Thequietedition Opiniões 

23
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I received THE Bag I have dreamed of and it is in perfect condition, beautifully wrapped too. I am VERY impressed. Excellent client service too as we ran into fedex delays and the package had to be re... Ver mais

Classificada 5 em 5 estrelas

This was my first purchase and I am pleased! The item came within 7 business days and was exactly as described. Appropriately packaged as well. Will definitely be a return customer.

Classificada 5 em 5 estrelas

The quiet edition team is such a great place to find the bag I love with unbeatable price. I was a little bit skeptical about buying a very expensive bag from a place I’ve never heard of . But, they... Ver mais

Classificada 1 em 5 estrelas

Do not purchase products from this store. It seems like a store based in Hong Kong... or China... While web shopping, I placed an order for a bag I wanted because it was cheaper than elsewhere... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

The Quiet Edition is an independent luxury fashion destination offering a carefully curated selection of designer clothing, bags, footwear and accessories for women and men. Our collection brings together established fashion houses and distinctive pieces chosen for their quality, design and lasting appeal. We believe buying luxury online should feel considered, personal and reassuring. Every item is sourced through trusted channels and carefully inspected before it is offered for sale. From authentication and quality checks to thoughtful packaging and tracked delivery, we take a hands-on approach at every stage of the customer journey.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,2

Todas as opiniões

(23)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Uncommunicative

Uncommunicative. Shipping time longer than promised.

1 de outubro de 2026
Opinião espontânea
logótipo da Thequietedition

Resposta da Thequietedition

Hello,

We're sorry to hear this, but we can't match this review to any order or message we've received.

Every order we send is tracked and needs a signature on delivery. Every email to us gets a reply, usually within the day. If something went wrong with an order of yours, we want to put it right.

Please write to info@thequietedition.com with your order number and we'll look into it personally.

The Quiet Edition

Classificada 5 em 5 estrelas

Responsive support

Shipping was delayed but when I reached out the team they were quick to respond. Once shipped my item arrived very quickly and I’m really pleased with my the row bag.

3 de outubro de 2026
Classificada 5 em 5 estrelas

I received THE Bag I have dreamed of…

I received THE Bag I have dreamed of and it is in perfect condition, beautifully wrapped too. I am VERY impressed. Excellent client service too as we ran into fedex delays and the package had to be re-routed. Will buy again, thank YOU so much.

12 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Don't hesitate!

This was my first purchase and I am pleased! The item came within 7 business days and was exactly as described. Appropriately packaged as well. Will definitely be a return customer.

24 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The quiet edition team is such a great…

The quiet edition team is such a great place to find the bag I love with unbeatable price. I was a little bit skeptical about buying a very expensive bag from a place I’ve never heard of . But, they are so patient and professional to answer all my concerns. I was amazed how fast the shipping was. It got delivered within 4 days with a very beautiful packaging. I will definitely shop with them again!

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Please proceed with caution!

My experience with The Quiet Edition has been exactly that—completely quiet. I submitted two inquiries through their website about a C$6,000 Prada bag, including its authenticity, original sourcing, documentation and return policy, I received no response to either inquiry, even though their website states that they reply within two business days. Without basic communication, I would not feel comfortable purchasing such an expensive item from this business. Please proceed with caution.

13 de setembro de 2026
Opinião espontânea
logótipo da Thequietedition

Resposta da Thequietedition

Hi there,

We’re sorry your enquiries went unanswered. We understand that you wanted clear answers before making a purchase, and apologise for the lack of response.

For clarity, this review relates to pre-purchase enquiries and no transaction took place.

All products sold by The Quiet Edition are authentic, and we stand behind every item we sell.

We’ve reviewed how prospective enquiries are handled to ensure questions about our products, sourcing and returns receive timely, helpful responses. We appreciate you bringing this to our attention.

Warm regards,
The Quiet Edition Team

Classificada 5 em 5 estrelas

Arrived just on time

Arrived just on time. Since the shipping code was sent a bit later, I thought the package wasn't in transit so it came with a delays but the parcel still arrived at time. Not entirely sure what was that but since I got it I'm good here.

9 de setembro de 2026
Classificada 5 em 5 estrelas

Returned my order

Returned my order, it was my mistake (sizing) but it got handled quickly and reshipped even faster then the first order. I think they did a great job with this, they didn't make a big deal out of it and eventually my mistake was corrected at their expense.

9 de setembro de 2026
Classificada 5 em 5 estrelas

The reps here are fantastic

The reps here are fantastic. They are not some random customer service workers... I asked advice on what to get for my wife and got a best gift one could expect. Wonderful in all ways and we both are very satisfied.

19 de agosto de 2026
Classificada 1 em 5 estrelas

Do not purchase products from this…

Do not purchase products from this store.
It seems like a store based in Hong Kong... or China...
While web shopping, I placed an order for a bag I wanted because it was cheaper than elsewhere and they even offered a 15% discount coupon...over $3,000 I paid.
However, instead of sending the product to me after I had already paid, they demanded that I take photos of my ID and credit card and send them. In these times when privacy is so important, I believe this is something that should never happen anywhere unless they had a fraudulent intention.
So, I immediately canceled the order.
Absolutely do not purchase products from this place.
I hope no one else experiences this.

10 de agosto de 2026
Opinião espontânea
logótipo da Thequietedition

Resposta da Thequietedition

Hi Jessie,

We’re very sorry that this experience caused you concern.

We would like to clarify that your card was not charged. Your payment was only authorised, and your orders were cancelled promptly at your request.

The additional verification request was part of our fraud-prevention process for certain higher-value transactions and was intended to help protect customers and prevent unauthorised purchases. We completely understand that you were not comfortable with that request.

We are sorry that the process felt intrusive, and we are reviewing it to make the experience clearer and more customer-friendly going forward.

We wish you all the best.

The Quiet Edition Team

Classificada 5 em 5 estrelas

I bought a Brunello knitted tshirt and…

I bought a Brunello knitted tshirt and it fits perfectly! The delivery was rather quick, but I've had faster orders from here as it wasn't my first time with them. They usually always deliver on time. Very happy either way!

28 de julho de 2026

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