The Perfume Shop - Ilford 262 Opiniões 

34
TrustScore: 4.5 em 5

4,6

Unit 40A, The Exchange, IG1 1RS ILFORD, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was served by Nimrah. She was extremely helpful and answered all my questions about female fragrances. Very polite and welcoming. It was a pleasure to have purchase from here and not their competiti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best service from Aarzo, she is so dedicated to her job. I went to this Ilford branch in exchange mall completely ignorant about the fragrances and she guided me thoroughly. She spent so much time a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Aarze, Rihanna and Rabail from The Perfume shop, Inside shopping exchange Ilford, have always been great in attending to my queries and assistance. Such a helpful and positive people. I forgot the nam... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rianna was very friendly and really knew her perfumes. She helped me find exactly what I was looking for based on the notes I wanted. Great customer service, very welcoming, and the samples she gave m... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Informações de contacto

  • Unit 40A, The Exchange, IG1 1RS, ILFORD, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,6

Todas as opiniões

(34)

34 846 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you shunela and zain for the…

Thank you shunela and zain for the amazing customer service (sorry if I’ve spelt your names wrong) they were amazing and so accommodating ❤️

(Ilford branch)

26 de dezembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Classificada 5 em 5 estrelas

Incredible service

I had amazing service from Rahbail. She was incredibly patient and helpful as I was unsure as I had to shop for Christmas presents. She left it behind the counter as I had to come back the next day, where Christina served me. She was super helpful with everything and did a beautiful job with the gift wrapping. Would definitely recommend and come back if this is the customer experience you get.

30 de novembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Classificada 5 em 5 estrelas

Fast delivery amazing offer

Fast delivery

27 de outubro de 2025
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Classificada 5 em 5 estrelas

Easy to order

Easy to order, and quickly delivered

26 de julho de 2025
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Classificada 5 em 5 estrelas

We were served by Rianna today and she…

We were served by Rianna today and she was so so wonderful, really nice and well informed on product knowledge, she was also generally lovely to chat to, really inviting sweet girl. She also gift wrapped so nicely for me, give that girl a raise!!

23 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Classificada 5 em 5 estrelas

Rabail is an outstanding sales…

Rabail is an outstanding sales assistant! I gave her a brief, she presented exactly what I asked for. 10 out of 10!

3 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hi,

Thank you for your positive review we really appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

I recently had the pleasure of visiting…

I recently had the pleasure of visiting the Perfume Shop in Ilford Exchange, and I can confidently say that my experience was significantly enhanced by the exceptional customer service provided by Ishmail. From the moment I walked in, he greeted me with a warm smile and a genuine enthusiasm for helping customers find their perfect fragrance.

Ishmail's patience was truly commendable. I had a variety of questions about different scents and their notes, and he took the time to explain everything in detail, never rushing me or making me feel like a burden. His ability to listen to my preferences and suggest options that aligned with my tastes was impressive. It was clear that he genuinely wanted to ensure I found a fragrance that I loved.

Additionally, Ishmail's extensive knowledge of fragrances was evident. He offered insightful recommendations based on my initial preferences and introduced me to some exciting new scents that I had never considered before. His passion for perfumes was infectious, and it made the shopping experience not just enjoyable but also educational.

Overall, I would highly recommend visiting the Perfume Shop in Ilford Exchange and seeking out Ishmail for assistance. His exceptional customer service, patience, and expertise transformed my shopping trip into a delightful experience, and I left the store feeling confident and satisfied with my purchase. Thank you, Ishmail, for your outstanding service!

26 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hello,

We are thrilled to hear about your positive experience at our Ilford Exchange store. It's wonderful to know that Ishmail provided such exceptional customer service.

We strive to create a welcoming and informative environment for our customers, and it's heartwarming to hear that Ishmail's passion for fragrances and dedication to helping you find the perfect scent made your visit so enjoyable. We appreciate you taking the time to share your experience.

Many thanks,
Jasmyn

Classificada 5 em 5 estrelas

Rabail was awesome

Rabail was awesome. She went through with us on all offers and ensured we get the best perfume for great price. She was also very polite and spoke very well. She must be awarded for being employee of the month.

25 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Classificada 4 em 5 estrelas

Customer service was satisfactory

Customer service was satisfactory

10 de abril de 2025
logótipo da The Perfume Shop - Ilford 262

Resposta da The Perfume Shop - Ilford 262

Hello,

Thank you for your great review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Classificada 5 em 5 estrelas

Had an excellent experience being…

Had an excellent experience being served by Kamila. I wasn’t sure about the exact perfume I was looking for, but Kamila was incredibly patient and knowledgeable. She asked the right questions, guided me through options, and ultimately found the perfect one. Thank you!

23 de dezembro de 2024
Opinião espontânea

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