Honestly, the lady who attended to me deserves a raise She was so kind, patient, and helpful. The only problem is… I’ve completely forgotten her name. But I remember everything else — she... Ver mais
A empresa respondeu
Localização
Alterar localização9 Trinity Square,, CO1 1JR COLCHESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have been served by Julie for over 13 years, and I wouldn’t go to anyone else.She always provides exceptional customer service and knows exactly what I like. Her knowledge is outstanding, and she... Ver mais
A empresa respondeu
I’ve been coming here 8 years plus and Julie the beautiful lady has always served me with lovely smile and all goes extra mile New team leader Chantelle has been amazing and helped with with every... Ver mais
A empresa respondeu
Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
9 Trinity Square,, CO1 1JR, COLCHESTER, Reino Unido
4,9
Excelente
147 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just been served by India so helpful…
Just been served by India so helpful and helped me choose a new fragrance will certainly be back for her top notch Customer service
4 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Got nice presumes and was all good and…Gucci oud,valentino and coco madmoseile
Got nice presumes and was all good and smells amazing
30 de março de 2026
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The “ Perfume Shop” was on the ball
The “ Perfume Shop” was on the ball. Shame about your conveyor Royal Mail, they took 2 attempts to deliver as the first they failed with a pathetic excuse.
29 de março de 2026
Resposta da The Perfume Shop - Colchester 189
Hello John,
Thank you for your review we appreciate your positive feedback regarding our service. We're sorry Royal Mail's delivery didn't meet expectations and regret any inconvenience caused by the delivery attempts.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Purple hair Laura at Colchester store…
Purple hair Laura at Colchester store has been amazing. She knew exactly what kind of scents I would like and has helped me try out new perfumes. I now feel so confident going in and buying perfumes for different seasons and occasions.
28 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good
Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab.
Fast delivery
Good communication
Definitely recommend
6 de março de 2026
Resposta da The Perfume Shop - Colchester 189
Hello Sian,
We're glad you enjoyed our fast delivery and communication! We appreciate your recommendation and are really sorry to hear about the ribbon issue, we'll make sure to look into it and you can reach out to our customer service department via our website with images and we can refund this for you. Thanks for the feedback!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Colchester shop very great attendances…
Colchester shop very great attendances by Claire so happy with her help and service 10 out 10 many thanks 🤗🤗🤗🤗🤗🤗🤗
12 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Aisha & Purple Laura
I was served by Aisha & Purple Laura. They both are amazing young women who recommended the most beautiful perfumes. They are brilliant ! Thank you ❤️
6 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff at the shop are very polite…
The staff at the shop are very polite and professional
28 de janeiro de 2026
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went there for a bday present and I…
I went there for a bday present and I met the loveliest sales woman she is from Cyprus she was the best really polite and funny helpeome pick up my present all good!
31 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Laura O from Colchester helped us find…
Laura O from Colchester helped us find the best perfume for my husband to gift him on his birthday. Very friendly and patient.. loved the service.thank you Laura...
31 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie from Colchester served me today…
Julie from Colchester served me today and she was amazing, really accommodating and went the extra mile to make sure I got what I needed
31 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie a very welcoming lady
Julie a very welcoming lady. So beautiful in heart . She also made me feel relaxed as to pick the type of fragrance I want .
31 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I been to Colchester store the service…
I been to Colchester store the service of julie so nice happy to see them again
26 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie at Colchester is the nicest woman…
Julie at Colchester is the nicest woman I have ever met , so kind and provides amazing customer service ! So happy with the perfume suggestions 🤍
26 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Served by julie today and she couldnt have been more helpful..excellent customer service
23 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie from Colchester
Julie from Colchester answered all our questions. Was so patience and kind to us. She made the shopping experience such a pleasure and I will be back to visit again. Thank you Julie😌
23 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
lovely lady really nice packed the gift…
lovely lady really nice packed the gift very good thankyou
21 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie was so kind she’s amazing to talk…
Julie was so kind she’s amazing to talk to and created a really nice environment! Super friendly and helpful with finding the perfumes 😊definitely recommend going in to meet her
21 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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