I saw an ad for The Retro Tee while browsing online for Father's Day gifts. There's an extensive selection, and they had a great sale going on, so I selected 3. They arrived in a timely manner, and my... Ver mais
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Leia as opiniões dos outros
DO NOT buy anything from this company absolutely terrible quality and when you ask for a return and refund they offer 15% and to keep it, then offer 30% and tell you you have to pay to return to China... Ver mais
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When I first reviewed this item I was not impressed with the sleeves or size , the company saw my review and did an amazing job to make it right , offering another product, size or a partial refund. I... Ver mais
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I’m very satisfied with my purchase! I ordered three T-shirts, and the whole experience exceeded my expectations. The quality of the T-shirts is excellent – the material feels premium, they fit... Ver mais
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Informações sobre a empresa
Informações de contacto
71-75, Shelton Street,, Covent Garden, WC2H 9JQ, London, Reino Unido
- support@theretrotee.com
- theretrotee.com
3,4
Aceitável
97 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Deception
Hello,
what a surprise to see a purchase made on an American site come directly from China.
The same object bought directly from a Chinese website would have cost 5 times less.
So I find that there is deception on your part because nothing comes from the U.S. and does not justify its price.
Perhaps Donald Trump should settle all this before attacking Europe.
So I won’t make any more purchases from you.
Goodbye.
21 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your message—and for sharing your perspective so candidly.We understand your disappointment regarding the product’s origin and price point.
While our brand is based in the U.S. and designed with American customers in mind, like many global apparel companies, we manufacture ethically overseas (including in China) to balance quality, cost, and accessibility. That said, we recognize that the value you received didn’t align with your expectations—and for that disconnect, we sincerely apologize.
Your feedback about pricing transparency is noted and will be shared with our leadership team. We never want customers to feel misled, and we’re committed to improving how we communicate about sourcing and value.
Though you’ve chosen not to shop with us again, we appreciate you taking the time to speak up.
Best regards,
Theretrotee Customer service Team
Resposta da The Retro Tee
Dear customer,
Thank you for your recognition 😊.
We will keep maintaining good product quality.
Best regards,
Theretrotee Customer service Team
Will buy again
Delivery took nearly 2 weeks, good quality, good price and good communication
17 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your positive review! We're glad you're satisfied with the quality, price and our service. Looking forward to your next order.
Best regards,
Theretrotee Customer service Team
The t-shirts are low quality and cut…
The t-shirts are low quality and cut weird. Would not buy again.
1 de junho de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We’re sorry to hear you’re disappointed with the quality and cut of the t-shirts. We will reach out to you via email shortly to learn more details and sort this out.
Best regards,
Theretrotee Customer service Team
The quality is great!
The quality is great, the sizes are correct! The delivery was fast, thank you very much!
29 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you so much for your nice feedback!
We’re happy the item matches well in size with great quality and speedy delivery. Looking forward to your next order.
Best regards,
Theretrotee Customer service Team
Ehhh
Well, I bought a large, fit great but after washing it I have a crop top.
28 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your feedback—we’re really sorry to hear your Large tank shrank so significantly after washing that it’s now unwearable as intended.
That’s incredibly frustrating, and we sincerely apologize for the disappointment.To help us investigate this (including fabric composition and care instructions), could you please share your order number with us at [support@theretrotee.com]? We appreciate you taking the time to let us know, and we’ll use your experience to improve our product quality and labeling.
Best regards,
Theretrotee Customer service Team
Delighted with the t shirts
Delighted with the t shirts which arrived quite quickly and seem well made. I put them straight through the wash to get a better idea of the build quality and they came through it with out falling apart or disintegration of the logos. My only concern is that once dry, they did seem to shrink slightly but that said, I put them on without ironing them first so that is the most likely reason I felt that.
28 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your detailed review 🙌.
We’re pleased the tees arrived fast and held up well after washing with intact prints. We appreciate your thoughtful analysis on the minor shrinkage, and we’ll keep refining our fabric craftsmanship.
Best regards,
Theretrotee Customer service Team
Habe versehentlich die falsche Größe…
Habe versehentlich die falsche Größe bei einem Shirt bestellt. Unkomplizierte Kommunikation via Email und ich habe dadurch die richtige Größe bekommen. Alles wunderbar, tolles Shirt und super Qualität! Werde wieder bestellen. Danke :)
27 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Sehr geehrte Kundin, sehr geehrter Kunde,
vielen Dank für Ihr positives Feedback.
Wir freuen uns, dass wir Ihr Größenproblem problemlos lösen konnten und Sie mit der Qualität des Shirts zufrieden sind. Wir freuen uns auf Ihren nächsten Einkauf.
Mit freundlichen Grüßen,
Ihr Theretrotee-Kundenservice-Team
I was really impressed with the quality…
I was really impressed with the quality of the shirt. Unfortunately this 2xl was smaller than other 2xls from other brands, so I just gave it to my son. My tip is to size up with this brand.
1 de junho de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your sincere review 🙏
We appreciate your feedback on sizing difference and your helpful tip for other buyers. Glad the shirt fits your son well.
Best regards,
Theretrotee Customer service Team
Great service
Great service, quick response. Wesley was very helpful
30 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your positive feedback 😊
We’re pleased Wesley could assist you smoothly.
Best regards,
Theretrotee Customer service Team
The T shirt itself is decent, but the print is trash
The T shirt itself is decent quality but the image print is just super low quality. It looks like something I could’ve made on my printer at home and iron onto a shirt.
22 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your honest feedback—we’re sorry to hear the print quality on your T-shirt fell so short of expectations. That’s not the standard we aim for, and we truly apologize for the disappointment.
