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The Pure Gold Company Opiniões 

313
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My interest in gold started with a different broker, which I found to my disappointment, were a bit too pushy for my liking. I came across the The Pure Gold Company and made contact with Alfred Slad... Ver mais

Classificada 5 em 5 estrelas

What a great company and what outstanding customer service I’ve received both with Nicholas Paul and Alex Kaye. They have been so helpful and nothing is too much trouble for them I would recommend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me. From start t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de investimentos
  2. também em
  3. Empresa comercial de ouro e prata
  4. Negociante de ouro
  5. Serviços de finanças alternativos

Sobre The Pure Gold Company

Escrito pela empresa

The Pure Gold Company exists to make investing in physical bullion as simple as possible.

Our team of brokers are here to help you to buy the right bullion at the right time for the right price. We offer free consultations so you can speak directly to professional brokers who will answer all of your gold and silver investment questions. Helping you to make the right choices so you don’t pay over the odds or miss an opportunity to purchase entirely tax-free.

We are LBMA members and only deal with LBMA member bullion suppliers and vaults, giving you that extra layer of confidence in where you bullion originates from, and how safely it is stored (if you choose secure storage instead of insured home delivery).

Importantly, we offer all of our clients a buy back guarantee. We know the providence of all the bullion we sell and hence are more than happy to buy it back when the time comes.

We are always competitively priced and our brokers love to speak about all things gold and silver, so why not give us a call if you are considering investing in physical bullion. And see for yourself why we are trusted by so many investors.

Our Buyback Guarantee

We buy back quickly, at a fair price

We buy back
We know the provenance of all the bullion we sell. So we are confident in buying it back.

At a fair price
You don’t have to sell your bullion back to us. If you do, you will find we are very competitive.

Without delay
If it’s time to sell then you don’t want to wait. We provide quick valuations and settlement.

Informações de contacto

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Free Gold Bullion Investment Guide

You'll be a gold expert in no time! Includes tax-free investments...

4,8

Excelente

TrustScore: 5 em 5

313 opiniões

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4,8

Todas as opiniões

(313)

53 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A pleasure to deal with.

This was my first experience of buying precious metals. I've now made 3 separate purchases.
At each stage I had very positive and informative chats with Alfred who helped me understand the process and risks.

A very professional and supportive Company.

10 de dezembro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Chris,

Thank you so much for your review, and we are delighted that you have chosen to buy several times from us. That really is the ultimate compliment.

We will pass your feedback on to Alfie.

All the best,

The Pure Gold Company

Classificada 5 em 5 estrelas

All that Glistens is Gold

From start to finish, everything is explained and is easy to understand, no pressure sales just a relaxed and friendly attitude. No rush to complete and all questions answered, I felt comfortable throughout and confident in the company and my account manager Tom.

23 de dezembro de 2025
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Resposta da The Pure Gold Company

Hi Paul,

That's fantastic to hear - thank you so much for your review! We will pass your feedback on to Tom.

All the best,

The Pure Gold Company

Classificada 5 em 5 estrelas

5* service

Customer service from them is exemplary. From start to finish my transactions were smooth and completed professionally, with timely updates. I would highly recommend them.

23 de dezembro de 2025
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Resposta da The Pure Gold Company

Thank you so much for your kind review!

The Pure Gold Company

Classificada 5 em 5 estrelas

Great service

First time buying gold, turned out to be a great experience. Lots of Information and drection by the sales team helping me to make the right decision

22 de dezembro de 2025
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Resposta da The Pure Gold Company

Hi Mark,

We are so glad you had such a good experience - it's what we strive for. Thank you for your kind review.

All the best,

The Pure Gold Company

Classificada 5 em 5 estrelas

I had a great experience working with…

I had a great experience working with Tom Paramor at The Pure Gold Company. He guided me through my first investment in gold and made the whole process smooth and straightforward from start to finish. Tom was extremely patient, took the time to explain everything clearly, and never made me feel rushed while I was making my decision. I felt well supported throughout and would happily recommend him to anyone considering investing in gold - whether it's their first time or they are a seasoned investor

18 de dezembro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Glenn,

Thank you so much for your lovely review! We will pass your feedback on to Tom.

All the best,

The Pure Gold Company

Classificada 5 em 5 estrelas

Easy to deal with

Easy to deal with. Good communication.

4 de dezembro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi David,

Thank you so much for your kind review,

The Pure Gold Company

Classificada 5 em 5 estrelas

Extremely professional.

Molly was very professional and answered all of my queries and alleviated any concerns. The whole process felt well managed. Would highly recommend.

2 de dezembro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Jenny,

Thank you so much for your kind review! We will pass your feedback on to Molly, who we are sure will be delighted.

All the best,

The Pure Gold Company

Classificada 5 em 5 estrelas

made the whole process easy

made the whole process easy. gave us time to think about things really friendly.

2 de dezembro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Paul,

Thank you so much for your kind review,

The Pure Gold Company

Classificada 5 em 5 estrelas

Great for those with little knowledge

As a first time buyer with 10k to spend i didn't have a clue where to begin. Tbe Pure Gold Company was suggested by a Google search. Obviously being wary of any investment with a co.pany.i didn't know I made the initial contact by online form. I was quickly contacted by a member of the team who answered all my questions in a language I understood. No pressure at all to buy I went away and did some more research. I had a few more questions, again answered in polite, timely and non condescending manner. After purchase received coins within a week and was kept updated on the progress of my order up until point of delivery. Very happy with the service and have no problem at all recommending.

