Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Delivery cost is too expensive. More photos, details and description needed for each item on the website. This will help with deciding whether to purchase the items or not. As in many cases when the... Ver mais

Classificada 5 em 5 estrelas

Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy wi... Ver mais

Classificada 5 em 5 estrelas

Bought Kurt sandals and a dress for a wedding from the website both fit perfect all brand new with tags fast delivery all in great condition, sandals came in box. Will be back :) some great bargains... Ver mais

Classificada 1 em 5 estrelas

Sale Lab sells distressed inventory products that haven’t sold in the previous season or seasons, often in limited sizes. Some items may be samples. They used to be good for a cheap bargain,... Ver mais

Informações sobre a empresa

  1. Loja de moda masculina
  2. Loja de cintos
  3. Loja de calças de ganga
  4. Loja de malas e bolsas
  5. Designer de jóias
  6. Loja de moda feminina

Escrito pela empresa

About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

532 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great prices

Great prices. Original goods revived promptly.

30 de novembro de 2025
logótipo da Sale Lab

Resposta da Sale Lab

Thank you for your great review, Aodan! We appreciate you!

Classificada 5 em 5 estrelas

I don’t usually write reviews

I don’t usually write reviews, but this time it truly deserved one. I’ve been purchasing from The Sale Lab for a long time, and this was the first time I ever had an issue with an order. The boots I received didn’t look brand new, and the laces were in poor condition.

I reached out to the team to share my feedback, and they got back to me almost immediately with a solution that was more than satisfactory. They helped me refresh the boots with some leather cream and new laces, making them look as good as new.

Their professionalism, responsiveness, and care reminded me why I’ve trusted them for so many years. The Sale Lab is a company you should never hesitate to buy from — truly a 10/10.

5 de dezembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Thank you so much, Israel! We appreciate your great and honest feedback!

Classificada 1 em 5 estrelas

Their product are not authentic i…

Their product are not authentic i bought stone island jumper wear it one time the color went from blue to white like bleach

19 de setembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Hi, thanks for your review. Respectfully, you are absolutely incorrect. Have you washed it correctly? If you know Stone Island, you'll understand that their product care instructions must be kept to. You also have everything on the product to check authenticity yourself, i.e. RFID tag, the QR code, and the actual quality of the product. If you know Stone Island, you'll know the product you've received from us is genuine - not to mention our supplier literally runs the Stone Island website, but hey ho, leave us a 1 star review if it makes you feel better. Have a great day!

Classificada 5 em 5 estrelas

Fantastic after sales service

Fantastic after sales service. Could not recommend the sales lab highly enough.

5 de dezembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Thank you so much, Andrew! Means the world to a small business like us. You're the best!

Classificada 5 em 5 estrelas

Great price

Great price. Love the Ugg slippers. I was very skeptical at first as the price was perfectly cheap, (I did buy during Black Friday) but everything arrived as it should and in good time! Great stuff.

2 de dezembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

THANK YOU SO MUCH! Your review is perfect, we are very grateful! :-)

Classificada 4 em 5 estrelas

Order arrived but reluctant to buy again due to delivery issues

My order arrived within 8 days. It was meant to be delivered on the 7th day after ordering but of course, DPD failed to complete the delivery round. Whats concerning is, initially they uploaded a photo of a completely different house/street to mine which to be frank, had me worried. The following day the order arrived, the outer packaging was completely ripped open (as can be seen on the photo they took when they handed it to me) and the box my shoes came in was bashed in. The good thing is, none of my items were stole but lets face it, they could have been. I am begging this company to LISTEN to customers, numerous customers are complaining about delivery issues - that tells you one thing - You need to switch back to Royal Mail. I paid £6.50 for delivery for a 2kg sized shoe box parcel, RM are actually cheaper and on time so unless the delivery company changes, Its unlikely I will purchase again.

1 de dezembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Thank you for you detailed and honest review, Chloe. It really does help us grow and improve as a small business. We appreciate this very much!

Classificada 2 em 5 estrelas

Misleading advertising

Misleading advertising . Time wasted returning.

1 de dezembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Hi She, I'm sorry to hear about your experience with us. It would be really helpful for us to understand a bit more behind your short, punchy review. It really can punish a small business like us, so we really would like to hear more details about this so we can make it right. Please email me customerservices@salelab.co.uk. All we want to do is provide great branded gear at unbeatable prices and make customers happy. It's very busy for us at the moment, but we are working through everything as efficiently as possible.

