Exceptional customer service, I needed a gift for a Birthday and Kayleigh was extremely helpful explaining all the different options that would be suitable, even showed me options to personalise the g... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoK2/K3, Regent Arcade, GL50 1JZ CHELTENHAM, GB
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Leia as opiniões dos outros
Picked up Acqua di Gio from The Perfume Shop in Cheltenham and have to shout out Ryan for the top service. He’s a proper genuine guy—friendly, humble, and speaks with confidence. You can tell he reall... Ver mais
A empresa respondeu
Highly recommend. Took the time to go over and try out all the new fragrances and done so with a smile from Kayleigh! Will continue to use this store time and time again.
A empresa respondeu
Outstanding customer service, I had a specific aftershave I went to buy, Kenzo Homme. It was unavailable to buy online and had a limited supply and not available in the Cheltenham shop. Lewis ordered... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
K2/K3, Regent Arcade, GL50 1JZ, CHELTENHAM, Reino Unido
4,6
Excelente
52 opiniões
Pede aos clientes que escrevam opiniões
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Hard still gara experience smelt lush
Hard still gara experience smelt lush
14 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped down there the other day and was…
Popped down there the other day and was given fantastic service from Ryan, Helped me pick out a variety of gifts sets for the kids. :)
13 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the store today and was…
I visited the store today and was helped by a lovely Lucia who was great! Very polite and so attentive. It made the whole visit to the store a great experience!
19 de dezembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Fantastic customer service in the…
Fantastic customer service in the Cheltenham store. Nadir was so helpful and patient with our requests for prices and samples and had a huge knowledge of the scents in store. A very polite young man who's an asset to the store
13 de dezembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Quick and easy ordering system
Quick and easy ordering system. Very polite and helpful staff.
6 de dezembro de 2025
Resposta da The Perfume Shop - Cheltenham 36
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Great shopping
Great service and prices. Arrived quickly and packaged really well.
5 de outubro de 2025
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Perfume
I got my perfume really quickly and received lovely gifts and free samples.
Thank you
23 de outubro de 2025
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Hello
Hello
Today I visit the perfume shop there is a guy Ryan that giving me the service and I like the behiovr of the person I just go there visit but when they show me every thing which I want I decide to buy the perfume just before the dealing of that guy. Thanks
4 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Service good
Service good - very helpful and polite staff.
Delivery very quick
Thank you.
24 de setembro de 2025
Resposta da The Perfume Shop - Cheltenham 36
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
Very helpful staff and was happy
Very helpful staff and was happy, I got a Hugo boss set and had it wrapped for free and was given a pouch for no charge. I will be back thanks Lewis
10 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
It was good atmosphere lovely staff…
It was good atmosphere lovely staff within the shop
22 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
It was a lovely atmosphere within the…
It was a lovely atmosphere within the shop and the team member specially from Lewis and ryan who sold us the perfumes that my partner wanted for ages also good prices compared to competitors
22 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Jenny helped me choose my wedding…
Jenny helped me choose my wedding fragrance, she was so patient. Will definitely be back!
22 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Resposta da The Perfume Shop - Cheltenham 36
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Absolutely incredible customer service
Absolutely incredible customer service. So friendly and knowledgeable. Helped me pick my wedding perfume ❤️
19 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Cheltenham 36
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Outstanding customer service
Outstanding customer service, I had a specific aftershave I went to buy, Kenzo Homme. It was unavailable to buy online and had a limited supply and not available in the Cheltenham shop. Lewis ordered it from another shop, delivered direct to my door on Thursday 12th June, less than 24 hours after my visit to the store. And I got a discount! Absolutely amazing thank you. Will definitely recommend The Perfume Shop.
11 de junho de 2025
Resposta da The Perfume Shop - Cheltenham 36
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Staff is friendly and helpful
Staff is friendly and helpful. Very patient and they assist you accordingly .
Good value for money
3 de junho de 2025
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Easy ordering great delivery and best…
Easy ordering great delivery and best of all the price. Son loves this bought as extra birthday present and if course I had my free samples thank you.
4 de maio de 2025
Resposta da The Perfume Shop - Cheltenham 36
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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