The Perfume Shop - Hull 52 Opiniões 49

TrustScore: 4.5 em 5

4,7

Unit 38, Princes Quay Shopping Centre, HU1 2PQ KINGSTON-UPON-HULL, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help

A empresa respondeu

Classificada 5 em 5 estrelas

Just want to say a huge THANKYOU😊to 🙏🏽xKelly & Chloe $ x🙏🏽 Absolutely lovely girls was so stressed yesterday, but the put me a gift together & was soo so helpful… thankyou so much! Definitely b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having purchased the wrong perfume for my wife for Christmas I needed to exchange for the right one. The young gentleman in the shop was very helpful and sorted it out for me as they did not have the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful when perfume was out of stock they ordered it for me to come to the shop got a great deal with order and atomiser as well thanks

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit 38, Princes Quay Shopping Centre, HU1 2PQ, KINGSTON-UPON-HULL, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Chloe at Princess Quay was a great…

Chloe at Princess Quay was a great help. She served with a lovely smile.

Nawa Ahmed

29 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Very helpful when perfume was out of…

Very helpful when perfume was out of stock they ordered it for me to come to the shop got a great deal with order and atomiser as well thanks

2 de abril de 2026
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Came in today was served by Lacey and…

Came in today was served by Lacey and Kelly they had amazing product knowledge and couldn’t have done more to help me. Will definitely be returning to this store

30 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Chloe and Kelly made our shopping…

Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help

8 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Delivered on time

Delivered on time

26 de fevereiro de 2026
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Really helpful and efficient staff

12 de fevereiro de 2026
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service in store with…

Excellent service in store with exceptionally friendly staff. Would definitely shop again.

19 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great customer service :)

Great customer service :)

31 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Oliver helped me today with my…

Oliver helped me today with my purchase. He was extremely polite and helpful.

31 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Oliver was really helpful and helped me…

Oliver was really helpful and helped me find the right perfume. Very happy with the service he provided ☺️

31 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great prices

Great prices fast delivery

6 de janeiro de 2026
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Having purchased the wrong perfume

Having purchased the wrong perfume for my wife for Christmas I needed to exchange for the right one. The young gentleman in the shop was very helpful and sorted it out for me as they did not have the one I needed in stock he kindly ordered for me and it was delivered five days later.

29 de dezembro de 2025
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Classificada 5 em 5 estrelas

I support a sight impaired customer

I supported a sight impaired customer, and Chloe.S was superb. She was patient, funny and gave my companion the time she needed to make the right choice for herself.
This during the Christmas rush is not easy to do.

24 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Classificada 4 em 5 estrelas

Very helpful staff and…

Very helpful staff and friendly.Received package very quickly

7 de dezembro de 2025
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop.

Classificada 5 em 5 estrelas

Bought moschino 2 Toy bubble gum

Bought moschino 2 Toy bubble gum. Quality packaging in great condition. Couldn’t be happier with price for a 100ml bottle. She was ecstatic for her birthday gift so happy days all around.

24 de novembro de 2025
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Classificada 5 em 5 estrelas

Excellent service

From the minute I stepped inside the shop the staff were super helpful. Answered my questions, helped me decide which fragrance and gift wrapped it for free. Also helped order me a fragrance (that wasn't in stock) and had it delivered to my home address.

30 de novembro de 2025
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Classificada 2 em 5 estrelas

Scruffy, unhelpful, oversell.

Princess Quay Hull. Poor customer service from the chap who served me. Looked like he had been dragged through an edge backwards. I should have told him to keep the stuff, but needed urgently as I leave the country in the next couple of days and last minute shopping for Christmas. Asked if i wanted item gift wrapping. I declined. What really got my goat is the 10P bag charge. I had bags in my pocket and could have carried the item without a bag. Yes it's a paper bag, but still not environmentally friendly.

25 de novembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Hull 52

Resposta da The Perfume Shop - Hull 52

Hi,

We appreciate you sharing your experience. We're sorry to hear that the service and bag charge impacted your shopping, especially with your upcoming travel. If you need any help with our services, please let us know via email.

The Perfume Shop

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