Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais
A empresa respondeu
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais
A empresa respondeu
Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
A empresa respondeu
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver mais
A empresa respondeu
Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido
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Great scent suggestions and excellent behavior by Hamaad :)

Resposta da The Perfume Shop - Bullring 112
amazing atmosphereee, great amazing customer service from Natasha, love the service !!x

Resposta da The Perfume Shop - Bullring 112
We were served by Hamaad. He is truly an asset to the store. He was super helpful, kind and attentive. He went through our needs and we ended up purchasing a £100+ perfume which we never knew we needed, smells amazing!! He gave top tier recommendations too!

Resposta da The Perfume Shop - Bullring 112
I came in today with a few friends and hamad was helping us out. He was very kind and accommodating and looked after us so well!! We ended up buying a perfume from his recommendation. :)

Resposta da The Perfume Shop - Bullring 112
Hamaad was amazing, helped me for my long shopping journey with nothing but enthusiasm, definitely will be returning and fingers crossed he can help me out again next time!! :)

Resposta da The Perfume Shop - Bullring 112
Hamaad was very helpful and did his best to assist me choosing the best possible perfume

Resposta da The Perfume Shop - Bullring 112
Great experience. Hammad was very helpful :)

Resposta da The Perfume Shop - Bullring 112
A lovely guy, Hamaad, helped me pick the perfect fragrance for my boyfriend. He gave me recommendations based on my price range and preferred scents. I also got the gift wrap and personalised ribbon at a very reasonable price.

Resposta da The Perfume Shop - Bullring 112
I had a great experience at the perfume shop!
Hamaad was so kind and really helped me with choosing the perfect perfume 🥳😍
I highly recommend people to get their perfumes from here!

Resposta da The Perfume Shop - Bullring 112
Hamaad was lovely and so helpful and wrapped my gift so nice and efficient please give him a promotion or raise !!

Resposta da The Perfume Shop - Bullring 112
Great service today by Yousuf. Lovely touch with a printer ribbon for the gift wrapping.
Thank you

Resposta da The Perfume Shop - Bullring 112
Yousef was exceptional walking me through the different scents and the prices and comparisons, as I've used the same brand of perfume for 20 years and was looking to try something different. Overall very helpful.

Resposta da The Perfume Shop - Bullring 112
Hamaad was super friendly and helpful

Resposta da The Perfume Shop - Bullring 112
Ellie provided great customer service helping me pick between 2 fragrances.

Resposta da The Perfume Shop - Bullring 112
Wahaab was very patient, eager to help and gave very good recommendations that worked within my budget.
A legend

Resposta da The Perfume Shop - Bullring 112
The whole experience was joyful entertaining, no forceful marketing where u feel obliged to buy anything just because someone in the shop gave u a few minutes of their own time, i shared that experience with sonia who was incredibly helpful, u come in with 0 knowledge, u come out knowing what u like and what u don't like, I'm defo coming back cause the discounts she offered were unreal.

Resposta da The Perfume Shop - Bullring 112
Ethan, I wish every sales person is like Ethan, he is amazing, and really informs you of different types of fragrances from new to even old, the help made me choose a really nice fragrance. many many thanks ETHAN

Resposta da The Perfume Shop - Bullring 112
Yousuf was very helpful thank you

Resposta da The Perfume Shop - Bullring 112
I visited the branch in the bullring yesterday which was the 31st October at around 1030 to make a purchase for my husband and myself but was ignored by the member of staff. Initially there was only one staff on an asian lady who refused to acknowledge me and served another lady first. eventually a second girl came out with blonde hair who serving other customers and I asked her for help, she said she was with other customers and she’d come and help me which she did. When I said to her that I was there before the other customer she tried to justify the asian lady’s actions by saying she hadn’t seen me as they were busy. The asian lady tried to say that she’d not ignored me on purpose but I know she did has the other customers had come in after me and she’d blanked me.
The blonde girls service was great and when I said to her that I’d been waiting ages but the older Asian lady couldn’t be bothered she once again tried to protect the other member of staff by saying that when it’s busy you don’t always see who next but i do think she was just trying to make excuses for the older lady behaviour who has now left to go serve other customers. This is the first time I shopped there and it will be the last and I would only go back if I saw the blonde girl there in future I’ll shop at boots or fragrance shop.

Resposta da The Perfume Shop - Bullring 112
Ethan provided great customer service and showed a range of different fragrances which helped me pick the correct sent for me!
Ethan also gave me other recommendations for futures purchases

Resposta da The Perfume Shop - Bullring 112
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