Theseventharkive Opiniões 

283
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

All the designs are pretty and original, I love the fact that she’s an army too and do gorgeous clothes for us. She’s super kind and reply pretty quickly when you send a mail to know how your order is... Ver mais

Classificada 5 em 5 estrelas

Fantastic product and excellent customer service! When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues... Ver mais

Classificada 3 em 5 estrelas

Very good product!! Just upsetting that I had to wait so long for my orders, I had been buying from them for awhile and was disappointed when they went MIA for a few years not acknowledging unfulfill... Ver mais

Classificada 5 em 5 estrelas

KenyUniverse is one of the best small Kpop/anime inspired small brands I have ever experienced and had the pleasure from shopping from! The staff are super friendly, interactive and do their best to... Ver mais


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

283 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(283)

13 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I still haven't received my order

I still haven't received my order or heard any updates in regards to it. I know I preordered two of the Bangtan hoodies but the preorder said at the end of September. Alongside this order I got the UGH jacket which I received an email regarding some missing pieces and the shipping getting delayed which was fine. Except the email said I would get an update with shipping info soon. This email was sent in September 5th and I still haven't heard anything I even tried responding to the email. I'm getting frustrated because I paid a lot of money for these and I really like this brand as I have gotten stuff from them before.

5 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This company is amazing!!

This company is amazing!!! I have several zip-up hoodies and they are hands down the best I’ve ever had. Thick sweatshirts with beautiful embroidery, the quality is unmatched. Fast shipping and good customer service. I highly recommend buying products from this company!!!

15 de novembro de 2022
Classificada 5 em 5 estrelas

Made my whole week

The attention to detail truly made me smile, thank you for the care gone into my delivery. The jacket I purchased is so soft and truly felt like I got the WeVerse version.

15 de outubro de 2022
Classificada 5 em 5 estrelas

KNJ hoodie

Purchased the KNJ hoodie for a friend’s birthday present. The hoodie was very comfy, perfect size, and made with quality material. Love it!!!

6 de setembro de 2022
Classificada 5 em 5 estrelas

soft and comfy!

The hoodie is made of quality material and super soft! It is warm and comfy. If you have broad shoulders, I would recommend sizing up, usually I'm a large, and I got an xl. It fits like the descriptions says. Overall I'm really happy with the hoodie and will wear it frequently!

26 de setembro de 2022
Classificada 4 em 5 estrelas

slow response time - but great products

Their products are great.
Items were true to size and nicely made.
It's sometimes difficult to get ahold of them in regards to shipping updates. My pre-ordered items got pushed back several times and it was tricky to track any information about the new release date and several weeks passed until I was able to get a proper response.
But happy with my order after all.

7 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I am so much happy with my purchase

I am so much happy with my purchase! I ordered the 'Still with you' zip up, and it's so pretty ! And the quality is also very good! Nothing else to say except keep going!
Maybe the delivery took a little while, but honestly I do not mind if it's for having such good clothes at the end. It's worth it!
I already ordered some more :)

24 de agosto de 2022
Classificada 5 em 5 estrelas

100% Worth it! <3

I've received one zip-up hoodie and just ordered another one today. I highly recommend them and they're of excellent quality. The customer service is really fast if you have any concerns, and they're so comfy!

6 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

love it

ordered to the UK and wasn't too sure how long it would take and if i would be charged. in the end i was i had 4 charges come off my account which roughly came to £4 in the end and was a bit sceptical of the quality of the clothing when i realised my parcel was shipped from china but its absolutely amazing

22 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Still have not received my order

I have ordered 3 pieces months ago. The dates for releases of shipments keep changing and changing everytime I come and check on the website. Not sure if I am ever going to receive what I ordered or I was scammed..

18 de julho de 2022
logótipo da Theseventharkive

Resposta da Theseventharkive

Hi Milda,

I'm really sorry about the bad experience you've had with us,
Your order was a pre-order, which explains the wait. However, as mentioned in the email that has been sent to you earlier, we've had printing issues on one of our items that happened to be in your order.
Therefore, this order was delayed, letting us time to reprint the t-shirt for a better quality,

Your order has been shipped out earlier today, so no need to worry, you'll get everything you ordered! You should have already received your confirmation email as well as your tracking number,

Feel free to pop us a message on Instagram or via email if you have any other issue with your order, and let us know how you like your order when you get it!

Have a great day <3

Classificada 5 em 5 estrelas

YOU WILL LOVE BUYING FROM THIS STORE TRUST ME

Absolutely amazing store!!!! They have more than just beautiful designs, outstanding customer service!! I had lost one of then hoodies I brought from them the black Yoongi one and I had ordered it again because I loved it that much!! However I had found it again at home and they were more than happy to send me another hoodie of my choice!!! Even though I had already recieved the other Yoongi hoodie I ordered, they agreed to send me the other one because it wasn’t exchanged in time! I spoke to Ken and Ezra who sorted everything out for me so big big shoutout to them! Buy from this store you won’t regret it!!! Awesome designs and great lovely people who work there willing to go the extra mile for customers :)

11 de julho de 2022
Classificada 5 em 5 estrelas

BTS zip up

Great quality material. Preordered a zip up and got here in a reasonable amount of time .

5 de julho de 2022

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