All the designs are pretty and original, I love the fact that she’s an army too and do gorgeous clothes for us. She’s super kind and reply pretty quickly when you send a mail to know how your order is... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic product and excellent customer service! When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues... Ver mais
Very good product!! Just upsetting that I had to wait so long for my orders, I had been buying from them for awhile and was disappointed when they went MIA for a few years not acknowledging unfulfill... Ver mais
KenyUniverse is one of the best small Kpop/anime inspired small brands I have ever experienced and had the pleasure from shopping from! The staff are super friendly, interactive and do their best to... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I still haven't received my order
I still haven't received my order or heard any updates in regards to it. I know I preordered two of the Bangtan hoodies but the preorder said at the end of September. Alongside this order I got the UGH jacket which I received an email regarding some missing pieces and the shipping getting delayed which was fine. Except the email said I would get an update with shipping info soon. This email was sent in September 5th and I still haven't heard anything I even tried responding to the email. I'm getting frustrated because I paid a lot of money for these and I really like this brand as I have gotten stuff from them before.
I still have not received my order that…
I still have not received my order that was supposed to ship October 31. Then it changed to November 28th and it still hasn’t shipped
PJM “Young Forever” zip-up hoodie review
My Young Forever zip-up came very quickly!! I absolutely love the design and quality of the jacket. Not only is it super cute but it’s thick enough to keep me warm. Thank you Ezra and Ken ^^
This company is amazing!!
This company is amazing!!! I have several zip-up hoodies and they are hands down the best I’ve ever had. Thick sweatshirts with beautiful embroidery, the quality is unmatched. Fast shipping and good customer service. I highly recommend buying products from this company!!!
Made my whole week
The attention to detail truly made me smile, thank you for the care gone into my delivery. The jacket I purchased is so soft and truly felt like I got the WeVerse version.
Terrible customer service
I wish I could rate 0 because I have been waiting 4 months for my order and no one is answering my emails.
The website was easy to use and of…
The website was easy to use and of course the product was exactly what I wanted! I love my Hobi sweater and I hope to buy more in the future.
KNJ hoodie
Purchased the KNJ hoodie for a friend’s birthday present. The hoodie was very comfy, perfect size, and made with quality material. Love it!!!
soft and comfy!
The hoodie is made of quality material and super soft! It is warm and comfy. If you have broad shoulders, I would recommend sizing up, usually I'm a large, and I got an xl. It fits like the descriptions says. Overall I'm really happy with the hoodie and will wear it frequently!
slow response time - but great products
Their products are great.
Items were true to size and nicely made.
It's sometimes difficult to get ahold of them in regards to shipping updates. My pre-ordered items got pushed back several times and it was tricky to track any information about the new release date and several weeks passed until I was able to get a proper response.
But happy with my order after all.
I am so much happy with my purchase
I am so much happy with my purchase! I ordered the 'Still with you' zip up, and it's so pretty ! And the quality is also very good! Nothing else to say except keep going!
Maybe the delivery took a little while, but honestly I do not mind if it's for having such good clothes at the end. It's worth it!
I already ordered some more :)
100% Worth it! <3
I've received one zip-up hoodie and just ordered another one today. I highly recommend them and they're of excellent quality. The customer service is really fast if you have any concerns, and they're so comfy!
love it
ordered to the UK and wasn't too sure how long it would take and if i would be charged. in the end i was i had 4 charges come off my account which roughly came to £4 in the end and was a bit sceptical of the quality of the clothing when i realised my parcel was shipped from china but its absolutely amazing
Still have not received my order
I have ordered 3 pieces months ago. The dates for releases of shipments keep changing and changing everytime I come and check on the website. Not sure if I am ever going to receive what I ordered or I was scammed..

Resposta da Theseventharkive
YOU WILL LOVE BUYING FROM THIS STORE TRUST ME
Absolutely amazing store!!!! They have more than just beautiful designs, outstanding customer service!! I had lost one of then hoodies I brought from them the black Yoongi one and I had ordered it again because I loved it that much!! However I had found it again at home and they were more than happy to send me another hoodie of my choice!!! Even though I had already recieved the other Yoongi hoodie I ordered, they agreed to send me the other one because it wasn’t exchanged in time! I spoke to Ken and Ezra who sorted everything out for me so big big shoutout to them! Buy from this store you won’t regret it!!! Awesome designs and great lovely people who work there willing to go the extra mile for customers :)
BTS zip up
Great quality material. Preordered a zip up and got here in a reasonable amount of time .
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.



