Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais
A empresa respondeu
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais
A empresa respondeu
Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
A empresa respondeu
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver mais
A empresa respondeu
Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido
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I had such a great experience at this perfume shop! katai was so friendly and helpful and made choosing a fragrance easy and enjoyable. I bought Versace gift set and I absolutely love it, smells amazing and lasts a long time. She was wonderful, we had such a lovely conversation about how good the perfume is and how highly she recommends it. I loved the energy and the customer service.

Resposta da The Perfume Shop - Bullring 112
Very helpful and patient service very professional. Thank you for your assistance
All the best Yousuf and wahab

Resposta da The Perfume Shop - Bullring 112
Elizabeth was very nice and very helpful. Credit to the store, so patient with our daughter when she was deciding what to buy, gave many choices and ideas

Resposta da The Perfume Shop - Bullring 112
Elizabeth was amazing, she was attentive and gave me a nice gift. I would love to be served by her again :)

Resposta da The Perfume Shop - Bullring 112
Ordered aftershave yesterday as a Xmas present,perfume shop said on line items were available so I arranged click & collect from the perfume shop in Birmingham BullRing,payment was taken from my debit card and they said they would let me know when my item was ready to be picked up.I just made the journey into Birmingham City Centre so I was there ready to pick the item up,I now just received an email saying my item has been cancelled and a refund will be given.This is absolutely poor unprofessional customer service,I will no longer be using the perfume shop again.

Resposta da The Perfume Shop - Bullring 112
Hamaad was really attentive and helpful soon as we arrived in store. I was in two minds about what fragrance to buy and he did not rush me or make me feel pressured at all. I ended up making two purchases with the way he made me feel

Resposta da The Perfume Shop - Bullring 112
Wahaab helped me select perfume for my partners birthday which he absolutely loves and gets compliments on everyday! And he helped me a second time when I was looking for a gift for my friends graduation!! Lovely experience! Thank you sooo muchh

Resposta da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112
Elizabeth was fantastic, very helpful and nothing was too much trouble. Great customer service

Resposta da The Perfume Shop - Bullring 112
I placed my order yesterday and that is pickup express in 30 minutes but i did not received any confirmation mail for pickup and now its like 12 hours.

Resposta da The Perfume Shop - Bullring 112

Resposta da The Perfume Shop - Bullring 112
My grand daughter wanted to buy her boyfriend aftershave but with a budget.
Elizabeth offered exceptional service ,she listened and advised and took the time to give Lexie a shopping experience that has made memories .
Unfortunately there are not enough sales staff these days that stand out like Elizabeth ,be proud .

Resposta da The Perfume Shop - Bullring 112
I came in with my cousin to help pick a perfume for a gift for my Friend. Hamaad helped us pick the perfect perfume for our friend. He was really kind and attentive and listen to our needs. He has a great sense of humour and great sales person.

Resposta da The Perfume Shop - Bullring 112
Hamaad was really helpful, he presented us lots of perfumes and helped us to find right one.

Resposta da The Perfume Shop - Bullring 112
Great experience, Hamaad was very helpful, he’s got great knowledge of perfumes.

Resposta da The Perfume Shop - Bullring 112
Hamaad has been phenomenal in sales today. He’s got a fantastic sense of humor and a great sales person. 5* service. Really happy

Resposta da The Perfume Shop - Bullring 112
It was a long process ordering the desired perfume then to be told they would have to order it for me online. The sales assistant shared that it was a 100ml bottle then when looking at the email confirmation the size was 25ml. When trying to contact the store nobody answered got through to customer services saying they couldn’t help. Not a great experience at all.

Resposta da The Perfume Shop - Bullring 112
Hamaad has been incredible today. He was patient and knowledgable and super friendly. Thank you!

Resposta da The Perfume Shop - Bullring 112
Great service from Hamaad at the bull ring
10/10
Even wrapped gift so beautifully

Resposta da The Perfume Shop - Bullring 112
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