That’s great website to find online dating, I joined this web not even one month and found my love and we will planning to getting married sooner. Thank you for your support and helping me to meet th... Ver mais
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This was my first time on the app. I got a little confused and was feeling frustrated. William responded very quickly and help me understand the situation. Definitely not something I’ve experienced wi... Ver mais
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Another useless dating site. I set up a profile and paid for membership. Won't let me filter by my location. All I kept getting was pop ups to upgrade my membership for more money. Paid for one... Ver mais
A empresa respondeu
I'm very impressed with the quick response to my concern. in addition to providing information that I did not know. Great support group.
A empresa respondeu
Informações sobre a empresa
Sobre Sequel
Escrito pela empresa
Real Connections for the 50+ Collective
Your Story Isn’t Over. It’s Just Finding Its Perfect Second Act.
Sequel is a dating app designed for the 50+ collective. We live by the idea that you don’t need more matches, you need the right conversation. Sequel is the perfect intersection of simplicity, deep connections and user safety.
Why Mature Adults Choose Sequel:
- Human-Centric Moderation: We don’t just moderate, we curate. Every profile undergoes a dual-layered verification process combining advanced AI with the most sophisticated tool available: the human eye.
- Zero-Tolerance for Fakes: We maintain a strict policy against AI-generated photos, synthetic content, and deceptive profiles. At Sequel, you interact with real and vibrant individuals.
- Intentional Connections: Whether you are seeking a long-term relationship, marriage, deep friendship, or simple companionship, our platform ensures you meet people aligned with your specific pace and values.
- Privacy as a Luxury: Your data is protected by TLS 1.2/1.3 protocols and enterprise-grade Cloudflare security. Profiles are shielded from the public web and are only visible to registered, verified members.
- Sophisticated Discovery: Move beyond basic bios. Explore interests, from vintage cinema to travel destinations, using a refined search engine with customisable parameters.
Our Social Mission
We provide a space free from the deception and risks often found in the digital dating world. By filtering out the noise, we make room for what actually matters: real conversations and genuine chemistry.
Live your way. Find your Sequel.
Register now at thesequelapp.com
Informações de contacto
Estados Unidos da América
- +1 (302) 262-55-41
- support@thesequelapp.com
- thesequelapp.com
Every story deserves a Sequel
4,4
Excelente
28 opiniões
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Fast friendly service replied quickly…
Fast friendly service replied quickly to responds!
20 de abril de 2026
Resposta da Sequel
Dear Customer,
We’re pleased to know that you were satisfied with the quick response and clear communication.
Ensuring that every request is handled promptly and transparently is very important to us.
Thank you for sharing your feedback!
Always received positive and great help from customers servicewebsite to find online…
That’s great website to find online dating, I joined this web not even one month and found my love and we will planning to getting married sooner. Thank you for your support and helping me to meet the right person in my dreams ❤️
20 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Chan,
We’re truly happy to hear that your recent experience has improved and that you’ve found your special someone on our platform!
It’s wonderful to know that things have taken a positive turn for you and that you’re now preparing for such an exciting step as marriage.
Thank you for sharing your story with us—we really appreciate it!
The best customer service I have ever…
The best customer service I have ever encountered. Prompt, courteous response.
20 de abril de 2026
Resposta da Sequel
Dear Customer,
We sincerely appreciate you taking the time to share your positive experience with us. It’s wonderful to know that our online support has been the best you’ve ever received.
Your feedback truly inspires our team to keep providing top-quality service. Should you need any help in the future, we’ll always be here for you.
The Support team got back to me as soon…
The Support team got back to me as soon as I notified them of an issue which the issue they resolved the matter of minutes they were extremely helpful and I’m grateful for the way they handled the situation.
20 de abril de 2026
Resposta da Sequel
Dear Melissa,
We appreciate you taking the time to leave us this great review. We're happy to hear that we resolved the issue in a matter of minutes and were extremely helpful. We wish you all the best in finding a match!
Another useless dating site
Another useless dating site. I set up a profile and paid for membership. Won't let me filter by my location. All I kept getting was pop ups to upgrade my membership for more money. Paid for one month but got frustrated and deleted my profile within 30 minutes, Lost $25.
19 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Richard,
We appreciate you taking the time to provide such a thorough description of your experience. We understand how frustrating it must have been to feel the need to remove your profile so shortly after joining our website.
If you come across profiles that seem misleading about their location, we encourage you to report them through the platform. Each report is reviewed by our moderation team, who will take the necessary steps where appropriate.
Please also keep in mind that our platform includes a location-based filtering option. Our support team will gladly assist you in configuring these settings to help you connect with more suitable matches.
This was my first time on the app
This was my first time on the app. I got a little confused and was feeling frustrated. William responded very quickly and help me understand the situation. Definitely not something I’ve experienced with other dating apps. Kudos to sequel.
19 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Bruce,
We're glad you enjoyed your experience on the app. We appreciate your feedback and are so happy that our team could quickly help clarify things for you. Thanks for the kudos!
