I've been waiting for a year now and should I still be waiting? 1 STAR DO NOT BUY! p.s. I've been trying to contact them but won't respnd and the only they did respond they said it's coming but its de... Ver mais
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Leia as opiniões dos outros
DO NOT USE THIS COMPANY! Total scam, wish I had seen these reviews before I ordered. Placed an order end of February for my sons birthday and still not received anything. Bog standard response from c... Ver mais
Joke of a company. placed an order 26/2/25 and still no items nearlt 6 months later! tried numerous times for a refund but kept getting the same automated response saying as the items are in transit... Ver mais
Ridiculous service Guaranteed delivery by Xmas- 3 weeks later it rocks up- offering me a 15% refund for the trouble - despite the fact obviously last minute gift had to be bought - managing child ex... Ver mais
Informações sobre a empresa
Escrito pela empresa
Stress Relief at Your Fingertips: The Stress Shot is designed to provide a unique way to unwind and relax. With our blasters, you can engage your fingers and hands, helping to alleviate stress and tension in a fun and harmless manner. Equipped with the coolest features, our durable design ensures longevity and relaxation.
Informações de contacto
Reino Unido
- thestressshot.com
1,3
Muito mau
177 opiniões
Não respondeu a opiniões negativas
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Bad service
Very bad service I ordered this for my sons birthday it came a month later we received it I emailed them to explain the gun wasn't fireing correctly so I asked for a replacement or refund they then asked for a video to show what the problem was then there was no response
11 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi Kerrie, I'm sorry to hear about your experience. Please share your order details so we can look into this right away. We'll make sure to address the issue with the faulty product and ensure you get the resolution you deserve.
If i could give 0 stars I would
If i could give 0 stars I would. I placed my order in March 2024 and it is now July 2024 and I never received it. I reached out to the customer service and they said they would send another order our which they have not and they will not respond. Do yourself a favor and do not order from them. Its a scam.
6 de março de 2024
Opinião espontânea
Resposta da The Stress Shot
We are sorry for the negative experience. Rest assured that we will take actions and provide a resolution ASAP.
It was actually the second time I…
It was actually the second time I purchased
I love the packaging and product itself. Thank you.
1 de agosto de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi Juanita, we're so glad to hear that you love your purchase! Thanks for being a repeat customer and for your support! 😊
Mega gode produkter
Bestilte en pistol fra deres hjemmeside, jeg blev overrasket da den ankom inden for 6 dage, uden ridser eller noget😃
3 de janeiro de 2024
Opinião espontânea
Resposta da The Stress Shot
Fantastisch om te horen dat uw bestelling snel en in goede staat is aangekomen! We waarderen uw positieve feedback enorm.
Als u nog verdere vragen of opmerkingen heeft, laat het ons gerust weten.
This company is a joke
This company is a joke. The product was marked as shipped, but couldn’t be located in the tracking for 3 weeks. The product finally arrived a month later, but it was the wrong item. I attempted to get in touch with customer service. They were completely unresponsive until I had sent more than six emails asking for the correct product or a refund. Finally, someone replied that i could get a refund if I returned the item. I replied back to ask how to return the item and never heard back, despite sending several follow up emails. On social media, I posted a review and the company responded and asked for my order number. I immediately provided it and never ever heard from them. If you buy from this company, beware. You probably won’t get the item you ordered, and you definitely won’t get any customer service to help you resolve issues. After a dozen emails, I’m out my money, and I spent way too much time dealing with this, and have still not heard back from customer service on how to return the item for a refund. Total hassle. Avoid this company like the plague.
25 de maio de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there Mae, really sorry to hear you had a bad experience with us! Could you please provide your order number through trustpilot so we can look into this further? I have spoken to our customer support team as this is unacceptable on our end and we want to offer you the full refund you deserve. We look forward to hearing back from you.
SCAM Never received order from March…
SCAM Never received order from March then seized and destroyed by customs as imitation guns are prohibited in Australia which they would know yet advertise shipping to Aus
14 de março de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there! Really sorry to hear your item never arrived. First of all, we shipped your order and never intended it to get stuck in customs. We are desperately trying to work around shipping issues, as some countries (including AU) Have higher restrictions than others. We are not a scam as we shipped your item, and if you could provide us with your order number, we can offer a full refund or reshipment. We look forward to hearing back from you!
