I bought a Kennedy roll collar pencil dress in colour Bordeaux . Previously I have bought the same dress in another colour along with other styles, the material then was far far superior quality and m... Ver mais
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Leia as opiniões dos outros
My second dress and just as beautiful Kennedy dress in Rose Pink. ( previous dress Odelle in Emerald) Amazing cut, construction and colour. Just what I wanted and couldn’t find anything as stylish in... Ver mais
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Unfortunately dress size ordered not big enough. Our fault. Dress was spot on and wife very disappointed not to be able to wear. Return via P.O. was simple but expensive compared to other internet su... Ver mais
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I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
Informações de contacto
4,6
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A lessin in efficiency
My dress arrived within a couple of days, beautifully presented. Perfect.
22 de setembro de 2025
It took 3 weeks for them to ship the…
It took 3 weeks for them to ship the dress out. When it finally gets to the US from China they deliver it to a whole different City which is 45 minutes away. Because I added time after looking at the reviews I asked them to send me another one while they're trying to retrieve the one that was shipped incorrectly. They denied that request and told me I would have to wait till the dress returns to their warehouse before they can resend it. I can only reorder it and pay for it again or requested a refund.
16 de setembro de 2025
Opinião espontânea
Resposta da The Pretty Dress Company
Dear Lisa,
We are unable to verify your order from us, all our dresses are designed, made in the UK and shipped from the UK. We do not have a warehouse in China, nor do we produce our dresses in China.
We think you may have mistaken our company for another brand that produces in China, please email us at customerservice@theprettydresscompany.com for us to assist you with your query.
Kind regards,
The Pretty Dress Company
(Designed and made in the UK)
Resposta da The Pretty Dress Company
Dear Anna,
Thank you so much for your lovely 5* review! We're truly honoured to be your favourite brand — your support means the world to us. We can't wait to bring you more styles you'll love!
Kindest Regards
The Pretty Dress Company
Waiting six weeks and still has not…
Waiting six weeks and still has not arrived despite the 7-12 day shipping promise on the website.
14 de setembro de 2025
Opinião espontânea
Resposta da The Pretty Dress Company
Dear Lauri,
I have located an order, 128700 for the Riviera Swing Dress in Pale Pink. Is this the correct order as it shows on Royal Mail that this was delivered 26th August, six days after the order was placed.
If this is not the order you are referring to, please send an email to us at customerservice@theprettydresscompany.com so that it can be looked into further.
Kindest Regards
The Pretty Dress Company
A lovely quality dress
A lovely quality, well made dress, which was, sadly, too short for me, and the style didn't quite suit. Arrived well packaged. Communications good and delivery and returns procedures were efficient and easy. Will use this company again.
26 de agosto de 2025
Resposta da The Pretty Dress Company
Dear Terry,
Thank you for your thoughtful review. We're so pleased to hear you were happy with the quality of the dress, our packaging, and the overall service — even if the style and length weren’t quite right this time.
We truly appreciate your kind words and are glad to know you found the delivery and returns process smooth. We look forward to welcoming you back and hope your next purchase will be a perfect match!
Kindest Regards
The Pretty Dress Company
Resposta da The Pretty Dress Company
Dear Debbie,
Thank you for your feedback. We're sorry to hear that the sizing didn’t meet your expectations. We understand how important fit is, and while our sizing is based on a tailored silhouette, we always recommend referring to our detailed size guide or reaching out to our customer care team for personalised advice.
We appreciate you bringing this to our attention and hope we’ll have the opportunity to assist you with a better fit in the future.
Kindest Regards
The Pretty Dress Company
Good Value Beautiful Dresses
I ordered 2 different dresses in different sizes for a friends wedding in the hope one would fit. Both dresses were lovely and good quality. I kept one and returned the other.
You do have to pay the return postage yourself and the refund took about 10 days after the parcel was delivered.
In spite of this I will definitely order again in future and recommend the Pretty Dress Co.
22 de agosto de 2025
Resposta da The Pretty Dress Company
Dear Lorraine,
Thank you for taking the time to share your experience with us. We're so pleased to hear that you found both dresses to be beautiful and of great quality, and that one was perfect for your friend’s wedding!
We appreciate your feedback regarding the returns process — we aim to be as clear as possible about return postage and timeframes, but we're always looking for ways to improve. It’s wonderful to know this hasn’t deterred you from ordering again, and we're grateful for your recommendation.
We look forward to helping you find the perfect dress again in the future!
Kindest Regards
The Pretty Dress Company
First time I have used this company
First time I have used this company. I am impressed by the quality of the garment I purchased and the service I received. Particularly the chance to have the dress shortened to my size ( as only 5 feet tall)
I would and have recommended this Company and would use them again .
