The Stag and Hen Experience Opiniões 

277
TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

From our very first conversation with Naomi through to working with Zoe and finally Steve, the entire experience was seamless. Organising a hen party for 10 people in Valencia could have been st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really impressed with the Hen and Stag Experience service. Everything ran smoothly. We stayed in Cardiff in the decks fifty large party house with hot tub. Really great house geared up for stag... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Think twice before you book your special occasion with this company. If things go wrong they take no responsibility. House booked was not as described. Not enough beds as promised for everyone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From start to finish, the guys listened to what we wanted from from our Stag, guiding us to all the options and giving us their opinions based on their own experiences and expertise to select the... Ver mais

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Informações sobre a empresa

  1. Empresa de organização de eventos

Escrito pela empresa

Our team of experienced Stag and Hen organisers have over 10 year in this field and have consistently provided quality Stag and Hen weekends throughout the UK and Europe. The Stag and Hen Experience was set up after employees in the travel industry decided that they could do it better and by the reviews from our customers we believe we have. Below are some pointers to show why to secure your weekend with us. Personalised Quotations – We design your weekend to suit you so even if we have to send you 10 quotes to get the perfect weekend for you we will do. All our quotes cover every detail so you know exactly what you are paying for. Online Booking System - When you book a weekend with us all the details of the weekend will be available on your personalised website. Payment Plan – To make life easier, we can make an individual payment plan for you. Your Money is Protected – We are a fully bonded company. All payments made by credit/debit card or bank transfer to The Stag and Hen Experience Ltd are held by HSBC Merchant Services until after your event. We fully comply with the Package Travel Regulations of 1992. We do not charge for booking amendments – If after booking your weekend you need to change any aspect on your booking including the destination then that is not a problem. We do not charge you for amendments. Price match promise – If you have a quote from another company then we will price match the quote on a like for like basis. 9 times out for 10 we will be able to beat the quote and save you money. If you would like to call and speak to one of our experienced advisors on 01202 566 100 then feel free, we are always here to help. Kind regards,


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4,2

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TrustScore: 4 em 5

277 opiniões

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(277)

10 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Professional service from start to finish…

From start to finish stag and hen experience staff were absolutely lovely to deal with..zoe couldnt do enough to help us organise our hens weekend. So helpful ..everything was superb from the accomodation to the various activities we chose..in particular cocktail making ( great fun).we did encounter one issue where a night club did not have our booking but on reporting this to Steve he very promptly took on the issue without any arguments and dealt with it in a very professional manner. I could not recommend this company enough..an absolute pleasure.thank you
And great value.we were all very happy.only issue with accomodation was it cost 40 sterling..bit pricey.!

5 de maio de 2023
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Resposta da The Stag and Hen Experience

Hi Geraldine,

Many thanks for your kind words, I know the team and Zoe in particular, would be pleased you had a fantastic time.

If you have another weekend in the future, get back to us as we would be more then happy to deal with you again, you have been an absolute pleasure.

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Hen do

Stag and hen experience helped me plan a hen do for a group of 24 people in Manchester. Although there was a few changes along the way everything turned out perfect and we all had the best time. The hotel we stayed in was really nice and the rooms were spacious which was perfect for our group and the activities were lots of fun! Definitely would have been a lot more stressed not booking through the stag and hen experiences so thank you for an amazing weekend!

19 de maio de 2023
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Resposta da The Stag and Hen Experience

Hi Lee,

Many thanks for taking time to review us, I will update the team now to let them know you had an awesome time. We all love Manchester and glad you enjoyed it.

If you ever need our help in the future, just get back to us. We will be more than happy to help.

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Amazing stag do weekend

100% would recommend. Naomi and Sophie were incredibly attentive and informative at every stage of booking the stag do. They helped me create an incredible weekend for my brother and 14 others in Budapest. Thank you!

28 de abril de 2023
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Resposta da The Stag and Hen Experience

Hi Oliver, Thanks for taking time to review us.

I will let Naomi & Sophie know about your kind words; we are all happy to hear that you had an incredible weekend in Budapest (one of our favourite locations).

If you have another weekend in the future just get back to us, we will be more than happy to help.

Kindest regards
The Stag and Hen Experience Team.

Classificada 5 em 5 estrelas

Amazing weekend in Malaga!

