I saw an ad for The Retro Tee while browsing online for Father's Day gifts. There's an extensive selection, and they had a great sale going on, so I selected 3. They arrived in a timely manner, and my... Ver mais
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DO NOT buy anything from this company absolutely terrible quality and when you ask for a return and refund they offer 15% and to keep it, then offer 30% and tell you you have to pay to return to China... Ver mais
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When I first reviewed this item I was not impressed with the sleeves or size , the company saw my review and did an amazing job to make it right , offering another product, size or a partial refund. I... Ver mais
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I’m very satisfied with my purchase! I ordered three T-shirts, and the whole experience exceeded my expectations. The quality of the T-shirts is excellent – the material feels premium, they fit... Ver mais
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Informações sobre a empresa
Informações de contacto
71-75, Shelton Street,, Covent Garden, WC2H 9JQ, London, Reino Unido
- support@theretrotee.com
- theretrotee.com
3,4
Aceitável
97 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da The Retro Tee
Dear customer,
Thanks a lot for your lovely praise 😎
We’re delighted you fancy our premium tees and creative designs 🖼️
Best regards,
Theretrotee Customer service Team
Resposta da The Retro Tee
Dear customer,
Thank you for your nice compliment 😄
Happy to hear the items fit perfectly and boast fine quality ✨
Best regards,
Theretrotee Customer service Team
All of the shirts I purchased shrunk
All of the shirts I purchased shrunk to the point where I could not wear them after the first time washing.
24 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We’re so sorry to hear that your shirts shrank significantly after just one wash—that’s incredibly frustrating, especially when you were expecting to enjoy them for the long haul.
This isn’t the quality or experience we aim for, and we truly apologize. Our tees are meant to hold their shape with proper care (we recommend cold water and air drying), but excessive shrinkage like this suggests a material or finishing issue on our end.
If you’re open to it, please share your order number—we’d like to make this right with a replacement or refund, and also pass your feedback directly to our production team to prevent this in the future.
Thank you for your honesty and for giving us a chance to improve.
Best regards,
Theretrotee Customer service Team
First time buying from them
First time buying from them, but I was very happy with my t-shirt it feels a decent quality but time will tell, the delivery time was good also, I will buy again in the near future
1 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you so much for your nice comment 😃
We’re glad you had a pleasant first shopping experience and satisfied with the product quality and delivery service. Looking forward to your next order 🛍️
Best regards,
Theretrotee Customer service Team
I love my T-Shirt
I love my T-Shirt! My coworkers like the variety of shirts available on the website.
19 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Happy to hear you love your tee 😊Glad our diverse styles win favour with you and your colleagues!
Best regards,
Theretrotee Customer service Team
Low quality drop shipped from Ali Express
Low quality drop shipped from Ali Express
Had I known the about quality, I would probably have thought twice before ordering. And had I known about where the shirts were shipped from (the note from the carrier revealed that I was expecting a package from Ali Express), I would have taken the difference in Asian, European and American sizes in to consideration.
As a European I’m used to, when ordering from a US shop (and the retro tee advertised them selves with an address in Aurora, Colorado), I have to order a size smaller than my usual size. On the other hand, when I order from Asian shops I have to order one size larger.
So long story short, I received three tshirts officially in the size i ordered but WAY too small. Even more impractical, even if they are labeled at the same size - they are simply not the same with or length.
Buyers should also be warned that the pretty designs are put on the shirt with cheap vinyl print that will not survive normal washing or machine drying.
Company’s ’contact us’-link on the page is dead leaving me with out the possibility to contact a customer service. I genuinely doubt that they actually have one.
But hey - I DID get a product for my money, so not a total scam.
21 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thank you for taking the time to share your honest and thoughtful feedback—we truly appreciate it.
First, we sincerely apologize for the confusion and disappointment regarding both the sizing inconsistency and the print quality. You’re absolutely right: if a brand presents itself as US-based , customers should reasonably expect consistent sizing and durable materials—and we fell short of that standard in your case.
