I had such a wonderful experience shopping here! While the selection is great, what really sets this shop apart is the team. The staff are attentive and friendly, but I particularly want to highlight... Ver mais
A empresa respondeu
9 Trinity Square,, CO1 1JR COLCHESTER, GB
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I had such a wonderful experience shopping here! While the selection is great, what really sets this shop apart is the team. The staff are attentive and friendly, but I particularly want to highlight... Ver mais
A empresa respondeu
Jullie was an absolute star! 🌟 She was so lovely, friendly, and helpful, and her customer service was amazing. She made the whole experience even better and helped me find exactly what I was looking... Ver mais
A empresa respondeu
Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
A empresa respondeu
The branch in colchester has excellent customer service. All thanks to Jules, the loveliest lady ive ever come across. Always a pleasure seeing her, makes buying perfumes so much fun. Always have to p... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
9 Trinity Square,, CO1 1JR, COLCHESTER, Reino Unido
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The assistant was very helpful and efficient

Resposta da The Perfume Shop - Colchester 189
I've been to this shop a couple of times for perfect gift set and they always deliver when it comes to customer service and assist you to get right and perfect gift. I'll definitely recommend to everyone seeking for quality perfumes to purchase

Resposta da The Perfume Shop - Colchester 189
Purple Laura (our new Stuart) did an outstanding job on looking after us getting our past purchases up so we could see what we needed. So attentive and has a great customer relation and made our Xmas shopping complete. Thanks Laura see you soon.

Resposta da The Perfume Shop - Colchester 189
The updates I received were consistent and well worded. I got my parcel on time, actually one day before the day it was meant to be delivered. The prices of the products were reasonable and came with many choices in terms of size, engraving, ribbon and Wrapped or not wrapped. Followed by multiple delivery options to choose from for convenience reasons.

Resposta da The Perfume Shop - Colchester 189
amazing customer service so helpful and kind, purple laura u was lovely thank you xx

Resposta da The Perfume Shop - Colchester 189
My experience was made by the lovely Laura purple at the Colchester store, she was very helpful and so friendly and talkative throughout the whole process. I will for sure be going back when she’s there.

Resposta da The Perfume Shop - Colchester 189
I went in looking for a present for a friend. Aisha helped out so much. Super friendly and allowed me to try out different scents and suggested some that fit my brief. She even included some free testers at the end which I loved!

Resposta da The Perfume Shop - Colchester 189
I went to a perfume shop in Colchester town today the lady called Julie was very friendly very helpful very professional every time I come in just for Julie's customer service I will never go in there if she isn't there always gives a high standard customer service thank to her I get what I need for special occasions thank you for your service Julie you are amazing

Resposta da The Perfume Shop - Colchester 189
Had a good experience today , Niamh was extremely helpful and friendly , the service was 100%

Resposta da The Perfume Shop - Colchester 189
Was served today by niamh and she was lovely she really helped me find the right perfume for me as I couldn’t decide, would like to say a massive thank you to her and will be returning to this store for more :)

Resposta da The Perfume Shop - Colchester 189
Great experience. The sale assistant was very patient and helpful.

Resposta da The Perfume Shop - Colchester 189
I had an amazing experience at the perfume shop Colchester, I was served at the Colchester shop by Aisha and Laura, it was my husband’s birthday and they helped me find the perfect gift.
Both ladies were incredibly friendly, knowledgeable, and patient as I explored different options. They took the time to understand what kind of scents my husband might like and recommended a few amazing choices I hadn’t even considered. Their attention to detail and genuine interest in helping me made the whole experience so enjoyable.
In the end, I walked away with a beautifully wrapped gift that my husband absolutely loved. It’s rare to find such thoughtful customer service these days, and I really appreciated how welcoming and professional Aisha and Laura were.
Highly recommend visiting the Colchester branch, you’ll be in great!!

Resposta da The Perfume Shop - Colchester 189
Laura in Colchester branch was so lovely and helpful, didn't rush me at all, great experience

Resposta da The Perfume Shop - Colchester 189
The service was excellent will always return all so friendly and polite

Resposta da The Perfume Shop - Colchester 189
The Colchester shop was amazing. Julie was amazing in supporting me and the wife to make a good choice. Demonstrated robust knowledge of the product.

Resposta da The Perfume Shop - Colchester 189
These guys are great always the correct order

Resposta da The Perfume Shop - Colchester 189
Exactly what I needed, very fast delivery, can't thank you enough.

Resposta da The Perfume Shop - Colchester 189
I visited the Colchester store and was served by purple Laura, she displayed amazing customer service and I left the shop very happy! Thank you laura

Resposta da The Perfume Shop - Colchester 189
Always buy my perfumes from here because of Laura (with the purple hair) she always knows what I am looking for just from a few words. Have never once had a bad experience she is always so welcoming and friendly and because of her amazing suggestions I have bought a perfume every single time even when I had no intention too ! Have never had such wonderful customer service anywhere else compared to this 10/10

Resposta da The Perfume Shop - Colchester 189
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