To help us investigate this properly, could you please share your order number with us at [support@theretrotee.com]?We appreciate you taking the time to let us know, and we’ll use your feedback to improve our printing process.
Best regards,
Theretrotee Customer service Team
The shirts are great and great quality
The shirts are great and great quality! Highly recommend if you want some fun t-shirts. They don't shrink when you wash them and are very comfortable.
28 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your lovely review 😊
We're glad you love the comfortable, shrink-resistant tees. Thanks a lot for your recommendation!
Best regards,
Theretrotee Customer service Team
Product is from Ali Express.
Took so so so long for the item to arrive.
Suddenly I get a message that a package from Ali Express is on its way to me? And I wonder what it might be, cause I ever shopped on Ali Express. Curiously, I go to pick up this package... And it's my t-shirt.
Tried contacting customer support - When I buy something from someone, I don't expect the product to just be sourced from another place. But no one has returned to me from the company.
Save yourself money and time - just buy it directly from Ali Express if you don't care where your products come from.
20 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your feedback — we sincerely apologize for the long wait and the confusion caused by the “AliExpress” label on your package.To clarify: you ordered directly from us, and your item was fulfilled by our team. Some of our logistics partners use “AliExpress” as a standard sender name in international tracking systems (especially for shipments from China), but this is just a technical display—it doesn’t mean your order was sourced elsewhere.
We also regret that our support team didn’t get back to you promptly. That’s not the experience we want to provide.
If you’re open to it, please email us at [support@theretrotee.com] with your order number—we’d be glad to make things right.
Best regards,
Theretrotee Customer service Team
Resposta da The Retro Tee
Dear customer,
Thank you for taking the time to share your feedback — we truly appreciate it.We’re very sorry to hear that the print quality on your item didn’t meet your expectations. This is certainly not the standard we strive for, and we sincerely apologize for the disappointment.
To help us look into this right away, could you please send a quick message to our support team at support@theretrotee.com with your order number and a photo of the print? We’d be happy to investigate and make things right.
Thanks again for bringing this to our attention — your feedback helps us improve!
Best regards,
Theretrotee Customer service Team
The tshirt designs are cool
The tshirt designs are cool, but the tshirt is lacking. The neck doesn't stretch at all. The design is pure plastic. It feels awful. The tshirt is not soft, but rough and uncomfortable.
26 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your honest and detailed feedback—we really appreciate it, even when it’s hard to hear.
We’re truly sorry the T-shirt didn’t live up to expectations. A stiff neckline, rough fabric, and plasticky print are all serious comfort issues, especially when you’re excited about the design. That’s not the quality or feel we want our customers to experience, and we sincerely apologize.
We’ve shared your comments with our product and production teams as we actively explore softer fabrics and more flexible, breathable printing methods.
If you’d like, please share your order number, and we’ll do our best to make this right for you personally.
Thanks again for your candor—and for giving us a chance to improve.
Best regards,
Theretrotee Customer service Team
The t shirts hqve a thick plasticy…
The t shirts have a thick plasticy decal like an iron on type design. Its thick and uncomfortable. The sizing is off as well. They are oversized. I am so unhappy with them that they will be going straight to donation bin!
Order # TRT5750
16 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your feedback—we’re sorry to hear the print on your T-shirts feels thick, plasticky, and uncomfortable. That’s definitely not the wearing experience we aim for.
We’re actively working to improve our printing process to be softer and more breathable while keeping the designs vibrant. Your input helps push that change forward.
If you’d like, please share your order number, and we’d be happy to assist you directly.
Thanks again for your honesty—and our apologies for the disappointment.
Best regards,
Theretrotee Customer service Team
Resposta da The Retro Tee
Dear customer,
Thank you for your kind words 😊
We're glad you're satisfied with our product quality.
Best regards,
Theretrotee Customer service Team
The quality of the tshirt is great but…
The quality of the tshirt is great but the fit could be better and it is not as advertised. Pictures make it seem like the sleeves wrap nicely around your arms but they dont they are super wide and flappy. Nice novelty tshirt but because of fit being too baggy around the arms I dont see it wearing it often
18 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your genuine review 🙏
We appreciate you pointing out the issue with the sleeve fit. We will optimize our product description and design accordingly. Thanks again for your valuable advice.
Best regards,
Theretrotee Customer service Team
Love the prints but website should show…
Love the prints but website should show dimensions of prints on front of tee-shirt. I bought one thinking it would be a little larger than an 8 x 10 so people could see it quickly. Turns out it is the entire front of the tee. I love the other two I purchased. They do run a little small though so make sure and take your measurements before ordering.
18 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for your honest and valuable feedback 🙏
We’re glad you like the prints on your items. We’ll add detailed print dimensions on our website to help customers shop better. We also note your reminder about the sizing, thanks for sharing this tip with other buyers ✨
Best regards,
Theretrotee Customer service Team
Do not waste your money
Shipping took forever and a day, only for the shirt to be absolutely horrible. The fit is terrible, the quality is garbage and the print on it feels like plastic. I hoped maybe running it through he dryer would help soften things up, but it did not. Absolute waste of money.
9 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We’re truly sorry your order took so long to arrive—only to be such a disappointment in fit, fabric, and print quality. That’s incredibly frustrating, and we sincerely apologize for letting you down.
To look into this properly and understand what went wrong with your specific item, could you please share your order number? We’ll review it right away and get back to you with next steps as soon as possible.
Thank you for your honesty—and again, we’re sorry this fell so far short of what you expected.
Best regards,
Theretrotee Customer service Team
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