Myself& 10 other girls travelled to Malaga for my sisters hen do, I chose to book our own accommodation and flights but the hen and stag experience planned all of our activities& what a fabulous job they did.
From the day of my 1st enquiry with this company to the day we returned to the UK the service provided by them has been exceptional, especially Justyn who planned our trip. I was apprehensive, as I like to be in control, but planning a trip abroad proved more difficult than I had imagined, I’m so glad I put my trust in justyn at the hen and stag experience, it couldn’t have gone any better.

I originally asked justyn to plan a trip to Madrid, however due to difficultly getting flights from a northwest airport on the days we had arranged I was left with no choice but change the destination. It can be so stressful planning something like this, let alone the panic that comes with having to change destination, but it was made stress free by the hen and stag experience. Justyn guided me through the change so well, I rang justyn many times (probably even out of his working hours) for advice and assistance and living in Spain himself he was able to advise on an alternative location for myself and the group. Malaga is a beautiful city, I am so pleased justyn recommended here.

Although we were unable to replicate everything planned in Madrid, justyn found brilliant alternatives in malaga and managed to keep everything within budget, with no extra charge for the change.

Justyn was easy to contact, both via email and phone, he was easily reachable during the planning stages and throughout the weekend away.

We had an amazing evening in our accommodation, cocktail making and with a cheeky butler (Alex). The next day justyn had arranged a flamenco dance class (the best part of the weekend) and a club night with vip service. All 3 activities booked with Justyn were fantastic and I couldn’t fault any of them, we had a ball.

There was only one minor hiccup with timings, the owner of a bar booked contacted us directly to change the time before justyn had chance to run this past me, but it was rectified quickly with a complimentary drink and no real stress, the new time in fact worked out better😂!

Although I rarely needed to contact the Uk office as justyn was so organised, on the few times I did to make or discuss payments the girls in the office were extremely helpful.

Well done to all involved with the hen and stag experience and a massive Thank you to justyn and his team in Malaga for organising and delivering such an amazing weekend, the bride loved every minute as did the rest of the girls, you all made it stress free so even I could let my hair down!!!

28 de abril de 2023
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Resposta da The Stag and Hen Experience

Hi Naomi,

Many thanks for your kind words, Justyn and the girls will be very pleased to hear your comments.

We are pleased with the advice given and the help you received to make the hen weekend a stress free one & that the hen had her well-deserved celebratedly send off.

If you have another weekend we will be here to help,

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Super Helpful Team

The team was flexible and really responsive. They put together a great package for our stag

6 de maio de 2023
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Resposta da The Stag and Hen Experience

Thank you for the review, the team will be happy to hear your comments.

If you have another weekend in the future just get back to us and we’d be sure to look after you.

Kindest regards The Stag and Hen Experience

Classificada 5 em 5 estrelas

Stress free stag planning

We had a brilliant weekend in Southampton! All the boys loved every part of it and The Stag & Hen Experience made it so easy and stress free, especially for me as the best man! Would definitely recommend and thanks so much again for all your help!

14 de abril de 2023
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Resposta da The Stag and Hen Experience

Hi George,

We appreciate the time you have taken to review us; we all loved the group karting picture as well. We look forward to dealing with you again in the future.

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Weekend away in Leeds

Weekend away in Leeds. All sorted through these guys. From the start Zoe was extremely helpful. Spoke to the lads too and they were just as good. Sophie was my point of call though and always helped and sorted any issues I had. Really appreciate the service guys and if you’re reading this and wondering if you should use these guys your answer is yes.

14 de abril de 2023
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Resposta da The Stag and Hen Experience

Hi Bradley,

Thanks for taking time to review us, the girls feel extremely proud reading your kind words. If you need another weekend in the future sorted out, they would be more than happy to help.

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Best company out there!

Best company out there!! Zoe especially was so polite & helpful. Everything we booked through them was fantastic! Especially the bar crawl! Honestly I didn’t need to plan a thing it was all so well organised. Also whilst away on the hen even though it was bank holiday Zoe still had her work phone with her to help me with any questions which was amazing! Would definitely recommend & use them again! Thanks for the best hen in Malta!

6 de abril de 2023
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Resposta da The Stag and Hen Experience

Thank you for taking the time to write us such a lovely review! I know this will make Zoe's day. I'm glad you found her helpful in the planning process. If you need us for anything else in the future, we are here for you.

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Best weekend for my Best Friends Hen party

I booked a hen weekend away for my best friend in Liverpool. Our full party was for 15 people, 13 girls for both Friday and Saturday and it was so easy to get 2 more girls booked on for the 2nd night as they couldn't attend the 1st night.

