We were served by Dani & a colleague (unfortunately didn’t get a name) at the Ipswich branch & were positively welcomed on entrance. We have made many visits to the shop & are greeted with excell... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Tower Ramparts Shopping Centre, IP1 3BB IPSWICH, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I visited the Ipswich branch and I can say the service was phenomenal, I went in there looking for something to change up from my usual, the staff were very friendly and helpful showing me all diffe... Ver mais
A empresa respondeu
I came in to treat myself to some of my favourite scent, the nice lady ( I think she was the manager) told me about their buy one, get second half price. I thought I'd treat my dear lady to a nice new... Ver mais
A empresa respondeu
Brought scent for daughter loved it. On time no trouble with sending it . Well pleased
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 1, Tower Ramparts Shopping Centre, IP1 3BB, IPSWICH, Reino Unido
4,7
Excelente
38 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Assistant was very helpful when I…
Assistant was very helpful when I wanted to order an aftershave.
26 de outubro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Ipswich 27
Hi,
We're happy you enjoyed the boxset and its packaging. Thank you for your positive feedback; we appreciate it.
The Perfume Shop
perfume shop great smells
Love the perfume shop great offers & you know it’s genuine
9 de outubro de 2025
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Customer representative
Customer representative, absolutely amazing service 👌 quality service in Ipswich store. Highly recommendable!
10 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Ipswich 27
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Amazing customer services
I always buy fragrances online, I collected Invictus victory elixir from the shop the other day, I met Tasmin and Danni , they’re are extremely lovely, polite and helpful,
Every time I ring there asking about a fragrance, they are always so friendly and happy to help.
Today I went there to get a fragrance for my partner’s birthday , and they help me to decide which ones to get, I really appreciate that, ended buying more than expected, left the shop satisfied with the customer services and the purchases!
From now on I’ll make sure I’ll go there in person to buy any fragrance
5 de junho de 2025
Opinião espontânea
Great store - thanks Danny for assistance.
I visited the Ipswich store today and was assisted by Danny. She was very kind, patient with me as I had to buy gifts for my loved ones. Her guidance and knowledge help me grab 6 perfumes in no time. Thanks for the best service!
27 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Honestly the gals in there pattern me…
Honestly the gals in there pattern me everytime. You see, when you’re as clapped as I am you need every edge you can get. Whenever I step out the perfume shop I step with a spring in my step.
2 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
We're so happy to hear you're feeling confident and empowered after visiting our store! It's wonderful to know that our team is able to create such a positive experience for you. We strive to make every customer feel special and valued, and it sounds like we've achieved that with you. Thank you for sharing your kind words and for choosing our store.
Kind regards,
Jasmyn
Superb service
Amazing service as always at the Ipswich store! staff are wonderful and really know their stuff!! Great work guys!
3 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience at our Ipswich store. We're proud of our team and their commitment to providing excellent customer service. We'll share your feedback with them.
Kind regards,
Jasmyn
Tasmanian devil was very good at…
Tasmanian devil was very good at finding a perfect fragrance for me. There was something about the way her nostrils opened (really wide) which really conveyed her dedication to her craft for me.
3 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Ipswich 27
Hello,
Thank you for your lovely 5* review, we greatly appreciate your feedback and are happy to know you had a great experience shopping with us!
Kind regards,
Jasmyn
Brilliant customer service Ipswich perfume
Great deals after Christmas and amazing customer service very friendly special thanks to Lucy
4 de janeiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Ipswich 27
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Everything is great about the Perfume Shop.you guys are great.
The staff are very nice.
7 de fevereiro de 2025
Resposta da The Perfume Shop - Ipswich 27
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Resposta da The Perfume Shop - Ipswich 27
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Boss scent for ladies
Brought scent for daughter loved it.
On time no trouble with sending it .
Well pleased
19 de dezembro de 2024
Great service!
Ease of ordering, efficient service. Delivered on time. Happy customer 😊
13 de dezembro de 2024
Lovely perfume arrived very quickly…
Lovely perfume arrived very quickly well packed
17 de novembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.