Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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Leia as opiniões dos outros
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Ver mais
A empresa respondeu
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
A empresa respondeu
Thank you to Liz she's been sooo helpful and she's given us a great deal
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Reino Unido
4,9
Excelente
271 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Justine was very helpful in helping me…
Justine was very helpful in helping me chose a purfume for my wifes birthday gift
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service was great justine was very…
Service was great justine was very helpfull in helping me find the aftershave i wanted
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Justine nice…
Amazing service from Justine nice little touch thank you.
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sale women was very friendly and…
The sale women was very friendly and nice ( Justin ) she let us to buy two incredible perfumes and we loved it, thanks for the service!!
9 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by gustine service absolutely…
Served by gustine service absolutely great five star.
9 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff and good reception I met…
Lovely staff and good reception I met Justine who attended to me gave me idea which was excellent. I will definitely love to come back.
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Been in store today looking for gifts…
Been in store today looking for gifts for my daughter for her birthday , I was served by Justine ❤️.Justine was very helpful and excellent customer service.
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience
I had a lovely experience, Justine helped me find exactly what I wanted all thanks to her my panick is over. Would definitely come back.
6 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was very helpful very nice lady
6 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a lovely experience
Had a lovely experience. I was served by Justine who was nothing but helpful and patient start to finish and went above and beyond to help me
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Justine
Served by Justine, she was fantastic! So helpful and advised on all and best options! Thank you
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine the superstar.
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why.
She was quick to recognise me, took time to show some new fragrances. She even remembered others I have smelled previously and enjoyed.
That is 5* customer service!
Another great fragrance for my collection, thanks again 🙂
29 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Services were very nice
27 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel was lovely attentive and…
Angel was lovely attentive and knowledgeable, if only all retail was so pleasant
26 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine has been amazing at the desk
Justine has been amazing at the desk. Everything was sorted out for my taste and desire. Lovely service in my favourite perfume shop. Can’t wait to come back for more goodies. Thank you so much ❤️
26 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Justine
Thank you Justine, you done really well finding a new perfume that I like after always using the same, so kind and helpful :)
25 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am elated on how Angel from the…
I am elated on how Angel from the Sunderland store bridges attended to me.. She's a rose in the winter.
25 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jasmine was such a lovely staff
Jasmine was such a lovely staff. She was very helpful and kind to my daughter. I’m definitely coming back.
20 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovey angel served us today and made…
Lovey angel served us today and made our experience lovely and easy thank you angel
18 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Satisfied customer
Thank you so much to Sharon, for a great service from The Perfume Shop in Sunderland. She was very helpful and accommodating. She help me decide on the perfect gift for Father’s Day. She even gave me free samples of small perfumes and the free bag from offer perfume. Once again thank you!
17 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
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