The Perfume Shop - Sunderland 147 Opiniões 210

TrustScore: 5 em 5

4,9

Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Angel was amazing, she helped me find exactly what I wanted for myself and also a gift for my husband from our son on Father’s Day!

Classificada 5 em 5 estrelas

Love the staff in the shop so helpful and lovely manners, Justine was amazing and help with all my perfum/aftershave needs and gift wrapped my goodies

A empresa respondeu

Classificada 4 em 5 estrelas

Thank you to Liz she's been sooo helpful and she's given us a great deal

A empresa respondeu

Classificada 5 em 5 estrelas

Was served by a lovely lady called angel in sunderland perfume shop at the bridges. 10/10 service cannot recommend enough. I was explaining to her how i recently got married and felt homesick since i... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

210 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Nice Customer service

Was a great experience in the way I was attended to ☺️

28 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Love the staff in the shop so helpful…

Love the staff in the shop so helpful and lovely manners, Justine was amazing and help with all my perfum/aftershave needs and gift wrapped my goodies

28 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Staff were lovely went out there way to…

Staff were lovely went out there way to help . Sharon is beautiful person . Definitely be back again X

28 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Justine was very helpful

Justine was very helpful! Amazing service thank you!

28 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service, amazing deals and really helpful giving advice, I was served by angel and she was lovely.

27 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent customer service lovely happy…

Excellent customer service lovely happy salesman Sean x

27 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Fantastic service by Angel

Fantastic service by Angel. Not pushy at all. Helped with all my queries and purchases. Friendly and extremely helpful. Will defo be back

26 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I love this shop they have all the…

I love this shop they have all the perfumes, i always buy my perfumes there, i highly recommend, their costumer service is amazing, today i was served by angela, she was really nice and gave me some free samples ❤️

25 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

amazing experience with a women called…

amazing experience with a women called angel and a man called sean lovely staff and friendly staff xxx
good laugh and conversation

24 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Coming into the store today and we were…

Coming into the store today and we were greeted by the wonderful Angel. She was wonderful and was so helpful when we wanted to make a purchase or test. Thank you

23 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Angel from the sunderland store was…

Angel from the sunderland store was lovely, good prices and great service

23 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I had a great shopping experience in…

I had a great shopping experience in this store. Justine served me and was very helpful with great suggestions!

23 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Shaun from Sunderland the bridges was…

Shaun from Sunderland the bridges was amazing great service

23 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I love this perfume

I love this perfume. Wore it since I was a kid. Sneaky a spray from my friends mother’s bottle. Still love wearing it. But I find the iconic bottle has gone and now just in a square bottle. Plus I’m sure they have diluted the fragrance as a spray or 2 was powerful. Now it seems you need a good spray. Regardless I still love it. I ordered it online from the perfume shop and delivery was so quick. Well pleased.

18 de maio de 2026
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Absolute pleasure to deal with Justine…

Absolute pleasure to deal with Justine very knowledgeable and brilliant customer service

22 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing experience in the perfume shop…

Amazing experience in the perfume shop today. I’m an awkward customer and very indecisive. Sharon was so helpful and patient especially since I had three very energetic children with me. Will be returning to the Sunderland bridges store

22 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great service.

Popped into the shop this morning just for a browse and Angel was very helpful in recommending a new fragrance. She told me there was 20% off if I became a member so I did that. Great service, thanks!

21 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

amazing experience

amazing experience. such a. big help . lovely justine helped me . such a lovely woman . would recommend

20 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Angel was great 😍😍

20 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Sunderland 147

Resposta da The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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