i bought a billie perfume a while back from a different store but recently it has stopped spraying completely!! this was very frustrating as there was so much left! so i went to the perfume shop to as... Ver mais
Localização
Alterar localizaçãoThe Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Angel has been phenomenal - so approachable, knowledgable and helpful. Angel knew I was in store for research and she helped me find scents based on things I like and helped me find potential afters... Ver mais
A empresa respondeu
Emily was so lovely and she made me feel so comfortable! She helped me choose the perfect gift and made me laugh the whole time. Would definitely recommend if you’re gift or personal buying!!
A empresa respondeu
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, Reino Unido
4,7
Excelente
56 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a lovely experience at the…
I had a lovely experience at the perfume shop in rushden lakes today. Holly served me today and she was so lovely and polite! She was so kind and really helped me as i need to exchange one of my items but she was so helpful!
17 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Holly approached us when we arrived in…
Holly approached us when we arrived in a very friendly manner and asked if we needed any help. She listened to what we were looking for and gave us lots of suggestions to be able to pick out the perfect gift.
12 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Emily And Angel, Rushden Lakes Store
Emily is very good at her job, helping me to chose which cologne to buy, showing me the best deals which im thankful for. Angel was an amazing server thank you, both very polite and lovely thankyou guys xx
11 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Excellent customer service with a smile....
On a miserable rainy day I popped into The Perfume Shop at Rushden Lakes and was delighted with how friendly, knowledgeable, helpful and the overall fab customer service I received from Eden and Amber. I commented to them how lovely they were and it makes a change compared to some shops I go into as I hate bad customer service so I always ensure I tell anyone that give me service with a smile, as it makes all the difference. Thanks girls I will be back and will recommend to all my family and friends!
3 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
honestly the best job i’ve ever worked…
honestly the best job i’ve ever worked at, always have great offers on ! and the management is so lovely! also the team here were so welcoming and supportive
7 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
I was served by Emily today
I was served by Emily today, she was very honest with me and help me make the right purchase hope to be served by her again!
27 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hello,
Thank you so much for your kind review, we hope to serve you again soon!
Jasmyn
The Perfume Shop
Helpful
Hi, the assistant in store was helpful and friendly.
He helped order in the aftershave I wanted as a gift.
5 de agosto de 2025
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
I feel so welcomed when I walk in the…
I feel so welcomed when I walk in the store, the staff are really friendly and helpful, they also have great discounts and the staff are always making sure we get a good deal.
8 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.
The Perfume Shop
Great Expeirence
Really approachable, helpful staff really attentive to customers. Stunning store, got what I was looking for & explored new fragrances too! Will return next time ☺️
8 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.
The Perfume Shop
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Had a good collection
Had a good collection. Customer care is good. Prices are good. Discounts available
17 de junho de 2025
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
The store staff excellent.
The store staff were excellent and the delivery was first class all round great company.
9 de junho de 2025
Resposta da The Perfume Shop - Rushden Lakes 376
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Stunning and beautiful store
Stunning and beautiful store, all staff are friendly, welcoming and always smiling. They always go above and beyond to help.
11 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
friendly and knowledgeable
Super friendly and helpful staff, they were very knowledgeable about the range of fragrances and the offers available and what to recommend
13 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Amazing new store
Beautiful well presented store, helpful attentive staff and great brand selection!
19 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Hello I just wanted to say what a great…
Hello I just wanted to say what a great member of staff you have at your rushden lakes store, her name was lisa and she was soo friendly and knowledgeable. She really helped me with choosing a perfume that I absolutely adore as I wanted to try something new and treat myself. Thank you lisa you was absolutely right I get so many compliments on my new beautiful scent x
2 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your kind words about our Rushden Lakes store. We are thrilled to hear that you had such a positive experience and that you were so impressed with Lisa's helpfulness and expertise. It's wonderful to know that she helped you find a new perfume that you love and that you're receiving compliments on it. We strive to provide excellent customer service and it's fantastic to hear that we achieved that for you. We hope to see you again soon.
Kind regards,
Jasmyn
Great experience
Great to have this shop in Rushden lakes. Went in to get my wife a birthday gift.
Staff very very helpful, knowledgeable, professional and polite. Brilliant overall experience, and a happy wife.
11 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your kind review! We are thrilled to hear that you had such a positive experience at our shop. We are committed to providing excellent customer service and are delighted that our staff was able to help you find the perfect birthday gift for your wife. We appreciate your feedback and hope to see you again soon.
Kind regards,
Jasmyn
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.