2 de dezembro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Suzanne,

Thank you so much for your kind review! We are really pleased we were able to answer your questions so you could make an informed decision in your own time.

All the best,

The Pure Gold Company

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service. The whole experience was extremely positive. I was well informed and had plenty of expert advice to make my purchase stress free and as smooth as possible. Will definitely be a returning customer.
Great overall experience PGC 👍

17 de novembro de 2025
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Resposta da The Pure Gold Company

Hi Graeme,

We are so pleased you had such a good experience, and we look forward to helping you again in the future.

Thank you again for your review,

The Pure Gold Company

Classificada 5 em 5 estrelas

Pleasure to deal with

Brilliant service and very professional well definitely be using again

11 de novembro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Lee,

Thank you so much for your kind review, and we look forward to speaking to you again,

The Pure Gold Company

Classificada 5 em 5 estrelas

A fantastic service from buying to selling

A fantastic service from buying or selling !
Valuations on gold and silver excellent both from a buying perspective and selling . Extremely helpful attentive staff , clear unbiased advice, I could not have had a better service !

4 de novembro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

That's wonderful to hear! :-)

Thank you so much for your lovely review,

The Pure Gold Team

Classificada 5 em 5 estrelas

The Pure Gold company is highly recommended

The Pure Gold company is highly recommended. My enquiry was dealt with efficiently and staff were knowledgeable. I was in professional hands.

21 de outubro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Matthew,

Thank you so much for your review - we are so glad you felt looked after.

The Pure Gold Company

Classificada 1 em 5 estrelas

Unfortunately disappointed, lack of professionalism.

Unfortunately disappointed. Lack of professionalism from their internal recruiter.

After coming across TPGC through their well done marketing, even popping up on some of the podcasts I follow. Mr Saul is a great speaker and face for the company. I was interested in working for what was regarded as one of London's best Gold brokering companies and also become one of the best.

It left much to be desired in how they run their company and I won't be recommending them to my investment network.

It's a basic expectation that if I have the camera turned on in an interview, the recruiter should do the same.

Ignoring that etiquette point. The recruiter asked me the standard questions why I wanted to work in this sector and he couldn't answer basic questions on the commission structure.

The feedback after the interview was I was too money focused, for a sales role with a high commission?

Being money focused isn't a bad thing, in my case it's to provide for my son and secure a sustainable future. Hence I am already invested in Gold. Many of your clients are likely to be money focused as well. Did you internal recruiter miss the memo this is the financial services industry?

My advice to upper management is what made your company successful was the attention to details, marketing and your reputation. But your recruitment process could be vastly improved.

20 de outubro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

We’re sorry that you were unsuccessful in your application to work for us, Alexander. It’s never easy to be turned down for a role you are seriously interested in, and we wish you the best of luck in your job search.

Looking at the positives for a moment, we are genuinely delighted that you wanted to work for us because you regard us as one of London’s best gold brokers (in fact, we were recently voted as the “UK’s Best Gold Broker” by an industry panel).

We agree with you that Josh is an excellent speaker and figurehead for the business. And our marketing team were very happy that you rated their work so highly 😊.

The call you had with our HR team was a 10 minute screening call, which we just use as an initial sense-check before putting candidates forward to the hiring manager. Hence at this point they would not have gone into huge detail about everything.

These are usually phone calls (Teams is offered as an option) which is why the camera wasn’t on. But had you mentioned it, the interviewer (one of the nicest people we know, by the way) would have happily explained.

But the crux of the matter is obviously the feedback that you were “too focused on money”.

Surely, you are thinking, this is the gold industry so it must be awash with money?!

In fact, gold is a commodity, and the industry is very competitive. People choose to purchase from us because of our great service level and reputation, and they expect (and get) competitive pricing. We can never forget that the money being spent is someone’s hard-earned savings.

One of the reasons our reputation is so good is that we don’t make wild claims or guarantees about gold’s future prospects. And if we think someone has the wrong idea about what gold could do for them, then we will tell them that maybe it isn’t the answer they are looking for.

But when a broker is totally focused on their own pocket, putting the customer first can have a nasty habit of slipping their mind at times. Hence it being a red flag for us at interview stage.

We are not trying to cast aspersions about your character, here, by the way. You really can’t tell that from a short telephone call. It’s just an explanation about why we take this aspect so seriously.

Yours sincerely,

The Pure Gold Company

Classificada 5 em 5 estrelas

Great service

Great service, responded quickly to all my emails. Provided reassurance as a first time client

21 de outubro de 2025
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Resposta da The Pure Gold Company

Hi Bob,

We are delighted to have you as a new client, and are really pleased we could meet your expectations.

Thank you for your review,

The Pure Gold Company

Classificada 5 em 5 estrelas

Excellent service

Excellent service, dealt with quickly and professionally.

27 de setembro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Zoe,

Thank you very much for your kind review,

The Pure Gold Company

Classificada 5 em 5 estrelas

Excellent Gold Company!

I have used The Pure Gold Company to buy and sell gold over some years now. I have always found them professional, efficient; dealing with the company is a dream from start to finish. No question is too much trouble to answer. I highly recommend them and would not hesitate to continue using them.

17 de setembro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Joanna,

What a lovely review, and it's great to hear you have experienced both ends of our service in order to buy and sell your gold.

Thank you so much,

The Pure Gold Company

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