Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Communication is not very good. I sent two emails and didn't receive any back. Maybe if I complained on X or FB I would get a better result. Delivery failed at first with no means of communicating wit... Ver mais

Classificada 5 em 5 estrelas

Fixed my phone swiftly and for a very reasonable price. Good communications throughout the process. Would recommend without hesitation. Mark Smith

Classificada 5 em 5 estrelas

I ordered a battery for a mobile phone. It arrived within 24 hours and was the best priced option!!!

Classificada 4 em 5 estrelas

I received the items within reasonable time, no problem there. Unfortunately, I could not use the parts as the phone itself had broken beyond repair by the time I got the parts. Needed to conta... Ver mais

Informações sobre a empresa

  1. Loja de peças sobressalentes e componentes electrónicas
  2. Loja de dispositivos electrónicos
  3. Loja de reparação de telemóveis
  4. Mercado grossista

Escrito pela empresa

UK Based supplier of all types of mobile phone parts, tablet parts, gaming parts, new and used phones, tablets, laptops and related accessories. With over 5000 Plus spare parts in stock to choose from like phone screens, batteries, speakers and much more. Next day delivery!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

iphone mic repair

Fixed my phone swiftly and for a very reasonable price. Good communications throughout the process. Would recommend without hesitation. Mark Smith

17 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Its my first time buying from Techbase

Its my first time buying from Techbase, the battery given was different from what I expected but still works on my phone BUT that is my own fault, I did not check the model number. The customer service was really good, they responded in a couple days in email and was helpful. Keep in mind the delivery will take at least 1 week depending on which delivery service you pick and if it was a weekday/weekend if you are buying one item like me High probability that I'll be buying again👍

17 de novembro de 2025
Classificada 3 em 5 estrelas

Communication is not very good

Communication is not very good. I sent two emails and didn't receive any back. Maybe if I complained on X or FB I would get a better result. Delivery failed at first with no means of communicating with DPD either. The parcel eventually arrived when I was about to phone the bank to cancel the purchase. Also, the website leads us to believe we are getting original replacements which is not true. So bought from them to get originals and got Chinese merchandise more expensive than the same on Amazon. With this experience I am unlikely to purchase again.

9 de setembro de 2025
Classificada 2 em 5 estrelas

Good service from Techbase, but not so good battery

Good service from Techbase - the replacement battery for my old Huwei phone arrived quickly as promised. However, once installed the battery is holding its charge worse than the original. Maybe the phone is getting to the end of it's life but i would have expected a new battery to last longer than the 7 year old one.

25 de agosto de 2025
Classificada 3 em 5 estrelas

Faulty battery

Bought an Ipad battery from them and paid £10 for delivery which is steep. I see from other comments I am not alone there but as a small business i sort of get it. Overall the battery was competitive when you compared against the all in costs elsewhere.

Battery arrived looking new but with a sticker that had been ripped off it before so I wasnt sure if it was new or used. Gave them the benefit of the doubt and installed it. Sadly the Ipad shut off randomly all the time with this battery in. Replaced the battery again and it now works.

I havent tried to return this as for £23 it will cost me more in admin than I will make back. on the fence as to if this was bad luck or bad QA. Hopefully this is a useful review for them to take feedback from. Faults can happen to all of us

17 de fevereiro de 2025
Classificada 4 em 5 estrelas

Good product, quick delivery, sluggish after-sale support

I received the items within reasonable time, no problem there.

Unfortunately, I could not use the parts as the phone itself had broken beyond repair by the time I got the parts.

Needed to contact company a few time to receive answer, but eventually, I could return the items and I was issued a refund.

30 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Your delivery charges must be transparent upfront

Your delivery charge, apart from being very high, is only detailed at the very last click, and no alternative delivery options/costs given. I go out of my bay to purchase directly from British companies and endeavor to avoid likes of Amazon. Your delivery costs & options MUST be detailed upfront! Not to do so, may not be legal - will check.
Then to compound the problems, Received email from DHL of delivery within a 12 hour period, so stayed in all day, only to receive text late in the day to say it will now be the following day! NEVER AGAIN!! These type of disingenuous practices pushes people to the likes of Amazon. Shame! Poonam Sharma

26 de agosto de 2024
logótipo da The Techbase

Resposta da The Techbase

This is a silly review because we have a fixed delivery charge whether you buy 1 product or a 100 products. Also we use couriers such as DHL and DPD and if you think we make money on the £10 charge I suggest whilst making your checks contact them also to find out costs of shipping with them.

Regarding DHL time frame of delivery that is something beyond our control as it can be affected by many factors.

Lastly about the cost shown at the end is perfectly normal practice on many e-commerce websites and at that point gives you the option to cancel your order easily without any payment being processed but the fact you chose to go ahead after knowing the shipping costs before you made payment is your own decision.

And in your opinion a 1star feedback is all about shipping costs so we could have sent you a rubbish product as long as delivery cost was to your liking then you’d be happy? No I’m sure then you would have another complaint!

Classificada 1 em 5 estrelas

Terrible

Do not use this supplier. Refused to refund for defective, unused parts after I paid £10 postage plus return postage.

15 de maio de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais