Oliver!!! You made my day 😊 Yes you're in sales, of course it's your job and you're very good at it - as I ended up buying my own birthday present a month early instead of just pricing it up 😂😂😂... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 38, Princes Quay Shopping Centre, HU1 2PQ KINGSTON-UPON-HULL, GB
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Leia as opiniões dos outros
Just want to say a huge THANKYOU😊to 🙏🏽xKelly & Chloe $ x🙏🏽 Absolutely lovely girls was so stressed yesterday, but the put me a gift together & was soo so helpful… thankyou so much! Definitely b... Ver mais
A empresa respondeu
Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help
A empresa respondeu
I love the fact that you added extra little perfumes for me to try and I just love that very thoughtful and my surprise gift bag … I love it , highly recommend the perfume shop to my friends and famil... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 38, Princes Quay Shopping Centre, HU1 2PQ, KINGSTON-UPON-HULL, Reino Unido
4,7
Excelente
53 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a lovely experience
3 de dezembro de 2025
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Bought moschino 2 Toy bubble gum
Bought moschino 2 Toy bubble gum. Quality packaging in great condition. Couldn’t be happier with price for a 100ml bottle. She was ecstatic for her birthday gift so happy days all around.
24 de novembro de 2025
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent service
From the minute I stepped inside the shop the staff were super helpful. Answered my questions, helped me decide which fragrance and gift wrapped it for free. Also helped order me a fragrance (that wasn't in stock) and had it delivered to my home address.
30 de novembro de 2025
Resposta da The Perfume Shop - Hull 52
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Scruffy, unhelpful, oversell.
Princess Quay Hull. Poor customer service from the chap who served me. Looked like he had been dragged through an edge backwards. I should have told him to keep the stuff, but needed urgently as I leave the country in the next couple of days and last minute shopping for Christmas. Asked if i wanted item gift wrapping. I declined. What really got my goat is the 10P bag charge. I had bags in my pocket and could have carried the item without a bag. Yes it's a paper bag, but still not environmentally friendly.
25 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hi,
We appreciate you sharing your experience. We're sorry to hear that the service and bag charge impacted your shopping, especially with your upcoming travel. If you need any help with our services, please let us know via email.
The Perfume Shop
Came within 3 day as all packed no…
Came within 3 day as all packed no breakages and quick too so all good
12 de novembro de 2025
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Great customer service , great selection and great prices
Assistant was very polite and helpful
explained what was in the different gift sets and explained the difference between eau de toilette and parfum. One of the sets I wanted wasn't in stock so she ordered it for me . ( which arrived in just a couple of days)
7 de novembro de 2025
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Hull 52
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Quick well wrapped delivery.
9 de outubro de 2025
Resposta da The Perfume Shop - Hull 52
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
28 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Arrived in 3 days that was great price…
Arrived in 3 days that was great price was great to love weekly desls
22 de agosto de 2025
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Very friendly staff the man who served…
Very friendly staff the man who served me was called oliver
26 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Just been served by Sana
Just been served by Sana, she is a credit to the company, always smiling and lovely
23 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Just been served by sana
Just been served by sana
Great customer service very knowledgeable definitely be back
23 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Oliver was brilliant such great help
Oliver was brilliant, great advice and helped me found my signature sent.
23 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
amazing customer service from Oliver…
amazing customer service from Oliver and Chloe will come again
22 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Staff was amazing
Staff was amazing, friendly and efficient. Fantastic place.
20 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service
Great service , members of staff were very helpful and polite
16 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Really friendly had them getting all…
Really friendly had them getting all testers for me
31 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great service
3 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hull 52
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
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