Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out! I was served by... Ver mais
A empresa respondeu
Localização
Alterar localização38 Dawson Way, St. John�s Centre, L1 1LJ LIVERPOOL, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing service as always never go anywhere else. They really are experts and not just trying to sell you the most expensive thing for commission like other retailers. Always have a smile on their fac... Ver mais
A empresa respondeu
Wow the ladies in the perfume shop in St John’s shopping centre were absolutely amazing, they couldn’t do enough for me especially Vicky! They helped me with lots of perfumes deciding which one was b... Ver mais
A empresa respondeu
My daughters wanted to buy me perfume for a birthday present (my birthday was the day before yesterday). The service we received from Leah at Liverpool St John's branch was outstanding. She was frien... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
38 Dawson Way, St. John�s Centre, L1 1LJ, LIVERPOOL, Reino Unido
4,9
Excelente
143 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful
Aimee was very attentive and friendly. I would definitely recommend this store based on my experience today. Thanks Aimee
11 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Purchased a father's day gift .Kelly…
Purchased a father's day gift .Kelly was very friendly and helpful .
12 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
I have never had any issues with the…
I have never had any issues with the perfume shop, wether its been in store or on line. Always helpful.
17 de março de 2025
Resposta da The Perfume Shop - Liverpool 49
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I have visited the perfume shop in St…
I have visited the perfume shop in St John's centre on many occasions. The staff are very friendly and knowledgeable on all fragrances.
Today I visited the shop and was served by a lovely friendly woman who's advice on perfumes for my partner was excellent.
Highly recommend if thinking of purchasing for your loved one for any special occasions.
11 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Very helpful
Shopped at St. John’s branch to get birthday presents , staff were lovely and very helpful
Will definitely return for future purchases
Thank you 😊
8 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
went in st johns the staff are so…
went in st johns the staff are so brilliant and helpful best shop here
6 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I have been in this past week and been…
I have been in this past week and been served by Amie and she is a credit to your store! So helpful and friendly to get me the right product I needed
26 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Friendly staff
Have a great experience at the perfume shop staff were friendly and helpful. Would highly recommend.
21 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great advice by Vicki at St John’s…
Great advice by Vicki at St John’s precinct store in Liverpool to help purchase a perfume for my wife! Huge thanks! A great help! 🙏
24 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I visited the store to look for a new aftershave
I visited the store to look for some new aftershave and was welcomed by a lovely team member- Vickie. She was so helpful and I left with a new aftershave (which I love) and a smile on my face. Will definitely recommend and look forward to visiting again soon!
23 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hello,
We're so happy to hear you had a positive experience in our store. It's wonderful to know that Vickie was able to help you find the perfect aftershave and that you left with a smile on your face. We strive to provide excellent customer service and appreciate you taking the time to share your feedback. We look forward to welcoming you back soon.
Kind regards,
Jasmyn
Excellent customer service
Excellent customer service, from Amie at St John’s store. Knows all the perfumes and offers good advice.
27 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Came in to smell specific new …
Came in to smell specific new fragrances, customers service was great as Kelley was a lovely lady who had a wide understanding about perfumes enjoyed my visit and would definitely recommend the new the Dior homme for men.
26 de fevereiro de 2025
Opinião espontânea
Customer Service at its best!
Amazing customer service from Vickie at St John’s store. I was buying perfume for my mum and couldn’t remember the name of her favourite but Vickie was brilliant and helped me work it out from my vague description of the bottle and the smell!! Happy customer and happy mum!
12 de fevereiro de 2025
Opinião espontânea
Love it
Excellent, great customer service at Liverpool St. John. Thank you for always .
13 de fevereiro de 2025
Resposta da The Perfume Shop - Liverpool 49
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great perfume made my partners day and…
Great perfume made my partners day and great quality and price included with extra testers and samples
29 de janeiro de 2025
Resposta da The Perfume Shop - Liverpool 49
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Michelle is always very helpful!
7 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Liverpool 49
We're so glad to hear that you had a positive experience with Michelle. We appreciate your kind words and will share your feedback with her.
Kind regards,
Sharain
Love this shop great deals
Love the perfume shop always good deals ans quick delivery
26 de janeiro de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.