I came in to treat myself to some of my favourite scent, the nice lady ( I think she was the manager) told me about their buy one, get second half price. I thought I'd treat my dear lady to a nice new... Ver mais
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Localização
Alterar localizaçãoUnit 1, Tower Ramparts Shopping Centre, IP1 3BB IPSWICH, GB
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Leia as opiniões dos outros
Hello, I would like to leave very positive feedback for the staff member who served me at The Perfume Shop, Unit 1, Ipswich, IP1 3BB, on 25 April 2026 at around 14:37. My transaction... Ver mais
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Have ordered online and purchased via their shop in Ipswich. Both experiences have been excellent. The gift wrapping service in the shop was also excellent and customer service very good at a busy ti... Ver mais
A empresa respondeu
Brought scent for daughter loved it. On time no trouble with sending it . Well pleased
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 1, Tower Ramparts Shopping Centre, IP1 3BB, IPSWICH, Reino Unido
4,7
Excelente
32 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service in the Ipswich…
Great customer service in the Ipswich store
6 de maio de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Great customer service
Really helpful staff @ Ipswich location, thank you!
2 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in to treat myself to some of my…
I came in to treat myself to some of my favourite scent, the nice lady ( I think she was the manager) told me about their buy one, get second half price. I thought I'd treat my dear lady to a nice new fragrance as this is a great offer, but wasn't sure which one, but knowing what my lady kinda likes, the staff took time to show me a few and I walked out with some goodies for us both. I've bought here before and always had a great experience. Thank you for your time perfume shop Ipswich.
2 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely ladies,very helpful and…
Lovely ladies,very helpful and fantastic deals. (Ipswich)
30 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service in the ipswich…
The customer service in the ipswich store is very good they are always helpful and very frendly and always happy to help
30 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service wonderful staff
Great customer service wonderful staff - Ipswich Store
30 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hello,
Hello,
I would like to leave very positive feedback for the staff member who served me at The Perfume Shop, Unit 1, Ipswich, IP1 3BB, on 25 April 2026 at around 14:37.
My transaction number was 00001119558.
Unfortunately, I cannot remember her name exactly — it may have been Alice or something similar — but she gave absolutely excellent customer service. She was very friendly, patient, professional and made me feel very comfortable and welcome in the store.
She helped me with choosing my fragrance and the whole experience felt easy, warm and genuinely pleasant. I left the shop feeling very happy with both the product and the service.
In my opinion, she is a real credit to your Ipswich store and deserves recognition for the way she treats customers. Her service was honestly top level, and I think she would be very worthy of praise, reward, or even promotion.
Thank you again to her and to the Ipswich team.
Kind regards,
Vaidas
25 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Service
I wanted to buy a particular perfume for my wife at the Ipswich store, I was served by Danni she was extremely helpful and friendly. Would highly recommend this store. Customer service was 10/10
15 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service at the Ipswich store!
Amazing service at the Ipswich store!
The girls are always so friendly in there and always help me pick out the perfect fragrance. The best store in Ipswich by far. Thank you :)
8 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Customer Service from Danni
I wanted to buy one of my favourite fragrances from the Ipswich store and Danni was amazingly helpful the whole time
The customer service at this store is amazing and I will definitely be coming back for my next purchase
3 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
20 percent off sale gift set
Order arrived quicker than stated.
Tracking system kept me up to date
Very good value for money as bought in the sale
Package was excellent
Well pleased
29 de dezembro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Buying online and in the shop both very good …
Have ordered online and purchased via their shop in Ipswich. Both experiences have been excellent. The gift wrapping service in the shop was also excellent and customer service very good at a busy time of the year. Good offers on some popular well known brands.
20 de dezembro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Helpful sales people cheap prices good…
Helpful sales people cheap prices good variety x
21 de novembro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Got my order very quick so thank you
13 de novembro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Assistant was very helpful when I…
Assistant was very helpful when I wanted to order an aftershave.
26 de outubro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Ipswich 27
Hi,
We're happy you enjoyed the boxset and its packaging. Thank you for your positive feedback; we appreciate it.
The Perfume Shop
perfume shop great smells
Love the perfume shop great offers & you know it’s genuine
9 de outubro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Customer representative
Customer representative, absolutely amazing service 👌 quality service in Ipswich store. Highly recommendable!
10 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Ipswich 27
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
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