The Friday night we had a cocktail making class 🍹🍸where we could each make a pornstar martini, and a margarita with some tapas between the cocktails. 🥙🍲The Saturday we had bottomless brunch which was preordered through the team via email, the food was beautiful and the cocktails tasted even better. 🍹 the Saturday night we booked a drag show, it was the perfect way to finish off the weekend. We didn't stop laughing from start to finish.

The accommodation, was very basic, didn't have any handsoap, handle was broken on one of the bathrooms, only 1 key available for one of the rooms. These are all minor details but just worth mentioning. The accommodation suited what we wanted it for, a place to gather and rest our heads and have a few drinks. This didn't take away from the weekend at all.

Myself and the other 14 girls were really impressed with how everything was organised especially the Bride to Be. The best weekend away with memories to last forever. Thanks so much for everything, I will definitely be booking with you again and have recommended to a few people already.

31 de março de 2023
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Resposta da The Stag and Hen Experience

Hi Elmg,
Thank you for taking the time to write us such a lovely review! We are all happy to hear that everything went smoothly and to plan for you. We were more than happy to help for any future bookings and it's so lovely to hear that everyone enjoyed the hen night especially the Bride to Be.
Many thanks
The Stag and Hen Experience

Classificada 1 em 5 estrelas

Don’t waste your money

Faeces on the mattress of an apartment that was ment to be 4 stars , windows were broken and couldn’t close. No way these were 4 star apartments which we paid for .Company didn’t give the suppliers correct names and references to my hen do which made us miss 2 activity’s which we paid for .Don’t waste your money and go with this company you will regret it. Shamble of a company

Yes you were aware I have it in emails that you were aware of activity’s due to the error of yourself.
The party bus I can’t understand how you can count when we were told to pay a further 250 pound because you as a company didn’t put correct references and my name so we missed most of the activity and didn’t get any alcohol . Can’t exactly count that as what we should have got with the amount we paid .

With coyote ugly we were told by your staff when we returned later we would have the change to dance on the bar and perform the dance class we learnt . Which was not the case so no we missed 2 activities. Weather or not we were ment to get a booth or not however even the supplier of the club said you as a company are known for over booking and not looking after your guests so what does that tell you !

And that’s without mentioning the activity you had cancelled before we had even gone on the hen do !

Regardless if the emails came yesterday or last week you as a company should have done better, you made mistakes that’s clear and your communication is shocking unless it’s taking peoples money

25 de março de 2023
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Resposta da The Stag and Hen Experience

Hi Jessica,

Many thanks for your updated review,

As you are aware your complaint email is being investigated by us and we have not yet gathered all the relevant information to reply fully as it was only sent recently. I will take this updated review into account when I formulate my reply to you.

The apartments are classed as 4* on all hotel booking sites, we do not classify our accommodation providers, we are guided by them directly, I am waiting for their full report so I can get back to you via email regarding this.

Regarding the 2 missed activities,

Party Bus - I understand there was a boarding issue with the party bus, I have since spoken with them and they did indeed explain there was an issue boarding the bus and the driver confirmed it took no longer than 10 minutes to confirm you are the correct group and payment has been made. I am sorry that there was this issue, it has always been booked in your name but when we called to pay the supplier the name for some reason was changed to our staff’s name. They explained they did not tick the box to say it was paid which caused the driver to ask for money on the day. We have now added procedures to stop any error like this happening again. I understand missing any time doesn’t represent us best and for this I apologise.

Coyote Ugly – We booked the dance class and made them aware you are coming back in the evening. That part of your weekend was executed perfectly according to your itinerary plus you have mentioned you enjoyed this aspect. We do not own Coyote Ugly and have no control on what their staff say to our customers while you are on the weekend. You explained to me the dance teacher on the day promised you booths and a welcome drink in the evening and then in the evening you did not get what they promised you. I fully understand how frustrating that would have been, but this is totally out of our control. For them to say “you as a company are known for over booking and not looking after your guests so what does that tell you” is strange as you are the only group we have sent to Coyote Ugly since 2020, I can only imagine they have confused us with another company or they have said this to push the blame because they couldn’t offer what their own staff promised on the day.

As soon as the apartments have given me their full report I will reply via email for you,

Kindest regards
Steve Fitzakerley
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Perfectly organised

Zoe was exceptionally supportive and attentive with all the details. Will defo use their services again in the future, highly recommended.

