I bought a Kennedy roll collar pencil dress in colour Bordeaux . Previously I have bought the same dress in another colour along with other styles, the material then was far far superior quality and m... Ver mais
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My second dress and just as beautiful Kennedy dress in Rose Pink. ( previous dress Odelle in Emerald) Amazing cut, construction and colour. Just what I wanted and couldn’t find anything as stylish in... Ver mais
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Unfortunately dress size ordered not big enough. Our fault. Dress was spot on and wife very disappointed not to be able to wear. Return via P.O. was simple but expensive compared to other internet su... Ver mais
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I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
Informações de contacto
4,6
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I called customer service as my dress…
I called customer service as my dress had not arrived due to a Royal Issue and the lady could not have been more helpful, she chased it and called me back and most all reassured that one way or another I would have the dress on time. I was really impressed with the service. The dress arrived and I love it!
9 de maio de 2025
Resposta da The Pretty Dress Company
Dear Julie,
Thank you so much for your kind 5* review! We're so pleased to hear that our customer service team was able to support you and provide reassurance during the delivery delay—we completely understand how important it is to feel confident everything will arrive on time, especially for a special occasion.
We’re thrilled the dress made it to you as promised—and even happier to hear that you love it!
Kindest Regards
The Pretty Dress Company
Gorgeous colour and dress!
I purchased the Heburn swing dress in the colour Berry to wear to His Majesty's Garden Party at Buckingham Palace. Firstly the colour is gorgeous! The perfect raspberry pink. Secondly the dress has pockets! Yes that's right pockets!!!
I felt amazing in it and recieved so many compliments including one from the Duchess of Edinburgh.
My only issue was it didn't quite sit right around my arms and shoulders, which meant I had to readjust my dress a few times as the fabric gathered around my waist. As the event was around the corner, I didn't have time to use the adjustment service provided by the company. Overall i felt incredible in the dress.
7 de maio de 2025
Resposta da The Pretty Dress Company
Dear Jess,
Thank you so much for sharing your experience—it truly brought a smile to our faces! We’re absolutely delighted to hear that you chose the Hepburn dress in Berry for such a prestigious occasion, and how wonderful that you received a compliment from the Duchess of Edinburgh—what an honour!
We're so glad you loved the colour and the pockets (we agree, pockets are always worth celebrating!). While we’re sorry to hear the fit around the arms and shoulders wasn’t quite perfect, we appreciate your understanding and are grateful you mentioned our alteration service.
Thank you for choosing us for such a special occasion!
Kindest Regards
The Pretty Dress Company
So happy
The dress fit like a glove to me, so happy with my order. And it was mailed super fast
2 de maio de 2025
Resposta da The Pretty Dress Company
Dear Taru,
Thank you so much for your lovely 5* review! We’re so happy to hear the dress fit you like a glove and that your order arrived quickly.
It’s always a joy to know our customers are this pleased and we hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Fantastic dress with beautiful quality…
Fantastic dress with beautiful quality material. Customer service were also amazing and fast tracked my order for delivery before a wedding. I couldn't be happier. Consistently a great company to buy from.
29 de abril de 2025
Resposta da The Pretty Dress Company
Dear Siobhan,
Thank you so much for your fantastic 5* review! We're thrilled to hear how happy you are with your dress and that the quality and service met your expectations.
It’s always our pleasure to go the extra mile—especially when there's a special occasion involved—so we're delighted we could fast-track your order in time for the wedding.
Kindest Regards
The Pretty Dress Company
Beautiful dress
Beautiful dress. I absolutely love it.
The quality is superior
Excellent customer service
I telephoned to reserve a different size so I could do an exchange in time for a family wedding. I returned the dress on Thursday, and got the next one win just two days. Absolutely perfect. Thank you
29 de abril de 2025
Resposta da The Pretty Dress Company
Dear Claire,
Thank you so much for your kind and thoughtful 5* review! We're over the moon to hear how much you love the dress and that you were pleased with the quality and our customer service.
