The Perfume Shop - Bullring 112 Opiniões 

165
TrustScore: 5 em 5

4,8

UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.

A empresa respondeu

Classificada 5 em 5 estrelas

Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(165)

34 163 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had such a great experience at this…

I had such a great experience at this perfume shop! katai was so friendly and helpful and made choosing a fragrance easy and enjoyable. I bought Versace gift set and I absolutely love it, smells amazing and lasts a long time. She was wonderful, we had such a lovely conversation about how good the perfume is and how highly she recommends it. I loved the energy and the customer service.

8 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Very helpful and patient service very…

Very helpful and patient service very professional. Thank you for your assistance
All the best Yousuf and wahab

4 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Elizabeth was very nice and very…

Elizabeth was very nice and very helpful. Credit to the store, so patient with our daughter when she was deciding what to buy, gave many choices and ideas

31 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Elizabeth was amazing

Elizabeth was amazing, she was attentive and gave me a nice gift. I would love to be served by her again :)

23 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great help.

4 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Classificada 1 em 5 estrelas

Very poor unprofessional service

Ordered aftershave yesterday as a Xmas present,perfume shop said on line items were available so I arranged click & collect from the perfume shop in Birmingham BullRing,payment was taken from my debit card and they said they would let me know when my item was ready to be picked up.I just made the journey into Birmingham City Centre so I was there ready to pick the item up,I now just received an email saying my item has been cancelled and a refund will be given.This is absolutely poor unprofessional customer service,I will no longer be using the perfume shop again.

23 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

We regret to hear about the cancellation of your order and the inconvenience it caused, especially during the busy Christmas period. We aim to provide a seamless click & collect service, and we are sorry that we fell short of expectations. We'll investigate what happened with your order to prevent similar issues in the future. We appreciate you bringing this to our attention.

The Perfume Shop

Classificada 5 em 5 estrelas

Hamaad was really attentive and helpful…

Hamaad was really attentive and helpful soon as we arrived in store. I was in two minds about what fragrance to buy and he did not rush me or make me feel pressured at all. I ended up making two purchases with the way he made me feel

19 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Classificada 5 em 5 estrelas

Wahaab helped me select perfume for my…

Wahaab helped me select perfume for my partners birthday which he absolutely loves and gets compliments on everyday! And he helped me a second time when I was looking for a gift for my friends graduation!! Lovely experience! Thank you sooo muchh

18 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Classificada 5 em 5 estrelas

Elizabeth was fantastic

Elizabeth was fantastic, very helpful and nothing was too much trouble. Great customer service

13 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Classificada 1 em 5 estrelas

I placed my order yesterday and that is…

I placed my order yesterday and that is pickup express in 30 minutes but i did not received any confirmation mail for pickup and now its like 12 hours.

8 de dezembro de 2025
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

I am so sorry to hear of your recent experience. If you haven't already, please kindly pop in touch via email at reviews@theperfumeshop.com and a member of our team will be more than happy to help.

The Perfume Shop

Classificada 5 em 5 estrelas

Xmas gifts

The items were easy to select

8 de dezembro de 2025
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Classificada 5 em 5 estrelas

My grand daughter wanted to buy her…

My grand daughter wanted to buy her boyfriend aftershave but with a budget.
Elizabeth offered exceptional service ,she listened and advised and took the time to give Lexie a shopping experience that has made memories .
Unfortunately there are not enough sales staff these days that stand out like Elizabeth ,be proud .

6 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Classificada 5 em 5 estrelas

I came in with my cousin to help pick a…

I came in with my cousin to help pick a perfume for a gift for my Friend. Hamaad helped us pick the perfect perfume for our friend. He was really kind and attentive and listen to our needs. He has a great sense of humour and great sales person.

3 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Classificada 5 em 5 estrelas

Hamaad was really helpful

Hamaad was really helpful, he presented us lots of perfumes and helped us to find right one.

4 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Classificada 5 em 5 estrelas

Great experience

Great experience, Hamaad was very helpful, he’s got great knowledge of perfumes.

4 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Classificada 5 em 5 estrelas

Hamaad has been phenomenal in sales…

Hamaad has been phenomenal in sales today. He’s got a fantastic sense of humor and a great sales person. 5* service. Really happy

4 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Classificada 1 em 5 estrelas

It was a long process ordering the…

It was a long process ordering the desired perfume then to be told they would have to order it for me online. The sales assistant shared that it was a 100ml bottle then when looking at the email confirmation the size was 25ml. When trying to contact the store nobody answered got through to customer services saying they couldn’t help. Not a great experience at all.

29 de novembro de 2025
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

I am really sorry for your most recent experience with us and we would love to help resolve this with you.

Please pop in touch via email at reviews@theperfumeshop.com so we can look into this for you as soon as possible.

Kind regards,
The Perfume Shop

Classificada 5 em 5 estrelas

Hamaad has been incredible today

Hamaad has been incredible today. He was patient and knowledgable and super friendly. Thank you!

3 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for your feedback. We appreciate you!

The Perfume Shop

Classificada 5 em 5 estrelas

Great service from Hamaad at the bull…

Great service from Hamaad at the bull ring
10/10
Even wrapped gift so beautifully

27 de novembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

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