The Perfume Shop - Northampton 227 Opiniões 

64
TrustScore: 5 em 5

4,8

27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for some gifts the other day and I had no I what I wanted, buying perfume for people is usually very difficult. This was until I wondered into the Northampton store and I met two o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nadiir and Steph were super amazing. Their customer service was top notch. Their approach was professional. The duo would make me come back to the Northampton store again and again. Jonathan... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to thank Nadiir and Ashraful as they have helped me find the right perfume for me and they have been so crucial to help me find a perfume suited to me.

A empresa respondeu

Classificada 4 em 5 estrelas

I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • 27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(64)

34 096 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Nadiir and Steph were super amazing

Nadiir and Steph were super amazing.
Their customer service was top notch.
Their approach was professional.
The duo would make me come back to the Northampton store again and again.

Jonathan.

31 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I would like to thank Nadiir and…

I would like to thank Nadiir and Ashraful as they have helped me find the right perfume for me and they have been so crucial to help me find a perfume suited to me.

30 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Nadiir and Ash helped me pick out two…

Nadiir and Ash helped me pick out two perfumes I really liked the smell of, and their hospitality and kindness was amazing. Pat on the back lads

30 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I was looking for some gifts the other…

I was looking for some gifts the other day and I had no I what I wanted, buying perfume for people is usually very difficult. This was until I wondered into the Northampton store and I met two of the most lovely people, I believe their names were Ash and Adeena.

Not only did they help me to find long lasting designer perfume at a reasonable price, they also took the time to give me advice and teach me new things that changed how i think about gift giving.

On top of this, they wrapped these perfumes for free and gave me free mini samples to go with this. I’ve never had an experience like this in retail so I will definitely be coming back.

I can’t thank them enough!

29 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Awesome experience in Northampton Branch

I had an absolutely fantastic experience at The Perfume Shop in Northampton Town Centre, and I wanted to give a special thank you to Ash and Adina for their exceptional customer service.

When I walked into the store, Ash immediately asked how he could help. I explained that I was looking for two different men’s fragrances, but wanted them to have completely different notes and personalities. Ash was incredibly knowledgeable about perfumes and suggested a fantastic variety for me to try. I was genuinely impressed by how much he knew about the different fragrances, notes and what would suit what I was looking for.

One small detail that really stood out to me was that, every time Ash gave me a sample to test, he wrote the name of the perfume on the back of the paper. I have never had someone do this before, and it was incredibly helpful! I usually end up forgetting which sample is which, so this made the whole experience much easier and showed such great attention to detail.

After Ash helped me choose the two perfumes, his manager, Adina, finished the experience by beautifully wrapping them for me. She was also lovely and professional, and together they made what could have been a simple shopping trip into a genuinely enjoyable experience.

Ash is a true credit to The Perfume Shop. His knowledge, patience, attention to detail and genuine willingness to help really stood out. It is clear that he takes pride in what he does and cares about giving customers a great experience.

Thank you so much, Ash and Adina! I will definitely be returning to this branch and would highly recommend them to anyone looking for help choosing a fragrance.

29 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

The customer service was class

The staff were really friendly however Ruby really stood out as she was very knowledgeable and very patient with me in order to find exactly what I wanted. I will definitely be back.

16 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service from Adina

I was served by Adina in Northampton. She was really friendly and knowledgeable. I will definitely be recommending this store to people I know.

18 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Adina made the shopping very comfy and…

Adina made the shopping very comfy and satisfying

15 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Adina Made our Shopping Experience Amazing

We visited today intending to buy just one perfume, but Adina made the experience exceptional. She was calm, friendly, and incredibly patient, taking the time to help me choose without rushing me at all. Her polite and relaxed approach made the shopping experience so enjoyable that we ended up buying two perfumes instead of one. We will definitely be visiting again—and probably check if Adina is there before we go!

15 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I ve been there today and I ve meet a…

I ve been there today and I ve meet a romanian lady , and she was really nice and treat me well. Not rude as others or in any rush.
I recommend her🙏

2 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Splendid service from Steph.Very…

Splendid service from Steph at The Perfume Shop in Northampton.Very wecoming and proffessional. Thank you so much, you were lovely and kind.

27 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service from Steph

Really helpful and friendly advice from Steph and we will definitely shop there again

26 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Fabulous staff!

Fabulous staff!! Rubi did a great job helping me select the perfect dior perfumes, the other lady also helped with sorting out my membership card, one very happy customer that will definitely be coming back😀

6 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I would like to thank Ashraful and…

I would like to thank Ashraful and Sabeel for assisting me in the perfume shop Northampton as they did a very good job helping me to pick out the right perfumes that suit me.

3 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Everything

Everything, they ordered my perfume, the assistant was great, the service....

13 de abril de 2026
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Steph in Northampton perfume shop was…

Steph in Northampton perfume shop was absolutely brilliant. She made my life so easy as I had limited time and was unsure of the name. She googled the name for me and told me where to get the names perfume. However it was the wrong name an I went back to Steph in the perfume shop and she eventually found what I was looking for. Made my life so easy due to my limited time. She was very jolly, helpful and understanding. I would highly recommend the perfume shop and if you can get Steph to assist you I guarantee a very easy going experience with great knowledge of the products sold there. Thank you Steph. X

25 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I was very pleased with adina from…

I was very pleased with adina from northampton ,an exceptional woman ,she was very patient,spoke very nicely, told us all offers and recommended very fresh fragrant perfumes.Thank you adina

25 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Steph is absolutely brilliant

Steph is absolutely brilliant, always welcome and has great knowledge of all scents so knows what you need before you do!! Won’t go anywhere else, I travel from Leicester just to spend here as you don’t get this service any where else! Thank you Steph and team xx

25 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I had an excellent experience with Adina!

I had an excellent experience at the perfume shop, where I was assisted by Ms. Adina. Her professionalism and kindness truly made a difference. She offered me well-suited recommendations, taking into account my preferences, and patiently presented several options, explaining the details of each fragrance.

The atmosphere was very pleasant, and the interaction felt natural and friendly. It’s clear that she has great knowledge in her field and genuinely cares about customer satisfaction. I will definitely return and highly recommend this store!

22 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I was served by sabeel and Adina

I was served by sabeel and Adina. Amazing service from both of them. Genuinely the nicest workers. They made me feel welcomed and they sell amazing fragrances.

17 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Northampton 227

Resposta da The Perfume Shop - Northampton 227

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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