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The Pure Gold Company Opiniões 

313
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My interest in gold started with a different broker, which I found to my disappointment, were a bit too pushy for my liking. I came across the The Pure Gold Company and made contact with Alfred Slad... Ver mais

Classificada 5 em 5 estrelas

What a great company and what outstanding customer service I’ve received both with Nicholas Paul and Alex Kaye. They have been so helpful and nothing is too much trouble for them I would recommend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me. From start t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de investimentos
  2. também em
  3. Empresa comercial de ouro e prata
  4. Negociante de ouro
  5. Serviços de finanças alternativos

Sobre The Pure Gold Company

Escrito pela empresa

The Pure Gold Company exists to make investing in physical bullion as simple as possible.

Our team of brokers are here to help you to buy the right bullion at the right time for the right price. We offer free consultations so you can speak directly to professional brokers who will answer all of your gold and silver investment questions. Helping you to make the right choices so you don’t pay over the odds or miss an opportunity to purchase entirely tax-free.

We are LBMA members and only deal with LBMA member bullion suppliers and vaults, giving you that extra layer of confidence in where you bullion originates from, and how safely it is stored (if you choose secure storage instead of insured home delivery).

Importantly, we offer all of our clients a buy back guarantee. We know the providence of all the bullion we sell and hence are more than happy to buy it back when the time comes.

We are always competitively priced and our brokers love to speak about all things gold and silver, so why not give us a call if you are considering investing in physical bullion. And see for yourself why we are trusted by so many investors.

Our Buyback Guarantee

We buy back quickly, at a fair price

We buy back
We know the provenance of all the bullion we sell. So we are confident in buying it back.

At a fair price
You don’t have to sell your bullion back to us. If you do, you will find we are very competitive.

Without delay
If it’s time to sell then you don’t want to wait. We provide quick valuations and settlement.

Informações de contacto

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Free Gold Bullion Investment Guide

You'll be a gold expert in no time! Includes tax-free investments...

4,8

Excelente

TrustScore: 5 em 5

313 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(313)

53 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Genuine advice given

Genuine advice given, with good flexibility and friendly service

14 de março de 2026
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Resposta da The Pure Gold Company

Hi Jonathan,

Thank you for your kind review!

The Pure Gold Company

Classificada 5 em 5 estrelas

Very friendly unhelpful staff who I’ve…

Very friendly unhelpful staff who I’ve ever spoken to, a pleasure dealing with them

21 de fevereiro de 2026
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Resposta da The Pure Gold Company

Hi Tam,

Thank you so much for your review - we're going optimistic, hoping that was a typo and that you meant "helpful" based on the 5 stars! :-)

The Pure Gold Company

Classificada 5 em 5 estrelas

Buying from yourselves was a…

Buying from yourselves was a straightforward experience and I would
happily recommend

21 de fevereiro de 2026
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Resposta da The Pure Gold Company

Hi Martin,

Thank you so much for your review,

The Pure Gold Company

Classificada 3 em 5 estrelas

I’m new to investing in gold

I’m new to investing in gold, but having seen the reviews for Pure Gold Company I decided to to buy from them. The contact with the company was very good and helpful and I ordered a certain amount of a particular coin and paid. Afterwards I compared the price I paid with other company’s and found that PG was more expensive than many if not all. I realise I maybe should have done more research beforehand but I didn’t. I emailed the company to query this, but had no reply so after a couple of days I rang and had a conversation with someone, Charles I think, he gave me an explanation that other company’s are out of stock of this particular coin so that could possibly be the cause of the difference in price. I’m not experienced enough to challenge that so left it at that. But I do feel a little aggrieved at this. Other than that, the contact with the company has been good.

I’ve now received a prompt reply from Pure Gold, and they will be contacting me shortly. As I said my dealings with the company has been very good, and fitting of their reputation.

26 de fevereiro de 2026
Opinião espontânea
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Resposta da The Pure Gold Company

Hi Stephen,

Thank you so much for taking the time to review our service, and we are very pleased that your experience overall was positive.

We know that our prices are amongst the most competitive in the market, and are totally transparent about them so you can compare before making a decision. What we offer on top is a very good buyback guarantee, and we know we are the most competitive when it comes to your selling again.

Normally when we have a review like this, it turns out that either the market has moved significantly between buying and subsequently checking competitor pricing, or a slightly different product is being compared (there are, for better or worse, a lot of nuances in the gold coins that are available).

Obviously, the last thing we want you to be feeling is aggrieved in any way at this point. We want you to feel delighted. Charles is going to try and contact you to double-check your product and pricing comparison, and to see what we can do to leave you feeling better.

The Pure Gold Company

Classificada 4 em 5 estrelas

My only adverse comment

My only adverse comment, the Gold 1/4 sovereigns aren't properly packaged - I'm seriously investigating alternative sources and would be prepared to pay the additional necessary, for them to be individually heat sealed. This could easily be done, with each one contained in a continuous strip - all that would be required would be to cut off with the correct number

23 de fevereiro de 2026
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Resposta da The Pure Gold Company

Hi David,

Thank you for your review. We are very glad that you were happy overall with our service, but obviously we don't want any aspect of what we do to leave you less than fully satisfied.

We are actually quite proud of our normal packaging, and hopefully everything turned up without any damage and packed as we intended.

