I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the wh... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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Leia as opiniões dos outros
Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly wh... Ver mais
A empresa respondeu
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... Ver mais
A empresa respondeu
Hey Ethan has been helping and he helped me to choose the perfume that was looking, I would recommend anyone in Coventry west orchards shopping centre.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, Reino Unido
5,0
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was really good experience with…
Ethan really knows their fragrances. They were so welcoming, never rushed me, and helped me sample several perfumes until I found the right one.
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan was quite useful in getting me…
Ethan was quite useful in getting me the correct perfume , as I didn’t quite remember the name of the one I last bought.
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh was really helpful when…
Ashleigh was really helpful when finding a gift for my daughters birthday will be coming back
6 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service is so good and Serena deal…
The service is so good and Serena deal it with patience thank you,
5 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Serena suggested us a nice perfume and…
Serena suggested us a nice perfume and so friendly staff overall felt nice
5 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by a lovely lady named…
I was served by a lovely lady named Zara her service was amazing she was very patient with me and helped me find a perfume for my friend
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
zara provided me with the best service…
zara provided me with the best service i will definitely be coming back !!
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zahra has been amazing when serving me…
Zahra has been amazing when serving me even though I was very indecisive. She managed to cope with my drama❤️
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited Coventry town perfume shop…
Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly what I was looking for. She was patient, knowledgeable, and made the whole shopping experience so enjoyable. Excellent customer service like this really makes a difference. Thank you, Zara, for all your help!
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zara was amazing
Zara was amazing! Very friendly and personable.
Will definitely be returning 🙂
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Zara today who gave me…
Was served by Zara today who gave me excellent advice on what was a best buy for my daughter and very petient. Very attentive and smiling. Made me very welcome. I am very happy with my purchase. Thank you Zara x
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am really pleased with my shoppings…
I am really pleased with my shoppings today at the perfume shop. Awa was amazing and very kind!
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Sales Rep (Tajinder) Really patient and experienced. Thank you.
Tajinder intact tehtv
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Ashleigh
Lovely service from Ashleigh, great experience.
29 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Keen prices, website difficult to manoeuvre
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt.
My only moan is that the website isn’t very easy to use and to attempt to send a gift as a present to a recipient address, well I’ve never managed to.
Clear the cache, clear history etc the website continues to auto fill my details.
The app is little better and doesn’t have a gift delivery option at all !
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello Mike,
Thank you for taking the time to leave your review and for your continued loyalty to The Perfume Shop. We are delighted to hear that you are happy with our prices and prompt delivery.
I am sorry to hear about the difficulties you have experienced when trying to send gifts directly to recipients. I appreciate how frustrating this must be, particularly after trying different troubleshooting steps without success.
Your feedback regarding both our website and app has been noted and will be shared with the relevant teams for review. We are always looking for ways to improve our customers' online experience, and comments such as yours are invaluable in helping us identify areas where improvements can be made.
Thank you once again for taking the time to share your feedback, and we hope to make your future shopping experiences even better.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Zara provided excellent customer…
Zara provided excellent customer service.
28 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous service very helpful service…
Fabulous service very helpful service from tajinder thank you so much
27 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service was great by awa
The customer service was great by awa. She was really friendly and calm while showing us different perfumes
23 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Awa was very good and patient thankj you
Awa was very good and patient thankj you
23 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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