Had a lovely experience in The perfume shop in Bluewater upper floor, served by Elizabeth. She was very professional, friendly and helpful going above and beyond to guide me to resolve my gift card-ca... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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Leia as opiniões dos outros
Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Ver mais
A empresa respondeu
Came to Perfume shop in Bluewater today to find my perfume for my wedding day. I was served by Kelly and she let me know about their bridal service where it gets wrapped lovely and you get a personali... Ver mais
A empresa respondeu
Barbara in the Bluewater store was very helpful and knowledgeable - explaining different scent profiles, from initial spray to mid and dry down changes. I explained the fragrances I liked and she reco... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Reino Unido
4,9
Excelente
293 opiniões
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Excellent service from all the staff
Excellent service from all the staff. Arman was very helpful and patient with helping me pick my gifts for Christmas.
22 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Barbara went above and beyond...
Served by Barbara who went above and beyond to show us the latest mens fragrances. Superstar!
21 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Barbara was very helpful and…
Barbara was very helpful and knowledgeable helping us find the perfect Christmas gifts.
21 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Sophie was absolutely wonderful
Sophie was absolutely wonderful, spent lots of time with me & made me feel like a valued customer, thank you Sophie!
19 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very good service from a lovely young man.
I was served today by a young man, Arman, who has apparently only recently started work in the Bluewater branch of the Perfume Shop. Arman was very helpful and has a really charming manner. I think he will prove to be a real asset to the company.
18 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Gracie was amazing
Gracie was amazing! Great knowledge and very friendly
12 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Exceptional service
Exceptional service. Barbara helped pick out the right perfume for my partner.
11 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Satisfaction the name of the game
Staff extremely helpful. The perfume wasn't in stock.They ordered on the spot,it was delivered to my house the next day.I always get great service there
6 de novembro de 2025
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Visited the Bluewater store today with…
Visited the Bluewater store today with my elderly mother who purchased two Mugler refills.
We were served by Barbara who was a delight &super helpful. Organised a 25% discount for us by signing me up for a reward card & offered to get mum a chair while we were waiting. What a breath of fresh air!
7 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Very helpful
Very helpful. Him and hers bought! Thanks Barbara!
7 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Really could service
Really could service. Barbara new all the products and was very kind and helpful
6 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Best service received
Big shout out to Naheed at the perfume shop. She served me today with a big smile and introduced me to the some amazing fragrances as I was struggling to find a perfect gift for my dear friend and Naheed (the lovely lady )helped me to choose the best gift. Much appreciated. Will be visiting again soon!!Thank you Naheed x
5 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very friendly staff member helped my…
Very friendly staff member helped my mum and dad with choosing the right scent for them.
Barbara was so lovely and patient, she advised us of all special offers.
Id defiantely come back and get Barbara's help again
4 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Went into the store looking for a…specific item
Went into the store looking for a specific brand, was approached by Barbara one of the nicest assistants l have come across, she not only found the item l was looking for but she had it gift wrapped in the nicest possible way.
3 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Princess was absolutely fantastic-…
Princess was absolutely fantastic- helped me understand the different fragrance’s under the ISL brand and guided me on aromas. Warm and friendly and extremely helpful- fantastic sales woman
1 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Elizabeth was so lovely and was so nice…
Elizabeth was so lovely and was so nice helpful
31 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Elizabeth was fantastic… great advice…
Elizabeth was fantastic… great advice and helped myself and son. 5 ⭐
31 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Outstanding service
I’ve always gone elsewhere for my perfume but I wondered in and was served by Barbara who was so helpful and her customer service, care and attention was just outstanding. Nothing was ever too much and she did everything to help me and my mum find the perfect fragrance, whilst we didn’t purchase anything as we found the item cheaper elsewhere, she was absolutely brilliant and will be sure to pop in again.
25 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Excellent customer service by Barbara
Excellent customer service by Barbara. Fantastic collection and value for money
25 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
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