To clarify: our products are not drop-shipped from AliExpress. We design and produce our apparel through our own production, and all orders ship from our fulfillment centers. That said, we acknowledge that inconsistencies like the ones you experienced—different fits across the same labeled size and vinyl prints that degrade quickly—are unacceptable, and we’re urgently reviewing our quality control and grading standards.
We also regret that our “Contact Us” link wasn’t working when you tried, we’d like to help directly.
Could you please share your order number? This will allow us to investigate your specific items, understand where things went wrong, and make things right—whether through a refund, replacement, or other resolution.
Again, thank you for your candor. It’s feedback like yours that pushes us to improve.
Best regards,
Theretrotee Customer service Team
The quality of the T-shirt and the print is really good — I recommend it.
14 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
Thanks for your nice recommendation 🥰
Glad you're satisfied with the tee quality and print details ✨
Best regards,
Theretrotee Customer service Team
Do not order from this company
Do not order from this company. They refuse to give refunds for terrible clothing. The shirt looks like a potato sack and the print is that plastic feeling so stiff and will crack and peel after one wash and dry. Seriously … avoid this company! I was offered a 15% discount and said no then they offered 50% discount. Just give me a refund or exchange for something better. Terrible way to treat customers.
18 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We hear you—and we’re truly sorry your experience left you feeling dismissed and frustrated. You deserved better, and we sincerely apologize.
You’re absolutely right: if a product doesn’t meet basic quality standards—whether it’s the fit, print durability, or comfort—it shouldn’t be passed off with discounts alone. A refund or exchange should always be a clear, respectful option, especially within our return window.
Please offer us your order number here, we will check and offer a better solution for you as soon as possible.
Thank you for holding us accountable. This isn’t the standard we want to represent, and your feedback is already prompting internal review of both our product quality and how we handle concerns like yours.
Again, we’re deeply sorry—and grateful you gave us a chance to make it right.
Best regards,
Theretrotee Customer service Team
Design Material Comes Up Short
Ordering was easy, updates on shipping were helpful.
The shirts...that is the 2-star. The images are a heavy firect to frame which leaves you feeling like you are wearing a piece of plastic. Its hot. Its rigid. Had I known the design I would have not ordered the shirts.
The hat, the hat is a 5-star
8 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
We are sorry that the printed shirts feel stiff and stuffy and fail your expectation.
We will improve our printing material to make it softer and more breathable.Glad you are totally satisfied with our hat, your honest feedback is really precious to us.
Please kindly offer us the order number or contact our email support@theretrotee.com with your order information, we will check the shirt and help you better.
Best regards,
Theretrotee Customer service Team
The options for prints was stellar
The options for prints was stellar. So many fantastic choices…however the fit of the shirt is terrible. I ordered 4 of the retro baseball style t-shirts in size small. They arrived and are just squares. Super disappointed , washing did not help with sizing. Unfortunately won’t be able to wear them. Should have probably gone with a regular T-shirt. Unfortunate because like I said the prints were awesome, the actual shirts are not.
14 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
We are extremely sorry to hear the retro baseball tees have such poor fit and let you down deeply 😔
We totally agree the prints are wonderful, yet the cut fails to meet your needs even after washing.We will improve the tailoring and sizing of this style right away. Please offer us your order number, and we will offer you proper solutions to make it right.
Best regards,
Theretrotee Customer service Team
Runs small...now I'm stuck with it.
It came quicker than most, but the fit is tight, I didn't want a tight jersey...and I don't trust the return policy after so many online orders over the years. Too bad, too... I do love the design. Wish I could wear it. Now, it will be a drawer hermit.
4 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
We feel really sorry the jersey fits tighter than you expected.
It’s such a pity you love the design yet can’t wear it comfortably.We fully understand your concern about return policy issues. Please offer us the order number or contact our email support@theretrotee.com with your order information, we will check and help you better.
