Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais
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Localização
Alterar localizaçãoUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
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Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver mais
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Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Ver mais
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Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido
4,8
Excelente
166 opiniões
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A polite not overpowering assistant…
A polite not overpowering assistant came to greet me an ask me what fragrances I was looking for? Smelling six or 26 fragrances was not a chore. For this person. She was attentive and well into my conversation of what I was looking for, and what occasion I was using it for. Having found the one that I wanted, I said I would be back she said her name was Amina and as I was saying thank you, she then went on to tell me how once I bought a product they could customise my ribbon wrap it for me put it in cellophane. She went on to tell me a lot of things that make me feel special and also the product that I was going to purchase was not going to be basic. It was going to be looking very special. She could’ve let me just leave the store, as I wasn’t buying anything at that time, but she went above and beyond to explain to me what beautiful things would happen once I had purchased a product from that store. I felt that she was very attentive showed loads of empathy and I felt so at ease with this person so much so that I went back there today and spent £195. Thank you Amina you are a credit to the perfume shop and please don’t ever change. Thank you for my experience today if anybody is looking for that special thing, especially his mother day is coming up the perfume shop at the top of the ramp next to Natwest Bank in Birmingham is the best place to be wonderful atmosphere, fantastic staff, especially Amina thank you. X
27 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
We are so pleased to hear about your positive experience with our store and especially with Amina. It sounds like she went above and beyond to make you feel welcome and special. We strive to create a welcoming and personalised experience for all our customers and it’s wonderful to know that Amina’s attentiveness and passion for our products resonated with you. We are so happy that you found the perfect fragrance and that you enjoyed your shopping experience. We are grateful for your kind words and appreciate you taking the time to share your experience.
Kind regards,
Jasmyn
Excellent customer service from Wahaab
Excellent, friendly and efficient customer service from Wahaab at the Perfume shop in Bullring. I needed a men’s fragrance for someone’s birthday and was unsure of what to get. He was very helpful and friendly when it came to telling me more about each fragrance.
24 de fevereiro de 2025
Opinião espontânea
Birmingham Bullring - Korina
I visited the Birmingham Bullring Perfume Shop today and received excellent customer service from Korina. The best service I have received here!
7 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Thank you for your kind review! We are so pleased to hear that you had a positive experience at our Birmingham Bullring store. We appreciate you taking the time to highlight Korina's excellent customer service. We strive to provide a welcoming and supportive environment for all our customers, and we are thrilled to hear that Korina made your visit so enjoyable.
Kind regards,
Sharain
More than helpful !
Wahaab From Bullring was very helpful today , i was unsure on what i wanted and he ran around the store providing me with loads of samples until i found what i wanted. The perfume shop is very lucky to have such a dedicated worker !
7 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
They didn't even give me the right…
They didn't even give me the right tracking so I ended up getting my parcel a week late and customer service was awful
6 de janeiro de 2025
I walked in trying to find the Chloe…
I walked in trying to find the Chloe nomade gift set to gift my mother for her birthday and although it was unavailable in store, the staff ensured that it would arrive to my house the next day and was very helpful! Very accommodating to my needs and amazing customer service.
8 de janeiro de 2025
Resposta da The Perfume Shop - Bullring 112
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
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