Toy broke 1st day
first, shipping took forever, which I understand coming from China no big deal. Second and Most importantly the gun broke the very first day. I have not been able to put it back together. I would not recommend buying any other products from this company.
17 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we sincerely apologize that your item arrived late then ending up damaged. If you could provide us with your order number and visual documentations like photo or video, we can offer a full refund or reshipment. Please let us know as your satisfaction is our top priority. Glad to hear back from you soon!
I write here 4 days ago.
I write here 4 days ago.
Antil now nothing happened.
I order 2 guns and don't get
Nothing.
Even there emails is a lies .
Don't buy from them Nothing.
It's a company who want your kids money for free.
Don't do it to your kids.
2 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we truly apologize for the inconvenience this has caused you. it looks like you are already in contact with our team and explained the situation of your order. We get why you're upset, but shipping can be unpredictable. The moment you placed your order, we immediately shipped it, but once it is shipped, we no longer have control on the delivery. We ask for your patience as you await your order's arrival. Let us know once you receive it. We look forward to hear back from you.
Scam. Do NOT Trust.
Came to say it's a scam and I see I'm not the only one. Basically, same deal - order never arrived, support initially makes visibility of some activity and then stops answering.
17 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we sincerely apologize for the inconvenience this has caused you. It looks like initially there was a problem with the address. Since the item has being returned, we immediately processed the refund. We hope that we resolved your issues and this won't discouraged you to order again. Thank you and have a great day!
Opgelicht ‼️‼️
Opgelicht ‼️‼️
2 pistolen besteld voor mijn kinderen maar niet ontvangen, hoeveel kinderen gaan jullie nog teleurstellen?
HIER NIET BESTELLEN MENSEN ‼️
16 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Het spijt me enorm te horen dat u uw bestelling niet heeft ontvangen. Dit is absoluut niet de ervaring die wij willen bieden.
Neem alstublieft contact met ons op via support@thestressshot.com zodat we deze situatie kunnen onderzoeken en een oplossing kunnen bieden. Uw feedback is belangrijk en we willen dit probleem zo snel mogelijk oplossen.
Bedankt voor uw geduld.
It’s been a month since we ordered I…
It’s been a month since we ordered I wrote support 3x before they got back to me, we still do not have the stress shot. DO NOT ORDER FROM THIS COMPANY!
14 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we sincerely apologize for the inconvenience. Upon checking, the order under your name has been delivered. Are you referring to a different order? If so, please provide us your order number through emails so we can assist you better. Thank you and have a great day!
One of them works
Ordered and received both guns. One of the guns was damaged slightly. The damage was cosmetic and did not affect the function. I can live with it but disappointing. The 2nd gun arrive missing a screw in the slide causing it not to function properly. I have sent 3 emails to their support over the last 45 days with no response.
13 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we're truly sorry for the inconvenience this has caused you. We get tons of emails daily and may have missed your email. You review will help us improve our service as your satisfaction is our top priority. We thank you for your patience and understanding.
Ordered 2 guns and they never arrived with no tracking number
Hello, i ordered 2 guns for my sons for Christmas. The colt 1911 that comes with shooting physics and the ultra mini. It has been 3 months and they have not arrived. They never sent me a tracking number or a confirmation code. They just said my order has been processed. I hope stress shot sees this and replies to this. I would like to mention i ordered the omega and it arrived after 1 month. It does not shoot for some reason even though it comes with shooting bullets. I hope stress shot sees this and responds and sends me the 2 guns i ordered. Thank you and i do not recommend theese frauds. P.s. if it says im in colombia, from acctually florida usa but im writing this from colombia
8 de janeiro de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we sincerely apologize for the inconvenience this has caused you. Please communicate with our team and provide your order number through email at support@thestressshot.com so we can respond immediately. We assure you that we will prioritize your case as your satisfaction is our top priority. Thank you for letting us know your situation and will look forward to hear back from you.