Best regards,
Theretrotee Customer service Team
Great quality shirts
Great quality shirts, love the way they fit!
17 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
Thanks so much for your sweet review 🥰
We’re happy you love the great quality and perfect fit of our shirts!
Best regards,
Theretrotee Customer service Team
Great material and fit with the perfect…
Great material and fit with the perfect retro look!
1 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
Thank you for your lovely feedback!
Delighted that you love the nice fabric, comfy fit and classic retro style ✨
Best regards,
Theretrotee Customer service Team
Problem with my order was fixed very…
Problem with my order was fixed very quickly and with the upmost apologies.
7 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
Thank you for your kind words 🥰
We are glad we could resolve your order issue promptly.We truly value your satisfaction and will keep offering thoughtful service always ✨
Best regards,
Theretrotee Customer service Team
Tee was really short.
1 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
We’re so sorry to hear the tee runs way too short for you. We totally understand your disappointment.
Our team will email you shortly to assist. Could you please send us your registered email or full name via private message so we can locate your order and help resolve this?
Best regards,
Theretrotee Customer service Team
Brilliant product
Brilliant product. The tee shirt is really good quality. Delivery took a little while but that was down to passing through international customs etc, but don’t be put off by that. I think from ordering to delivery it was something like 14 days which is nothing really. Overall, really pleased. Would recommend.
14 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear Customer
Thank you so much for your lovely and sincere review!
Delighted that you love the great quality of our tees. We really appreciate your understanding about the slight delay caused by international customs clearance.
So glad you are fully satisfied with your purchase and willing to recommend us. Looking forward to your next order!
Best regards,
Theretrotee Customer service Team
Ill fitting and poorly made
Some of the illest fitting and poorly made t-shirts I’ve ever had. Weird stitching errors and inconsistent sizes. I bought 3 x XL shirts and one of them is at least 2 inches shorter than the other two. Another has an odd seam in the middle of what should be a round colour making it more like a v neck. Designs were all iron on plastic which will 100% crack and peel off after a few washes. All arrived crumpled together in one tiny bag from China ( took over a week to arrive). If I’d bought them from Temu for a fiver each I wouldn’t be complaining, but at £17 each I would not recommend at all.
13 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We are truly sorry for your terrible experience with the T-shirts. We feel extremely apologetic about the poor tailoring, inconsistent sizing, stitching flaws, odd seam design, plastic iron-on prints, and the unsatisfactory packaging and long delivery time.
Your feedback is very valuable to us. Our support team will contact you by email shortly to look into your order and offer a proper solution to make things right.
Best regards,
Theretrotee Customer Service Team
low quality
While the order was sent the quality of the shirt was minor. Cheap print and chep fabrics.
20 de abril de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We’re truly sorry to hear you’re disappointed with your order. The shirt fabric feels cheap and the print quality is unsatisfactory, which is never the standard we want to deliver.
Could you please send us your registered email or full name via private message? We’ll help locate your order and resolve this for you.
Best regards,
Theretrotee Customer Service Team
The prints on the T-shirts are like a…
The prints on the T-shirts are like a thick layer of plastic.
1 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We’re very sorry to hear the prints on your T-shirts feel like a thick plastic layer and do not meet your expectations. We totally understand your disappointment.
Could you please send us your registered email or full name via private message? We will help locate your order and sort out a proper solution for you.
Best regards,
Theretrotee Customer Service Team
An expensive product and one wash and…
An expensive product and one wash and the logos on the t-shirt look like trash
12 de maio de 2026
Opinião espontânea
Resposta da The Retro Tee
Dear customer,
We are truly sorry to hear the logo on your T‑shirt deteriorated terribly after just one wash, especially given you paid a premium price for it. This is absolutely not the quality we promise.
Our support team will email you shortly to look into this and arrange a proper solution for you.
Best regards,
Theretrotee Customer Service Team
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