I’m very disappointed in this website…
I’m very disappointed in this website primarily personal choice and the lack of available people apparently in my area, I have tried to cancel the subscription and the system doesn’t recognize my login email or my password so I have no way to continue the cancel, any help would be appreciated
17 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Jeffrey!
Thank you for your feedback.
We’re sorry to hear about your experience and understand how frustrating it must be to have trouble accessing your account, especially when trying to cancel a subscription.
If the system isn’t recognizing your login details, it may be due to a different email being used during registration or a minor error in the credentials. We recommend using the “Forgot Password” option and trying any alternative email addresses you may have.
You can also reach out to our support team support@thesequelapp.com with any details you have, and we will help locate your account and assist with the cancellation as quickly as possible.
I'm very impressed with the quick…
I'm very impressed with the quick response to my concern. in addition to providing information that I did not know. Great support group.
17 de abril de 2026
Resposta da Sequel
Dear Vivian!
We're happy to hear that our support group quickly addressed your concern and provided helpful information. We appreciate your positive feedback and are grateful for your time.
Alex was quick to reply
Alex was quick to reply, very professional and a pleasure to deal with
17 de abril de 2026
Resposta da Sequel
Dear Customer,
We're happy to hear that you had a positive experience. It's great to know our service met your expectations. Thank you for your feedback.
I am very pleased with my experience…
I am very pleased with my experience today. The person was very helpful. Thank you again
16 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Trevelyn,
We are happy to hear that you had a positive experience and that our team member was helpful. Thank you for sharing your valuable feedback with us!
My inquiry was answered within an hour
My inquiry was answered within an hour! NICE. I was impressed.
15 de abril de 2026
Resposta da Sequel
Dear Jay,
We're happy to hear that your inquiry was answered quickly! We appreciate you taking the time to leave us this positive feedback.
Finally a customer service…
Finally a customer service representative took care of my concerns
Thank you
15 de abril de 2026
Resposta da Sequel
Dear Cheryl,
Thank you for your feedback! It means a lot to us.
We're happy to hear that our customer service representative took care of your concerns properly. In case of any questions, do not hesitate to contact us!
I was able to get someone on the phone…
I was able to get someone on the phone to help with the problem at hand.........that's a big plus!!
15 de abril de 2026
Resposta da Sequel
Dear Customer,
We're happy to hear that our team was able to resolve your issue. We appreciate you taking the time to share your positive experience with us!
Cooperative team and all tried to…
Cooperative team and all tried to resolve my issue which was caused by my Facebook feed suggesting a local dating site was so when in fact turned out to be mostly American and not local to Queensland Australia.
14 de abril de 2026
Resposta da Sequel
Dear Michael,
We appreciate your feedback and are glad our team worked together to address the issue you experienced with the suggested dating site. We value your input!
Greasy
I would go lower, but I am trying to be fair… In a big city of Toronto… There’s like three people in my area…
Also super concerned about how hard it is to reach customer service
And how difficult it is to cancel membership… Always find it super great greasy with the automatic renewal every month… When they hide the cancellation and make it super difficult to find.
13 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Jim!
Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating.
Profile availability can vary depending on search settings, preferences, and activity in a specific area, which may sometimes result in a limited number of visible matches.
We also want to clarify that subscription details, including renewal terms, are presented at the time of purchase, and membership management, including cancellation, can be completed directly through account settings or with the help of our Support Team. Our goal is not to make this process difficult, and we appreciate you pointing out how it felt from your perspective.
If you experienced any difficulty reaching support or cancelling your membership, we would be glad to review this and assist you directly. Please feel free to contact us!
Thank you again for your feedback - it helps us continue improving the experience for our members.
Prompt and professional
11 de abril de 2026
Resposta da Sequel
Dear Customer,
We are happy to hear that you were satisfied with your experience using our services. Thank you for your kind words!
Visited the site and signed up but then decided it wasn’t for me …
Visited the site and signed up but then after looking around I found that I did not really like it, the layout, the guys, etc. so I chatted with CS and explained and they gave me a full refund. Was very happy with CS.
12 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Mac!
We appreciate you taking the time to share your experience. We're happy to hear that our customer service team was able to assist you with a refund. We value your feedback!
courteous, clear, helpful, precise…
Very courteous educational and precise clear instructions to answer my confusion.
9 de abril de 2026
Resposta da Sequel
Dear Patricia!
We appreciate you taking the time to share your feedback. We are happy to hear that our instructions were helpful and clear in resolving your confusion.
Fixed my problem quickly and easily.
Fixed my problem quickly and easily.
6 de abril de 2026
Opinião espontânea
Resposta da Sequel
Dear Keith,
We're happy to hear that we resolved your issue without any difficulty. Thank you for your positive feedback. We really appreciate it!
Resposta da Sequel
Dear Keith,
We're happy to hear that you were satisfied with our services. We really appreciate your positive feedback!
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