26 de agosto de 2025
Resposta da The Pretty Dress Company
Dear Mrs Pellew,
Thank you for your lovely review 5* and for choosing The Pretty Dress Company for the first time! We're so pleased to hear that you were impressed with both the quality of your dress and the service you received — especially the free skirt shortening.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Would recommend them over and over again
I absolutely love this company and the dresses they make. They are amazing quality with fair pricing and they just make you looks like a princess. They flatter your body in all the right places
26 de agosto de 2025
Resposta da The Pretty Dress Company
Dear Natali,
Thank you so much for your kind words and recommendation in this 5* review! We're delighted to hear how much you love our dresses and that they make you feel confident and beautiful. Creating flattering, high-quality pieces at fair prices is exactly what we strive for, so it’s incredibly rewarding to hear this feedback.
We truly appreciate your support and look forward to helping you feel like royalty again soon!
Kindest Regards
The Pretty Dress Company
Beautiful dresses like a queen
The dresses are beautiful, the quality is exzellent and the shipping is fast.
I love this brand so much and know, when I order a new dress, that the quality is always the same like last one and it fits perfect!
Thank you very much „The Pretty Dress Company“ for this feeling like a queen!
26 de agosto de 2025
Resposta da The Pretty Dress Company
Dear Mori,
Thank you so much for your wonderful 5* review! We're truly honoured by your kind words and thrilled to hear that you’ve had such consistently positive experiences with our dresses — from the quality and fit to the fast shipping.
It means the world to us to know that our dresses make you feel confident and elegant — just as every customer deserves to feel. We’re so grateful for your continued support and look forward to helping you feel like a queen again with your next order!
Kindest Regards
The Pretty Dress Company
Resposta da The Pretty Dress Company
Dear Lisa,
Thank you so much for your 5* review! We're delighted to hear you loved the dress — especially the colour, design, and fabric. It means a lot to us that you took the time to share your thoughts.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
ACHTUNG Lieferung in die Schweiz kostet zusätzlich 60Fr. !
Die Schuhe sind super schön.
Leider ist die Lieferung in die Schweiz ein Witz.
Ich habe insgesamt 69 Franken draufgezahlt. Einmal MwSt. in Italien und einmal in der Schweiz. Obwohl ich nur in der Schweiz MwST. zahlen müsste. Brador wollte jedoch nicht die Italienischen MwST. zurück Zahlen. Für den Versand bezahlte ich bei Brador 20 Euro und erhielt dennoch von UPS eine zusätzliche Rechnung über 25 Euro, die ich erneut für den Versand bezahlen musste.
Die Schuhe sind schön, aber ich bestelle NIE WIEDER.
30 de junho de 2025
Opinião espontânea
Josephine Midi Dress
I'm very happy with my purchase! I ordered the Josephine Midi Dress and received it quickly with clear tracking information throughout. The dress looks exactly like the photos on the website — beautiful and true to size. I don’t regret this purchase at all. I highly recommend this store and will definitely order more items!
23 de julho de 2025
Sizing way too small
22 de julho de 2025
As always TPDC does a fantastic job
As always TPDC does a fantastic job. Thank you.
22 de julho de 2025
Pretty dress company
Good company fast and safe delivery of goods great customer service and care all round great experience its my second time of using this company happy with my purchase 😀
23 de junho de 2025
Resposta da The Pretty Dress Company
Dear Diane,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you've had a great experience with us—twice! 😊
It’s wonderful to know that our fast, safe delivery and customer care stood out to you. We truly value your continued support and we hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Well made great quality
2nd dress from this company usual size ten fitted perfect..great quality exactly as in the pictures bought the black hourglass fit and flare and the pink myla
16 de julho de 2025
Opinião espontânea
Resposta da The Pretty Dress Company
Dear Catherine,
Thank you so much for your lovely 5* review! We're thrilled to hear that both dresses fit perfectly and lived up to your expectations.
It’s great to know the quality and fit hit the mark for you and we hope you enjoy wearing your new dresses.
Kindest Regards
The Pretty Dress Company
Size up small
Ordered 3 dresses, which arrived today. They look well made & are lined & great colours. Unfortunately the sizing is too small for me - I am a standard M&S size 10, but these size 10 dresses were definitely too small (tight on the upper arms and could not do up the zips). I’ll try the size 12, but advise sizing up.
10 de julho de 2025
Opinião espontânea
Resposta da The Pretty Dress Company
Dear PM,
Thank you for taking the time to leave us this 4* review. We're really pleased to hear you loved the colours and quality of the dresses!
We're sorry to hear the sizing didn't quite work out this time. We know how frustrating that can be, and we really appreciate your helpful note about sizing up – it's valuable feedback for us and other customers too.
We hope the size 12s are a better fit, but if you need any help with an exchange or have any questions, our customer service team is always here to help.
Kindest Regards
The Pretty Dress Company
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