Fab experience today at the Rushden Lakes store! The two ladies there were so helpful and kind to me and so lovely with my two daughters. Will definitely return, 5 star experience and customer service... Ver mais
A empresa respondeu
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fab experience today at the Rushden Lakes store! The two ladies there were so helpful and kind to me and so lovely with my two daughters. Will definitely return, 5 star experience and customer service... Ver mais
A empresa respondeu
I had a fantastic experience with Emily at the perfume shop. I initially spoke to her about placing an online order, but the delivery time was around three days—and I’d previously had an issue where... Ver mais
A empresa respondeu
A massive thank you to Holly. As soon as my friend and I entered the store she immediately made us feel welcome. As I asked for her advice relating to my chosen scent, she didn’t hesitate in supportin... Ver mais
A empresa respondeu
First of all want to say a big thanks to Courtney, Amber and Angel. They were all so helpful and friendly. They showed me options of my preferred sent that they thought I would like and they took the... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fab experience today at the Rushden Lakes store! The two ladies there were so helpful and kind to me and so lovely with my two daughters. Will definitely return, 5 star experience and customer service!

Resposta da The Perfume Shop - Rushden Lakes 376
Angel and Courtney were very lovely and helpful, directing us perfectly couldn’t recommend more !!!

Resposta da The Perfume Shop - Rushden Lakes 376
Angel and Courtney were lovely. Very good service

Resposta da The Perfume Shop - Rushden Lakes 376
Wonderful customer service given by Holly, lots of advice for gifts for my daughter and excellent wrapping skills to boot! Very pleased.

Resposta da The Perfume Shop - Rushden Lakes 376
I had a fantastic experience with Emily at the perfume shop. I initially spoke to her about placing an online order, but the delivery time was around three days—and I’d previously had an issue where the perfumes I ordered online didn’t smell quite like the originals.
Emily really went above and beyond. She took her time to carefully select four fragrances for me, ensuring they matched exactly what I was looking for, and even price-matched them to the online prices. When I came in to the shop just a few hours later, everything was already prepared and waiting for me.
She was incredibly kind, attentive, and genuinely helpful throughout the whole process. It made such a difference having that personal touch and reassurance. Outstanding customer service. I wouldn’t hesitate to recommend her to anyone!

Resposta da The Perfume Shop - Rushden Lakes 376
A massive thank you to Holly. As soon as my friend and I entered the store she immediately made us feel welcome. As I asked for her advice relating to my chosen scent, she didn’t hesitate in supporting me. She was nothing other than attentive, professional, knowledgeable and friendly. My shopping experience was excellent, stress free with no pressure to purchase. I am super happy as I now have my new favourite fragrance all thanks to Holly. I will definitely by shopping here again 💗

Resposta da The Perfume Shop - Rushden Lakes 376
My experience at the Rushden lakes store was phenomenal from start to finish. All the staff were very attentive and assisted me in finding the best gift. They have stock of a lot of items that other stores at Rushden lakes don’t have and some of the best deals. Definitely going to be my go to shop for my perfumes!!

Resposta da The Perfume Shop - Rushden Lakes 376
My favourite perfume shop ever! Friendly Knowledgeable staff and some great offers

Resposta da The Perfume Shop - Rushden Lakes 376
I recently bought an aftershave from The Perfume Shop and had a fantastic experience. Amber, one of the staff members, was incredibly helpful from the moment I walked in. She was friendly, knowledgeable, and took the time to help me find the perfect scent without making me feel rushed.
The aftershave itself smells amazing – fresh, long-lasting, and perfect for everyday wear. You can really tell the quality.
What really made the visit stand out was Amber’s excellent customer service. She made the whole experience enjoyable and went above and beyond to help. I’ll definitely be coming back to The Perfume Shop in the future and would highly recommend it to anyone looking for a new fragrance.

Resposta da The Perfume Shop - Rushden Lakes 376
First of all want to say a big thanks to Courtney, Amber and Angel. They were all so helpful and friendly. They showed me options of my preferred sent that they thought I would like and they took the time to help me choose. Second the options they have available are amazing, they also do their own brand of perfume that are inspired by the more expensive brands they do but they're way more affordable. Definitely advise becoming a member as you do get great deals as well. Definitely my No1 shop for perfume.

Resposta da The Perfume Shop - Rushden Lakes 376
Excellent service from Jalil at Rushden Laked. Very helpful. Because I spent over £60, I was able to enter their Valentines competition, I won a beauty bag from Yves St Laurant, amazing 👏 , made my day ❤️

Resposta da The Perfume Shop - Rushden Lakes 376
Was served by Emily today, very pleasant and very helpful. Very good at upselling to customers. Will definitely be back.

Resposta da The Perfume Shop - Rushden Lakes 376
Holly was extremely knowledgeable in helping my wife choose a fragrance as a gift. She offered suggestions based on what my wife asked for and we got something my wife is more than happy with.

Resposta da The Perfume Shop - Rushden Lakes 376
Service was great , staff were the nicest at this time of year in any shop at the lakes this evening. Emily’s wrapping was great ❤️

Resposta da The Perfume Shop - Rushden Lakes 376
As we first entered the store we were kindly approached by Ember! They were helpful and so informative of the products and helped us find the perfect scent for my grandads Xmas present! Thank you so much Ember for your amazing service!

Resposta da The Perfume Shop - Rushden Lakes 376
Holly from rushden lakes was absolutely wonderful today, told me about all the special offers and even gave me a freebie. She was so helpful and kind and I left with some really good deals for Christmas.

Resposta da The Perfume Shop - Rushden Lakes 376
The sales assistant was very helpful and friendly

Resposta da The Perfume Shop - Rushden Lakes 376
Went to visit The Perfume Shop at Rushden Lakes to get a brand in for Christmas this year. While I couldn't remember what brand I was asked to get, the girl who served me really helped me out in taking a chance on what to get. Very serious about her job for the time she worked, dedicating time and resourcefulness to help me find the Perfume that sits the best with me. Kudos to you Ember!
Eitherway it was a great environment there and with the help of their customer service, I walked out with something I am sure is within my best interest.

Resposta da The Perfume Shop - Rushden Lakes 376
I ordered Prada Paradigme online; it's Quick and easy, and delivery is fast. Very satisfied.

Resposta da The Perfume Shop - Rushden Lakes 376
Every time I go in, cheap prices, lovely staff, always get freebies. Whats not to love 🤗

Resposta da The Perfume Shop - Rushden Lakes 376
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.