I received only two of the three items…
I received only two of the three items I ordered.
Not anyone to speak with. Not happy with this. Don’t plan on ordering anything again.
5 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we sincerely apologize that you have a bad experience with your recent order. Please provide us with your order number, and specify if which item you never received so we can further check and resolve as soon as we can. We assure you that we will prioritize your case as your satisfaction is our top priority. You can communicate with us through email at support@thestressshot.com and will make sure that our customer support team will prioritize your case. Thank you and will look forward to hear back from you.
Ok at best
I mean, kind of okay? Took a little while to get to my house. Just so you know, they are training guns. They just described them as fidget guns to get on Social media. Overall if you want to wait a while, then it's ok. I would say maybe do not buy but the quality is decent. Overall 3 stars.
10 de fevereiro de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, thank you for your interest in our products. We are finding to work around with our shipment issues. Your review will help us improve our service. Thank you and best regards.
Less than 1 star - DO NOT DEAL WITH THEM
Cannot give this terrible company a worse review than 1 star.
Bought two of their toys back in March (Order number #14984), one arrived faulty and I followed their requests for images/videos of the issue (that they finally confirmed they'd recieved 2 months later).
Said they would send a replacement order.
Its been half a dozen emails, mostly one sided asking for updates only to be told they were working on it and will send a replacement soon. But now another month has passed and no responce or reply from their customer service team.
DO NOT deal with them. They will not reply to customer complaints only to "new enquiries" on their site, not interested in peopel who have already paid only those they can rope into buying their broken/faulty goods.
Discusting customer service.
19 de março de 2024
Opinião espontânea
Resposta da The Stress Shot
Hi there, we sincerely apologize for the bad experience you had with our customer support team. We get tons of emails recently and may have missed your email. This was a mistake on our end and please accept our sincerest apologies. Your review will help us improve our service and we ask for your patience and understanding. As of this moment, we have refunded your order. Please see our email. Thank you and hope you have a great day!
i am yet to receive these items..
i am yet to receive these items... ordered 2 weeks ago, express shipping and doesn't appear to have left the warehouse....
1 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
I’m very sorry to hear about the delay with your order. It’s concerning that it hasn’t yet left the warehouse despite choosing express shipping.
We understand how frustrating this must be and want to resolve this for you as quickly as possible. Please contact us at support@thestressshot.com with your order details so we can investigate the issue and provide an update.
Thank you for bringing this to our attention. We appreciate your patience and will work to ensure this is resolved promptly.
Never recieved and customer services…
Never recieved and customer services are a joke. Ordered early this year. Paid for the shipping protection, but pretty much useless as they have declined the refund as it is apparently still ‘in transit’ with Australia post! What a joke
11 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
I’m sorry to hear about the issues with your order and the difficulties with customer service. This is not the experience we aim to provide.
Please contact us at support@thestressshot.com so we can investigate and resolve this matter. Your feedback is valuable, and we want to make things right.
Thank you for your patience.
Disappointing
I made an order for three products in May and still haven’t received them and we are in July. I have tried to contact stress shot a number of times and haven’t got any response back from them. Would never order from this place and I’m still waiting for my refund.
11 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
I’m very sorry for the delay and the lack of response. This is not acceptable, and I understand your frustration.
Please contact us at support@thestressshot.com so we can expedite your refund and resolve the issue. Your feedback is important, and we’re working to improve our service.
Thank you for your patience.
RIP OFF!
If I could give a zero rating I would. Pretty sure this site is a scam. Ordered a gun for my nephew, didn’t get an order confirmation email even though they charged my card. It’s been over a month still haven’t recieved anything. Sent them emails about it, no response at all. Don’t waste your money!
11 de julho de 2024
Opinião espontânea
Resposta da The Stress Shot
I’m deeply sorry for the trouble you’ve experienced. Not receiving an order confirmation and having no response to your emails is unacceptable.
Please reach out to us at support@thestressshot.com so we can investigate and resolve this issue immediately. Your feedback is crucial, and we’re committed to addressing these concerns.
Thank you for your patience.
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