Honestly, the lady who attended to me deserves a raise She was so kind, patient, and helpful. The only problem is… I’ve completely forgotten her name. But I remember everything else — she... Ver mais
A empresa respondeu
Localização
Alterar localização9 Trinity Square,, CO1 1JR COLCHESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I have been served by Julie for over 13 years, and I wouldn’t go to anyone else.She always provides exceptional customer service and knows exactly what I like. Her knowledge is outstanding, and she... Ver mais
A empresa respondeu
I’ve been coming here 8 years plus and Julie the beautiful lady has always served me with lovely smile and all goes extra mile New team leader Chantelle has been amazing and helped with with every... Ver mais
A empresa respondeu
Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
9 Trinity Square,, CO1 1JR, COLCHESTER, Reino Unido
4,9
Excelente
147 opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chantelle was amazing!
Chantelle was amazing!! Lots of patience with our 11 year old son choosing his first aftershave!! And changing his mind over and over! She shared with us the best thing for his sensitive skin. Great customer service! Thank you ☺️
5 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service from Chantelle…
Lovely customer service from Chantelle in Colchester
5 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was Fantastic
It was Fantastic, shopped in Colchester high street Jules is amazing, helped me for an hour, I will not go into the store without her there. Also India was great.
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie at Colchester is a sweetheart
Julie at Colchester is a sweetheart, very friendly and fun, makes you keep coming back to the store x
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie was amazing
Julie was amazing, very helpful and friendly, thank you
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Jules
Jules at the Colchester branch made shopping for a present for my family member easy and straightforward giving great customer service.
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jules in Colchester great customer…
Jules in Colchester great customer service and a very happy lady A* to her
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jules in colchester very nice lady and…
Jules in colchester very nice lady and amazing customer service A* to her
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Been a loyal customer for over 4 years…
Been a loyal customer for over 4 years and still end up coming back. Since meeting julie she’s always recommended me with the latest and best fragrances.
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
India from the colchester store was…
India from the colchester store was lovely and helpful
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
India was absolutely amazing today
India was absolutely amazing today! I walked in looking for a perfume for my wedding day and she went above and beyond, letting me test practically every scent in the shop until I found the perfect one. The experience was amazing and I’m so grateful for the amount of effort she went into helping me today. Thank you so much!
3 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
India was friendly and super helpful
India was friendly and super helpful. Great service
3 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding customer service 🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟 I highly recommend The Perfume Shop in Colchester 💖
After picking my daughter up from school on a Friday, we popped into Colchester town, and I decided to treat myself and my daughter to a new perfume. 🌸
From the moment we walked into the shop, we were greeted with such a warm, welcoming atmosphere and a lovely vibe. ✨ We were lucky enough to be helped by Chantelle, who was absolutely amazing from start to finish. 😊
She made the whole experience so special for both me and my daughter. She was friendly, knowledgeable, patient, and went above and beyond to help us. My daughter absolutely loved the experience, all thanks to Chantelle. 💕 She is a real credit to The Perfume Shop and truly represents outstanding customer service. 👏
I'll definitely be returning, and I won't be going anywhere else for my perfumes! 🌷 As we left, my daughter turned to me and said, "I've had the best afternoon!" 🥹❤️ That says it all.
Thank you, Chantelle, for making our visit so memorable! 🌟💐
26 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie is amazing
Julie is amazing.
She is really helpful and smiling.
Her knowledge is unbelievable.
This lady is the reason why I’m buying my perfumes from this shop.
Thank you Jules 💋🫶
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie is unbeliever
Julie is unbeliever. She is really good. Thank you!
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie is amazing and her customer…
Julie is amazing and her customer service is unbelievable. Thank you ☺️
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jules in Colchester
Jules in Colchester! Absolutely wonderful lady, made my daughter's birthday really special, thank you ❤️
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had jules today and she was so…
I had jules today and she was so beautiful and sexy! She done me a great deal for my partners 30th birthday and was so lovely to stand and talk to on my Sunday morning, when I return to the perfume shop I will definitely be asking for her, her customer service was a 5 star and she is a truly lovely lady xxx
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional Customer Service
I called your Colchester shop this morning and spoke with Lottie. She was so polite and engaging and answered all my questions efficiently and wished me well. I then visited the shop to make my purchase. Lottie served me and when I confirmed what I wanted, she then said ‘was it you I spoke with earlier today?’. This was a lovely expression of ‘joined up’ customer engagement. The customer experience was wonderful and I thanked Lottie for being so kind, efficient and engaging. Please pass on this feedback to Lottie and wish her success in her career,
Best wishes
Jan Neubauer
27 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a wonderful experience thanks to…
I had a wonderful experience thanks to Julie at The Perfume Shop in Colchester. She is truly the best sales assistant I have ever met. From the moment we walked in, she made me and my husband feel genuinely welcome, valued, and appreciated. She treated us with such kindness, warmth, and sincerity that we felt a real sense of belonging.
Julie also spoke so kindly about both of us, which made our visit even more special. Her positive attitude and exceptional customer service are unforgettable. I pray that more people have the same beautiful character and kindness that she has. Thank you, Julie, for making our day so special. You are a true credit to The Perfume Shop.
26 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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