
Thank you asma will definitely cone back again
15 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume shop is our go to place to…
The perfume shop is our go to place to shop the staff are brilliant but today Asma was fab! Excellent customer service lovely woman too.
15 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service offered by shehnaz
The customer service offered buly shehnaz was awesome. She was so respectful and polite. It was an amazing experience.
14 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
“Shenaz is the best
“Shenaz is the best! I keep coming back to this store because of her excellent service. She is always friendly, helpful, and professional. Highly recommended!”
13 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered Hugo magnetic and received…
I ordered Hugo magnetic and received Armani you
2 de junho de 2026
Resposta da The Perfume Shop - Blackburn 186
Hello Tatsiana,
Thank you for your review, I am very sorry to hear about the issue with your recent order and completely understand how disappointing it must have been to receive the incorrect fragrance.
I have looked into this for you and in order for us to resolve this as quickly as possible, we would kindly ask that you contact our Customer Service team with 3 or more clear images of what you have received. This will allow us to fully investigate and put this right for you as soon as possible.
We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Shenaz
Amazing customer service from Shenaz, really nice and friendly.. helpful. Would defo recommend:)
13 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was happy with the support i received…
I was happy with the support i received Sam has been really polite and helpful. Will definitely come back again.
12 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Eileen was fantastic
Eileen was fantastic! She was very patient and helpful. Great customer service!!
12 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent lady behaviour 👏 and price…
Excellent lady behaviour 👏 and price are good 👍🏻
12 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
Asma was very helpful in helping me find a gift for my friend. She presented great customer service and was very friendly. I would recommend her to another friend and anyone who is looking to get a gift for their friends or family.
12 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service would recommend to…
Very good service would recommend to anyone to go in store and see Asma for any recommendations would come again
12 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service packaged well and…
Very good service packaged well and arrived on time
7 de junho de 2026
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma served me today
Asma served me today! Helped me choose two perfumes for my parents and was very sweet and helpful!
10 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was very helpful
Asma was very helpful, she helped me out a lot and chose the perfect perfumes for me. She’s alwyas made my trip good and helpful.
9 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam was amazing she helped us choose…
Sam was amazing she helped us choose and was very helpful
7 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always the best customer service when…
Always the best customer service when coming to perfume shop. Thank you to shenaz for your assistance to find the perfect scent. Such a lovely place for high quality perfumes.
6 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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