17 de setembro de 2022
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Resposta da The Stag and Hen Experience

Hi Washy,

Thank you for taking the time to leave us a great review!

I'll make sure Zoe is aware how much you appreciated her help throughout our booking process. I'm glad everything went smoothly; we are happy you had a great experience with us and we hope to see you on other bookings in the future.

Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Highly recommended this company

Highly recommended this company. They helped me organise a weekend away in Bath for my friends hen party. Doing this by myself would have been difficult so I'm happy I found this company. Any questions I had they were super quick to respond. The bride and all the hens had such fun with a 3 course meal, bath spa and a boozy boat cruise. Couldn't have done it without this companies help.

23 de setembro de 2022
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Resposta da The Stag and Hen Experience

Hi Beccy,
Thank you for taking the time to leave us a review! We always appreciate the feedback. Were glad the weekend went to plan and the hen and a fantastic send off.
We hope to see you again in the future.
Kindest regards
The Stag and Hen Experience

Classificada 5 em 5 estrelas

Hen Party of Dreams in Belfast

I can’t thank the Hen and Stag Experience enough for a perfect hen weekend in Belfast. It was more than I ever could have imagined for an amazing price. The butler in the buff they organised gave the bride a wonderful surprise, the apartments were perfect for what we needed and the cocktail making and meal was superb. The girls in the Hen and Stag Experience were on hand throughout the whole journey, answering any questions and reassuring me everything would go to plan. I will definitely will be using them again for the next hen I need to organise!

Thanks for everything!

6 de setembro de 2022
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Resposta da The Stag and Hen Experience

Hi Marie,

Thank you for taking the time to leave us such a lovely review! We always appreciate it.

I'll make sure to let the girls in the office know how helpful you found them during the booking process. I'm glad to hear you're happy with your activities and our pricing.

Kindest regards
The Stag and Hen Experience

Classificada 4 em 5 estrelas

Hen do

Hen do: 21st July 2022 - Ive used the Stag and Hen Experience a number of times for friends hen do's with recently for my own. Its well organised, they will accommodate for everything and can help if you are on a budget. The communication from Zoe was excellent. A few hiccups but nothing major. All in all a fun filled weekend.

3 de agosto de 2022
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Classificada 5 em 5 estrelas

Excellent organisation for our trip!

I was originally booked to go on my stag do in 2020. Obviously COVID affected these plans but the team were always helpful, patient and flexible when it came to options for rebooking. Even though it took us two years to finally rearrange the trip the communication has been excellent and I never felt Under pressure to cancel or commit to anything until we were ready. The trip went really well and the whole group thoroughly enjoyed our 3 days in Budapest. Thank you!

14 de julho de 2022
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Classificada 5 em 5 estrelas

Amazing weekend!

I booked with the stag and hen experience for my sister's hen do, we all had the best time! From archery to cocktail making, nude drawing and then a club! It was a fantastic weekend and we had so much fun. When communicating with the stag and hen team I was always responded to very quickly and they helped every time. Thank you!

5 de julho de 2022
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Classificada 5 em 5 estrelas

Happy Hens in Brighton

I booked with The Stag & Hen Experience after finding them online and seeing reviews.
Everyone I dealt with via email or message were so helpful, had to amend group numbers a few times and nothing was too much trouble.
The activities were great (Escape room & Dreamboys) I was really worried as the hen did not want anything like strippers, but it was so much fun.
Everyone (all 15 of us) had an amazing weekend in Brighton and I hadn't laughed that much in a while, still waiting for my voice to return.
The hotel was nice & clean and in walking distance to everything.
Without a doubt I would use them again, they took all the booking hassle away and leaving just one booking for the whole weekend.
Thank you so much!

28 de junho de 2022
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Classificada 5 em 5 estrelas

Can’t recommend them enough

It can be very stressful planning a Hen / Stag Do and it’s also a lot of trust to put into a company, I was so worried that it wouldn’t go smoothly / it wasn’t what I had in mind. However, it was everything I could’ve asked for and more! They were so helpful and informative, they stayed in contact regularly and sorted everything out for us. We had an amazing weekend in Brighton, the accommodation was beautiful and the activities were so much fun.
I’d highly recommend using this company to help plan you’re perfect Stag / Hen do experience, as they allow you to ‘create your own’ they factor in everything that you want to do, find it near your accommodation and sort it all out for you so it takes the stress of!
I can’t recommend them enough, takes the pressure off the planning and for our experience it was at an extremely reasonable price

27 de junho de 2022
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