(my Mother who previously purchased some samples earlier & kindly included these in my Birthday gifts) I adored a few of the samples so I purchased one on the perfume app. It was great! So quick & e... Ver mais
A empresa respondeu
Unit 11D, Newport Retail park, NP19 4QQ NEWPORT, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
(my Mother who previously purchased some samples earlier & kindly included these in my Birthday gifts) I adored a few of the samples so I purchased one on the perfume app. It was great! So quick & e... Ver mais
A empresa respondeu
My wife and I visited the Newport store on the 26th August to buy a new aftershave for myself. We were greeted by a very warm and friendly assistant named Lisa. It was a joyous transaction, Lisa was... Ver mais
A empresa respondeu
Michelle was so helpful explaining what the shop has to offer will definitely be going back soon
The member of staff who served myself in store,was helpful and polite..offering me the beat deal on the perfume I purchased.
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 11D, Newport Retail park, NP19 4QQ, NEWPORT, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This evening Friday 16th January 2026 I visited The Perfume Shop in Newport Spytty Retail Park. I was served by a lady called Lisa who in my opinion is a great asset to company.
She was extremely helpful. She actually cared for what I was looking for and in my opinion was honest in all of her opinions. She dealt with me in a professional manner despite the shop being busy.
I ended up leaving with a new bottle of aftershave for myself and I felt comfortable dealing with her.
Top marks ‘Perfume Shop’. Give Lisa a pat on the back from me.
I will be sure to return.
Dave. 28

Resposta da The Perfume Shop - Newport 290
Store manager,newport spytty, what can I say .. thankyou so much for all you help with choosing all my family's purfume and aftershaves.. Michelle you were amazing.. I will definitely be back.

Resposta da The Perfume Shop - Newport 290
My time in the perfume was more than pleasant. The lady I delt with was a fantastic help and I could not have survived the experience with out her. Since this experience with Michelle and the help she supplies I have been back twice more and have spent over £600 , thank you again Michelle spending time to listen and help at your busy time. Mike.

Resposta da The Perfume Shop - Newport 290
The aftershave I wanted was not stocked in store, but it was ordered and ready for collection (although I could have had it delivered to my house) within 3 days. Lovely customer service too.

Resposta da The Perfume Shop - Newport 290
Zara was very helpful and patient thank you

Resposta da The Perfume Shop - Newport 290
Sara was extremely helpful, and showed us all the offers available and went out of her way to give exceptional Service. Ended up buying a gift set, Will definitely be coming back. Thank you :)

Resposta da The Perfume Shop - Newport 290
Lovely service from Michelle and Renarta, wrapped my perfumes and best service

Resposta da The Perfume Shop - Newport 290

Resposta da The Perfume Shop - Newport 290
Called the store before hand and Michelle the manager was lovely. All the staff are brilliant, took their time giving me testers and making sure I left with exactly what I wanted. 100% will be returning

Resposta da The Perfume Shop - Newport 290
The delivery was arranged and went perfectly well 👌

Resposta da The Perfume Shop - Newport 290

Resposta da The Perfume Shop - Newport 290
Staff were very helpful, the item I wanted was not in stock but the assistant placed the order and it was delivered to my home the next day.

Resposta da The Perfume Shop - Newport 290
I had a wonderful shopping experience at the Newport store. Renata was very welcoming and friendly! I couldn’t be happier with my purchase and will certainly come back soon.

Resposta da The Perfume Shop - Newport 290
I visited the Newport Spytty Retail Park shop today and was served by Michelle who I believe was the General Manager. She dedicated so much time and effort to my 9 year old son who has ADHD as he was looking to purchase his first ‘proper’ aftershave and was very particular about what he was looking for. He asked Michelle so many difficult questions which she did fantastically at answering and he was so satisfied leaving the shop with his chosen aftershave as well as some samples which he has decided he would like for Christmas. I cannot tell you how grateful I am that she had so much patience towards him and was so kind in nature. Not only did she make sure my son was satisfied, she also included my daughter and allowed her to feel involved in the process too. Her colleague working with her too was also fantastic. I am so grateful for people like this in the world and I believe she is an absolute credit to your organisation. Thank you so much Michelle, from myself, Harri and Ayla!

Resposta da The Perfume Shop - Newport 290

Resposta da The Perfume Shop - Newport 290
the staff at your Leeway Retail Park store, are amazing. they always help with my enquiries and are always happy to help.

Resposta da The Perfume Shop - Newport 290
The friendliness and knowledge of the staff.
I went in for one perfume and came out with two, there were so many to choose from. The staff gave me lots of options and were very kind. Service with a smile. 😀

Resposta da The Perfume Shop - Newport 290
We visited the Perfume Shop in Spytty Retail Park in Newport South Wales. Lisa was extremely helpful and friendly and explained clearly about the offers that were available on the products we liked saving us over £100.00. Thank You.

Resposta da The Perfume Shop - Newport 290
We were assisted by Michelle today who was extremely helpful. We even received a free candle to match the perfume.

Resposta da The Perfume Shop - Newport 290
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.