You are quite right that we don't individually seal each coin. We don't want to use any more plastic than is necessary, and there is a chance of someone damaging a coin when cutting through such packaging.

Gold doesn't deteriorate over time, though you can transfer dirt when handling it, which can be easily cleaned off.

We are reviewing our packaging as part of our regular look at how we do things (there's always something you can improve) and we will keep your comments in mind as we do so.

Best regards,

The Pure Gold Company

Classificada 5 em 5 estrelas

faultless professionalism from start to…

faultless professionalism from start to finish once again
i invested in gold 3.5 years ago following superb advice from Ben
i have needed to release some funds twice recently and on both occasions the transactions were completed within a few days no hassle at all and thoroughly recommend the buyback guarantee.
A well done to Tommy in accounts on this particular occasion but everyone at pure gold is excellent its such a refreshing change to find and use a company like this in this day and age.

12 de fevereiro de 2026
Opinião espontânea
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Resposta da The Pure Gold Company

Hi Grahame,

That's so good to hear, and its exactly what our Buyback Guarantee is designed to do. Thank you so much for your review!

The Pure Gold Company

Classificada 5 em 5 estrelas

Great company

I really like this company. I like dealing with Molly Chappell. I trust her guidance. I felt taken care of from start to finish. I would highly recommend this company.

9 de fevereiro de 2026
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Resposta da The Pure Gold Company

We are really pleased that Molly looked after you so well! Thank you so much for your review.

The Pure Gold Company

Classificada 5 em 5 estrelas

Excellent personal service

Excellent personal service - trustworthy and highly recommended.

10 de fevereiro de 2026
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Resposta da The Pure Gold Company

Hi Clare,

Thank you for your kind review!

The Pure Gold Company

Classificada 5 em 5 estrelas

Advice on investments.

Excellent service. Answered all enquiries and reassured me with regards to the investment process,
Would definitely use Pure Gold for further investments.

9 de fevereiro de 2026
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Resposta da The Pure Gold Company

HI John,

Thank you so much for your review!

The Pure Gold Company

Classificada 5 em 5 estrelas

Excellent Customer Service

I found their customer rep (Charles in my case) to be most helpful & patient with talking me through the process - answering all my queries & in fairness to him I actually learnt quite a bit! I'm really happy that I chose to work with Pure Gold Co. for this purchase - they are second to none!

9 de fevereiro de 2026
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Resposta da The Pure Gold Company

Hi Joanne,

That's great to hear! And we are so pleased we were able to grow your gold knowledge. Thank you for your review.

The Pure Gold Company

Classificada 5 em 5 estrelas

Alex devoted so much time to me to help…

Alex devoted so much time to me to help me understand the workings of gold and silver and he was vey transparent and never coerced me to buy.

9 de fevereiro de 2026
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Resposta da The Pure Gold Company

Hi Anna,

Thank you so much for your kind review. Giving you all the information you need to make an informed decision is exactly what we are about!

The Pure Gold Company

Classificada 5 em 5 estrelas

Gold & Siver Bullion investment

I made an initial enquiry about investing in Gold & Silver. The agent I spoke to was very knowledgeable and after discussing my requirements led me to invest.
From the moment I invested to arranging payback I found the full team very professional, polite and efficient.
I would have no hesitation in recommending them.

6 de fevereiro de 2026
Opinião espontânea
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Resposta da The Pure Gold Company

Hi Sue,

Thank you so much for your review!

The Pure Gold Company

Classificada 5 em 5 estrelas

Brilliant Brokerage, Even Better People

I wanted to invest in gold in 2020, but it wasn't until 2024 that I stumbled upon Josh Saul & The Pure Gold Company. Even better, I discovered Alex Kaye - quite an earth angel - who is not only brilliant and knowledgeable, but someone who invests time to learn your life situation and goals to make sure you have the knowledge to structure your investment the right way for you. I'm so excited to have found such a brilliant brokerage with such nice people. Thank you Alex - this has been a game changer.

4 de fevereiro de 2026
Opinião espontânea
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Resposta da The Pure Gold Company

Hi Stephanie,

What a lovely review! We have passed your feedback on to Alex, who we imagine is now blushing (but delighted).

The Pure Gold Company

Classificada 5 em 5 estrelas

Great customer service and products!!!!!!...I…

Great customer service and products...I was made very comfortable and asked lots of questions which were answered putting my mind at ease when purchasing Gold....I definitely wouldn't think twice about using The Pure Gold Company!! 😉

14 de janeiro de 2026
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Resposta da The Pure Gold Company

Hi Peter,

Thank you so much for your review! We love it when people ask us lots of questions - it is literally why we run our service the way we do :-)

The Pure Gold Company

Classificada 5 em 5 estrelas

How to buy gold

Clear concise reply to my many questions. Clear explanation of how the process works, all given timelines were bang on the money. Would I use them again? most sertainly

11 de janeiro de 2026
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Resposta da The Pure Gold Company

Hi Paul,

That's fantastic to hear - we are so pleased you had such a good experience! Thank you for your review.

The Pure Gold Company

Classificada 5 em 5 estrelas

Best return

The whole process was so easy and it was explained to me what the best products were best for my situation, I will buy from them in the future to protect my wealth and get the best return from my investment.

12 de janeiro de 2026
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Resposta da The Pure Gold Company

Hi Malcolm,

Thank you so much for your kind review, and we look forward to the next time we speak!

The Pure Gold Company

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