Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... Ver mais
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Localização
Alterar localizaçãoUnit 1, Central Square, HA9 7AJ WEMBLEY, GB
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Leia as opiniões dos outros
I had the absolute pleasure of being looked after by Martha. After wearing Chanel fragrances for many years, I decided I wanted to move away from what I knew and try something completely dif... Ver mais
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The Lady was very attentive and very helpful. She was fantastic in calling Customer service to make sure my delivery goes to the right address, meaning my address. Because the Computer system in the s... Ver mais
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The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 1, Central Square, HA9 7AJ, WEMBLEY, Reino Unido
4,8
Excelente
50 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Taybah has an excellent customer…
Taybah has an excellent customer services. At wembley
4 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Really impressive
Really impressive, I really liked the customer service.
Hannah is a great lady, she makes it all about you and what you need.
Five stars for service and delivery.
8 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Best price range and people should have the perfume vip card (membership)
It was best experience and and best gift for my birthday, my favourite brand
2 de outubro de 2025
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lavinia was so patient and kind
Lavinia was so patient and kind. An absolute 10/10 customer service. She’s so sweet and lovely. I tried around 10 perfumes and she was so patient and helped me out. Eventually she understood what I’m going after and catered to my needs, she even suggested travel sprays and showed me scents within my budget. Really appreciate her, she’s really kind and helpful. Grateful for her and her service.
24 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very Good service
11 de agosto de 2025
Resposta da The Perfume Shop - Wembley Central 306
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
"I am delighted with the service I…
"I am delighted with the service I received from Lavinia at the perfume shop. She was incredibly helpful and knowledgeable."
* "I would like to commend Lavinai for her outstanding service. It made my visit truly enjoyable."♥️♥️♥️
4 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Andreea Balan was very professional how…
Andreea Balan was very professional how she handle her smile her positive attitude
I’m glad that perfume shops hired people like her 🫶
30 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Very helpful very friendly and patient…
Very helpful very friendly and patient staff
8 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Very good quality for my money
Very good quality for my money. The delivery was very fast. Delete cellmi, the perfume in Wembley. She was so brilliant, a very young girl, but I did not remember her name.
25 de maio de 2025
Resposta da The Perfume Shop - Wembley Central 306
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Wembley Central 306
Thank you for your positive review!
The Perfume Shop.
It was a loving experience with The…
It was a loving experience with The perfume shop, got exactly what I wanted. Must try shop in the area if you’re looking for quality perfumes. Amazing attention to requirements by Forhad. Loved it.
17 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
We had an amazing experience at Wembley…
We had an amazing experience at Wembley Central The Perfume Shop! The service was top-notch, and I have to give a special shout out to Taibah for being incredibly helpful and friendly.
She went above and beyond to help me find the perfect fragrance, offering expert advice and a warm smile throughout. It made the shopping experience so enjoyable!
Highly recommend visiting if you're looking for great products and even better customer service.
Thank you, Taibah, for your excellent service!
5 stars!
⭐️⭐️⭐️⭐️⭐️
12 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Forhad was extremely helpful and polite…
Forhad was extremely helpful and polite and I manage to buy my friend a wonderful gift with his kind help.
8 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Friday the best person I’ve ever come…
Friday the best person I’ve ever come across .
She dealt with me with lot of patience and smile that make me spend more than I wanted to spend.
5 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
A big thank you to forhad for serving…
A big thank you to forhad for serving me on this day. I was looking to buy a specific perfume, he went over and beyond with his service. Very friendly and attentive. I'll definitely be returning to this branch for future purchases.
26 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
Walked in and i knew what i wanted.
Walked in and i knew what i wanted.
Just told the staff , they were lovely and got the perfume and walked out in just 5 mins.
Bought Stronger with you intensely
It was in the wembly branch
23 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hello,
We're so happy to hear you had such a positive experience! It's wonderful that our staff was able to help you find the perfect perfume so quickly. We strive to provide our customers with a smooth and enjoyable shopping experience, and we're thrilled that you found it at our Wembley branch.
Kind regards,
Jasmyn
Forhad all super given good service
Forhad all super given good service
14 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Im regular customer of.very kind staff…
Im regular customer of.very kind staff specially i b mention Forhad.polite n helped me alot.must recommend.
12 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
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