The Perfume Shop - Surrey Quays 320 Opiniões 

128
•
TrustScore: 5 em 5

4,9

UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL LONDON, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mai has being a great representative I have ever known…… she is always good with big smiles on her face while serving you. She is a great asset to perfume shop in Surrey Quays branch. Thanks always

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you Rume for always giving the best advice when it comes to perfumes, especially when I'm buying for my wife,today I came in to buy a first wedding anniversary gift for my wife and she spent the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Corina and Pauline were incredibly kind, helpful and patient whilst I was deciding on which scent to purchase. They took the time to listen, asking who I was purchasing for and see if they could find... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de cosméticos e perfumes
  4. Fornecedor de fragrâncias e aromas
  5. Fornecedor de produtos de beleza
  6. Loja de cosméticos
  7. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL, LONDON, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(128)

35 459 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The Perfume Shop, Surrey Quays

I've been buying stuff from this shop for quite some time and these beautiful ladies, Tanzena and Pauline from surrey store, who have been very helpful, confident and patient with their Job and they help me give good recommendations for gifts for my special family and friends. I recommend a pay rise and treats for them.

11 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Pauline was amazing so helpful pointed…

Pauline was amazing so helpful pointed out best buys and signature notes of perfumes so we could make an informed and money wise purchase top staff member number one lady .❤️

3 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Rumy

Rumy was incredibly helpful, kind, and sweet. She provided excellent service and made my experience so much better. Thank you, Rumy!

6 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Surrey quays se16

Surrey quays se16

The ladies in there are the best ever Pauline/ Carole /Rume

Really are the best customer service will always go surrey quays Girls in there are lovely and happy

21 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Mai has been incredible

Mai (Surrey Quays Shopping Center Branch) has been incredible, this is probably the 5th time she listens and find the right flagrance for me! Mai thinks on her feet, knows the ingredients, knows the products, explores wuth joy and is so happy to keep going till you find the dream flagrance. We went through 15 perfumes and left with two. Mai you are the dream! thank you so much once again, Saby ( Chloe and Dior 😀)

30 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Went in looking around ended up…

Went in looking around ended up purchasing two really nice perfumes huge thank you to pauline and ruby helped gift wrap and guided us super well will be back again thank you!

24 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great experience

Great experience. I had a love2shop e-gift card and was having a hard time using it. I came into the Surrey Quays centre and to the Perfume Shop and Mai helped me to order a physical gift card. I came back today to use it on my favourite YSL Opium. Her patience and excellent customer service is to be commended. Thank you Mai and Pauline for your patience and professionilism.

16 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great customer service from Mai!!!

7 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing service from Mai

Amazing service from Mai - great help with choosing the perfect gift for my mother and was very patient and helpful!

10 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Had a great customer service

Had a great customer service. Mai awesome

7 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

5/5 Service from Mai

5/5 Service from Mai, she was very helpful in helping me find a perfume for my mum's birthday.

7 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Mai has been more than amazing

Mai has been more than amazing, she has a way of getting my sis and I to buy more, I can never come into this store without buying. She is simply the best and her customer service is top-notch.

2 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

The customer service information about…

The customer service information about the products

2 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I always pick up my order from the…

I always pick up my order from the Surrey quays. Mai is always happy to serve me. Thanks!

1 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Lovely experience and exceptional…

Lovely experience and exceptional customer service from Carole & Mai!

31 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I had a very welcoming visit today

I had a very welcoming visit today, the employee mai helped me pick out 2 perfumes I needed to get as a gift. She was very patient and understanding of what I needed. If I ever need to get perfume I will be coming back here.

27 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Pauline is fantastic!!

Pauline is fantastic!!! She knows all the latest trends and is so welcoming everytime I go into the shop!

Thanks Pauline for the wonderful customer service every time!

27 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing Services

Amazing Services Mai

27 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I have never bought a fragrance

I have never bought a fragrance from the Perfume Shop but this week i popped in to compare price of a perfume for a friend. Carol was excellent, giving very good advice and very professional with a friendly approach. I will definitely return for to buy products again. Larry, SE16.

25 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Carol was so friendly helped me and my…

Carol was so friendly helped me and my mum chose a scent she liked. She then also showed us another offer we ended up going for it. Saved money and very friendly. Thanks again Carol! Asset to your company :)

25 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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