Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... Ver mais
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Localização
Alterar localizaçãoUnit 1, Central Square, HA9 7AJ WEMBLEY, GB
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Leia as opiniões dos outros
I had the absolute pleasure of being looked after by Martha. After wearing Chanel fragrances for many years, I decided I wanted to move away from what I knew and try something completely dif... Ver mais
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The Lady was very attentive and very helpful. She was fantastic in calling Customer service to make sure my delivery goes to the right address, meaning my address. Because the Computer system in the s... Ver mais
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The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 1, Central Square, HA9 7AJ, WEMBLEY, Reino Unido
4,8
Excelente
50 opiniões
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Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
I had great time with forhad
I had great time with forhad. He is really lovely person
11 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
It was wonderful to come and shop here…
It was wonderful to come and shop here in Wembley store and Daria was very polite , patience and she helped in suggestion
11 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Little bit satisfied but not full happy
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
20 de março de 2025
Resposta da The Perfume Shop - Wembley Central 306
We understand your concern about the fragrance's quality. We strive to ensure that all our products meet the highest standards. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.
Kind regards,
Sharain, The Perfume Shop Team.
I visited the Wembley branch and was…
I visited the Wembley branch and was served by Sameena & Alina who went above and beyond with their customer service . I am a disabled customer and they helped me and made me feel very comfortable shopping for my fragrances .Very happy with my purchases I will definitely be back.
12 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hello,
Thank you for your kind words! We are thrilled to hear about your positive experience at our Wembley branch. It's wonderful to know that Sameena and Alina provided you with such exceptional customer service and made you feel comfortable during your visit. We strive to create a welcoming and inclusive environment for all our customers, and we are delighted that Sameena and Alina were able to assist you. We are happy that you enjoyed your purchases and look forward to welcoming you back soon.
Kind regards,
Jasmyn
Amazing service
Ladan was working there for only a day and she gave me the best experience ever. Smile on her face and packaged my gifts professionally, she was so kind, I hope to meet her again. God bless her.
27 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Hello,
We are thrilled to hear about your positive experience with Ladan. It's wonderful to know that she made your visit so special. We strive to provide excellent customer service, and it's heart-warming to hear that Ladan's kindness and professionalism stood out to you. We appreciate your kind words and hope you'll visit us again soon.
Kind regards,
Jasmyn
Thanks to Darya for service
Thanks to Darya for service, she was very friendly and She helped me with the choice of perfume. Definitely five stars ⭐️⭐️⭐️⭐️⭐️
8 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wembley Central 306
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Excellent service
I ordered my item online and received it in time for Christmas. Wembley branch were helpful, always a pleasure to go back and shop in store and online
22 de dezembro de 2024
Amazing customer service
Amazing customer service, friendly staff who gave brilliant options :)
11 de dezembro de 2024
Opinião espontânea
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