Looking forward to hearing from you!

Classificada 5 em 5 estrelas

Excellent website

Excellent website, Fair prices and excellent products. You won't prices like this anywhere

1 de novembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Thank you Amjad - we give your 5 star review 5 stars of its own! Stay legendary!

Classificada 3 em 5 estrelas

Mixed Feelings

The website is great and they have an excellent selection of products. However, shipping has been slower than advertised. Also, I returned an item from a recent order nearly two weeks ago and have yet to receive any confirmation of its arrival or a refund, despite sending multiple emails.

I also placed another order in which one item was missing, and it’s been difficult to resolve the issue since the company does not respond to emails and provides no contact number.

I’m hoping these issues can be resolved soon, as I’d love to continue purchasing from them.

28 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong item sent and delivered to wrong address.

So I was unsure about ordering from this site and I should have stuck with my gut. I ordered a white pair of slip on vans and they sent the wrong shoes I got black lace up vans instead. All they got right was the size. DPD even delivered it to the wrong address cause apartenly it's hard for people to read numbers now. Wish I didn't even bother, and now I have to wait and see if they can'tact me back from customer service to sort this out. Will contact my bank to get refund of they don't reply.

UPDATE: it is now 24th Dec and my refund has still not cleared which was processed on 11th December. I feel like I made need to report this company to someone to get this sorted. Ridiculous. Please do not buy from this company they are terrible.

21 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dont even try to deliver to your house…

Dont even try to deliver to your house in the 1 or 2 days advertised, just sraight to hub. Gave benefit of doubt first time. Not again..Disgraceful.

20 de novembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Thanks for the review. As a small company, 1-star ratings really do make a huge impact — so we appreciate you taking the time.
Just to clarify, although we’d love to personally hand-deliver every parcel, we’re unfortunately not in control of the couriers’ actions or their occasional habit of going straight to the hub instead of attempting delivery.

If any issues ever come up, we genuinely prefer customers contact us first at our customer service email so we can actually resolve the problem

Classificada 5 em 5 estrelas

What a fantastic site!!

What a fantastic site!!! I have bought so much from them.. swimwear, outerwear, jeans, dresses all designer at a fraction of the original price. All arrived within 24-48 hours nicely packaged and folded. I had one return to make which was simple and refunded very quickly. Brilliant service

15 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time buyer - Amazing!

I recently bought a pair of ski trousers from Sale Lab for around 70% off retail, and they are absolutely perfect. The fit is spot-on, the quality is amazing and they arrived incredibly quickly. First time using this website and 1000% will be using again.
Genuinely can’t believe how good a deal I got, top end designer gear at unbelievably low prices. I’ve already been recommending Sale Lab to all my friends. Best value I’ve come across in a long time. Highly recommend!

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed

Very disappointed. Jeans I received are very different from the jeans in the picture on the website.
Not pleased at all.

14 de novembro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Hi Nini,

Thanks for your feedback. I have requested further photographs and details from you regarding your product, as the ones you've provided don't appear to show a different product to the listing image. Happy to review further once additional images are provided/item is returned to us at our cost.

Much appreciated!

Classificada 5 em 5 estrelas

An amazing company

An amazing company, with phenomenal products. There is nowhere else you can get Balenciaga Speed for these prices, Sale Lab is gold. Just placed another order for products with again, unbelievable prices. Customer service is amazing too - refund super fast if needed. Highly recommend.

28 de outubro de 2025
Opinião espontânea
logótipo da Sale Lab

Resposta da Sale Lab

Thank you so much, Jay! This means everything to a small business like us! We promise to keep bringing you great products at unbeatable prices! :-)

Classificada 1 em 5 estrelas

Wrong size delivered! 😔

Trainers Delivered promptly and in good condition. However, the trainers I ordered should have been a size 6.5, but the ones delivered are a size 8, sadly way too big for me. Fortunately my daughter is a size 8, so I will keep them and gift them to her, to save the inconvenience of having to send them back.
A shame that I have to re-order new trainers needed for work, but perhaps from somewhere where the sizing information can be trusted! 🙁

25 de outubro de 2025
Opinião espontânea

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