We're especially glad we could help make the exchange process smooth and timely for your family wedding—that's exactly the kind of experience we aim to provide. It’s wonderful to know everything worked out perfectly!
Wishing you a fantastic time at the wedding!
Kindest Regards
The Pretty Dress Company
What an amazing dress
What an amazing dress. Lovely colour beautifully made with little lining. Could not believe what a wonderful dress this is. The colour is lemon and makes me smile every time I look at it. Well done PrettDress Company.
29 de abril de 2025
Resposta da The Pretty Dress Company
Dear Christine,
Thank you so much for your kind words and wonderful 5* review! We're absolutely thrilled to hear how much you love the dress—from the beautiful lemon colour to the quality of the craftsmanship.
It’s lovely to know it brings a smile to your face every time you see it—that’s exactly what we hope for!
Kindest Regards
The Pretty Dress Company
Die Bestellung verlief vollkommen…
Die Bestellung verlief vollkommen reibungslos und zügig. Zollgebühren ca. 25€. Das Kleid hat eine superschöne Qualität und passt perfekt. Ich habe Gr. 20 genommen. Entspricht det deutschen Damengrösse 46. Trotz grosser Oberweite passt es sehr gut.
9 de maio de 2025
Resposta da The Pretty Dress Company
Dear Sabine,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that your order went smoothly and that the dress fits you perfectly. It’s fantastic to know the sizing worked well for you and that you're happy with the quality—especially with the fit around the bust, which we know can sometimes be tricky.
We truly appreciate you sharing your experience, including the customs information, as it can be helpful for other international customers too.
Thanks again for your support—we hope you enjoy wearing your dress!
Kindest Regards
The Pretty Dress Company
Resposta da The Pretty Dress Company
Dear Jackie,
Thank you for your kind words in this 5* review. We’re so happy to hear the dress fits perfectly and that your delivery was prompt.
We hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
Resposta da The Pretty Dress Company
Dear Gilly,
Thank you so much for your lovely 5* review! We’re thrilled to hear you find our dresses both beautiful and classy. Quality is very important to us, and we’re so glad it met your expectations.
We hope you enjoy wearing your dress for any occasion!
Kindest Regards
The Pretty Dress Company
Dress is just what I hoped it would be…
Dress is just what I hoped it would be and looks wonderful. The fit is snug but not uncomfortable. I've ordered it for a wedding and it will be perfect for the occasion.
28 de abril de 2025
Resposta da The Pretty Dress Company
Dear Kim
Thank you so much for your wonderful 5* review! We’re so glad to hear the dress is exactly what you hoped for and that the fit is just right.
We’re sure it will look stunning on you for the wedding and hope you have a fantastic time!
Kindest Regards
The Pretty Dress Company
Resposta da The Pretty Dress Company
Dear Caron,
Thank you for this 5* review!
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Tilly pencil dress in black velvet
Tilly pencil dress in black velvet. Received my parcel within 3 days, well packaged in a box with tissue paper and paperwork, well presented. Pulled tissue paper back and wow a gorgeous dress, good quality. Tried it on and it fitted perfectly. Really pleased, can’t wait to wear this on a night out. I now have 3 of the dresses. Would highly recommend. Also I would say they are true to size.
28 de abril de 2025
Resposta da The Pretty Dress Company
Dear Lisa,
Thank you so much for such a wonderful 5* review! We're thrilled to hear how happy you are with your Tilly pencil dress and that everything from the packaging to the fit exceeded your expectations.
It’s fantastic to know you're already building your collection — having three of our dresses is the best compliment we could receive!
Kindest Regards
The Pretty Dress Company
Resposta da The Pretty Dress Company
Dear Kay,
Thank you for your 5* review! We're so pleased to hear you loved the dress and appreciated the quality and packaging.
We hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
Es un vestido bellísimo
Es un vestido bellísimo . Mis expectativas fueron cumplidas con los detalles y lo hermoso que es.
25 de abril de 2025
Resposta da The Pretty Dress Company
Dear Ada,
Thank you for the kind words! We're so glad the dress lived up to your expectations — it’s always wonderful to hear when the details come through just as hoped. We truly appreciate your support and hope you feel amazing wearing it!
Kindest Regards
The Pretty Dress Company
¡Gracias por tus amables palabras! Nos alegra muchísimo saber que el vestido estuvo a la altura de tus expectativas — siempre es un placer saber que los detalles se aprecian tal como esperábamos. Agradecemos sinceramente tu apoyo y esperamos que te sientas increíble al llevarlo.
Fantastic quality dress
Ordered my dress using the size guide on the website which was spot on, and the dress arrived exactly when expected as well. Fantastic quality and I’m really impressed - will definitely order more dresses.
24 de abril de 2025
Resposta da The Pretty Dress Company
Dear Tracey,
Thank you so much for your lovely 5* review! We're thrilled to hear the size guide was helpful and that your dress arrived on time and met your expectations.
It means a lot to know you’re impressed with the quality — we can’t wait to help you find your next favourite piece!
Kindest Regards
The Pretty Dress Company
The dress that I ordered is well made…
The dress that I ordered is well made and fully lined (unlike a lot of dresses these days). Unfortunately it didn't fit so I had to return it but their product is of a high standard!
14 de abril de 2025
Resposta da The Pretty Dress Company
Dear Suddie,
Thank you so much for your kind 4* review and for recognizing the quality of our dresses! We’re sorry to hear that the fit wasn’t quite right this time, but we really appreciate you giving us a try.
If you ever need help with sizing or finding the perfect style, our team is always here to assist. We hope to welcome you back soon!
Kindest Regards
The Pretty Dress Company
First class in every aspect.
As usual the quality and style of this dress is first class. From start to finish this company know how to deliver an excellent product of extremely high quality and a standard of customer service is a testimony to their passion for their products.
24 de abril de 2025
Resposta da The Pretty Dress Company
Dear Lisa,
Thank you so much for your amazing 5* review! We're truly honoured by your kind words and continued support. It means the world to us to know that both our products and service consistently meet your expectations.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Really lovely dress
Really lovely dress, fits well and is well made. Material slightly thicker than I expected so haven’t worn it yet.
16 de abril de 2025
Resposta da The Pretty Dress Company
Dear Ruth,
Thank you for your kind words in this 5* review! We're so glad to hear you love the dress and that the fit and craftsmanship met your expectations. We appreciate your note about the fabric — it's always helpful to know.
Hopefully, the right occasion or season comes along soon so you can enjoy wearing it!
Kindest Regards
The Pretty Dress Company
Exceeded expectations
I loved the dress in the picture but was not expecting such a good quality. The dress arrived promptly and I was delighted with the fit.
23 de abril de 2025
Resposta da The Pretty Dress Company
Dear Denise,
Thank you for your wonderful 5* review! We're so happy to hear the dress exceeded your expectations — that's exactly what we aim for. It’s fantastic to know the fit and quality impressed you, and that it arrived promptly.
We hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
I ordered two dresses that were not…
I ordered two dresses that were not suitable. My problem is I sent them back promptly arriving back 28/4. When ringing to check when the refund was being processed I was told it would not be done until 15/5. When I complained I was told that the management told them not to refund until 2 weeks and the staff did not agree with this. Management stop keeping peoples money in your bank. my order number is 124133 if you could process my return ASAP please.
28 de abril de 2025
Opinião espontânea
Resposta da The Pretty Dress Company
Dear Shirley,
I understand that your refund was processed on 3rd May and the funds should have cleared into your account. We are sorry about the delay in issuing the refund.
Kindest Regards
The Pretty Dress Company
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