Went in today and was assisted by Jack. What a great asset. He was very helpful and his recommemdations were great. Excellent customer service which should be recognised by the company.
A empresa respondeu
Localização
Alterar localizaçãoUnit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Ver mais
A empresa respondeu
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Ver mais
A empresa respondeu
Everytime I walk in, im graced with a joyous hello and if I’d need any help. Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragran... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Reino Unido
4,8
Excelente
95 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Survey…
The lovely young lady Brianna,was very helpful and pleasent. Thank you
18 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great assistance by Jack
Went in today and was assisted by Jack. What a great asset. He was very helpful and his recommemdations were great. Excellent customer service which should be recognised by the company.
13 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Paula your fantastic 29/7/26
I came up to Bromley shopping today so I was in the glades shopping centre looking for aftershave for my self where I came across this very nice most helpful young lady Paula where she took the time as I thought I had aproblem with my app from the level of service I got from this young lady I got two lots of aftershave first was yvessaintlaurent 100mil and the second was million elixir parfum both was served with a smile very polite a most pleasant customer shopping experience today in my view this young lady needs to be told what agreat job she is doing with the high level of service that she gives 1000/1000 stars love mr cheeky in Kent Glen Xx 29/7/26
29 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Myself and my Fiancé were shopping for…
Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our money and putting trust in his options. 10/10 customer care and great result!
18 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
excellent customer service & friendly…
excellent customer service & friendly staff. Kemi was very polite and helpful
16 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Harvey and Vicky
Great service by Harvey and Vicky. Helped me find a great fragrance for my husband’s birthday. Thank you :)
16 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paula and vikki unbelievable service!!
Paula and vikki unbelievable service!!! Best perfume shop in Bromley
14 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
BROMLEY STORE amazing service
Paula was amazing so helpful in helping me choose a aftershave for my husbands birthday all the staff are lovely
12 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Harvey one of the staff,he helped us…
Harvey one of the staff,he helped us alot to find a gift for my husband ,suitable perfume that my husband would like 🥰🥰 for his birthday ,with his (harvey)enthusiasm and full of energy,definitely will come back again to buy perfume in this shop. Harvey keep up the good work!💖
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 service lovely fella sorted us…
10/10 service lovely fella sorted us out amazing service every time
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to to my local branch in Bromley…
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop gave me the wrong info. But, 2 lovely people, Jack & Paula bent over backwards to help the situation successfully. They sorted a refund out as what I had brought on-line was exclusive on-line only. They were so lovely and so helpful. From now on I'll only ever go the physical shop.
9 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
fantastic service from paula
fantastic service from paula, couldn’t recommend this store enough always a great experience
9 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Bromley branch today and as…
Visited the Bromley branch today and as always amazing service the team are so helpful especially Jack...what an absolute star!!!
9 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service by Harvey!
Excellent customer service by Harvey!! Tailored support & made our choices easy especially whilst shopping with a toddler! thank you 😊
8 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Every visit is pure joy and experience
Everytime I walk in, im graced with a joyous hello and if I’d need any help.
Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragrances to fit my personality and vibe.
8 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Ruby today she was so…
I was served by Ruby today she was so lovely, helpful and professional. Great customer service.
6 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service was amazing
Just went in there and got served by a very nice women called kemi very nice patient girl while I was asking about the perfumes and then when I bought one got a gift such as a bag for the gym and some testers thank you so much for being so nice
3 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Happy with my purchase
I went into the perfume shop in The Glades Bromley to buy two fragrances I had in mind. One of them was not available but Rahman suggested a similar one and asked if I wanted to smell it. I ended up buying that instead and I am really pleased with it. Rahman was friendly and helpful and took the time to answer a couple of questions I had. She knew what she was talking about and made it easy for me to decide. Just wanted to leave a thank you for the great service. Rahman was a pleasure to deal with, thanks again.
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Natasha was extremely helpful in…
Natasha was extremely helpful in introducing a range of new possibilities and finding us requested perfumes from the past eg Blue Grass by Elizabeth Arden! And helping us purchase the ideal perfume- Chloe
29 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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